# Paris Baguette — user reviews > 309 indexed App Store user reviews of Paris Baguette by Paris Baguette America, Inc, rated 4.82/5 from 23,031 ratings. - Source: https://appshunter.io/ios/app/paris-baguette/id1435128100/reviews - App overview in markdown: https://appshunter.io/ios/app/paris-baguette/id1435128100.md - Rating breakdown: 5★ 13,218 · 4★ 770 · 3★ 225 · 2★ 102 · 1★ 358 ## What do users think of Paris Baguette? Overall sentiment: mixed **Pros** - 💕 Delicious pastries and great coffee - 👍 Premium brand with a nice atmosphere - 🤗 Friendly and helpful staff - 🎨 Beautifully presented and high-quality food **Cons** - 🐛 App crashes and login issues - 🤔 Confusing or difficult to use app - 💰 Expensive compared to competitors - 🤷‍♀️ Inconsistent customer service **Commonly reported bugs** - App freezes during checkout and order placement - Rewards points not properly tracked or applied - Inability to log in or access account information - Delivery and pickup orders not handled properly **Most requested features** - Improve online ordering and delivery experience - Simplify rewards program and make it more user-friendly - Add more customization options for orders - Provide better communication and support for app issues ## Newest reviews (12 of 309) ### 4/5 — Receipt improvement *2026-08-12, version 3.6* So far, I love everything that I have tried from Paris Baguette. But the one thing that is a hassle is getting my receipt reprinted because it doesn’t have a scannable code for entering my points if I pay cash and have forgotten to scan my code before I pay. If the app had a way to enter a receipt number or the receipts came with that code on it, it would be easier. I just recently had about 10 receipts printed by the employees who are a little unsure how to get to the one with the scannable QR code. Other than that, everything is well curated and stocked and clean and fresh and I appreciate the new shop in downtown Long Beach. ### 3/5 — Ham & Cheese Pastry *2026-08-05, version 3.6* This pasty was amazing but there was not hardly any ham or cheese. Maybe reevaluate the portions! ### 5/5 — Welcome to Fredericksburg *2026-07-16, version 3.6* Excellent service! I love the quality of the products they offer. Wishing them continued success! ### 5/5 — Best Paninis and coffee ! *2026-07-13, version 3.5* Great pastries ! Great cofee! ### 5/5 — Nothing disappointing here. Quality from beginning to end! *2026-07-13, version 3.5* Awesome place! It is nice to have a quality place to visit. ### 5/5 — Best breakfast ever *2026-07-12, version 3.5* Perfect place for friends and family, best place to enjoying birthday breakfast with the family ### 5/5 — Awesome place *2026-07-10, version 3.5* Too many delicious options! ### 4/5 — Need to Inform about Rewards Program *2026-07-08, version 3.5* Food is delicious and amazing but I have been here 3 times and no one has ever asked if I have the rewards app, informed me about it and the 1st time I told them it was my 1st time. If customers aren’t scanning the QR code ask them if they know about the rewards program. Had my son not read the box we still wouldn’t know about it so that’s about 60 points not earned because I spent about $30 every time we came here. ### 2/5 — Rewards can no be added with receipts *2026-06-30, version 3.4* Updated the latest version and can‘t scan the receipts. Kept showing error, barcode not valid. ### 5/5 — European Bakery *2026-06-27, version 3.3* So much of the bakery and pastry that is reminded me living in Europe so fresh and good quality ingredients ### 5/5 — Very nice *2026-06-25, version 3.3* I received 4 coupons and it was an awesome experience to share with a friend for the B1G1 ### 5/5 — Great rewards *2026-06-21, version 3.3* The app is perfect! Love that you can scan the QR Code on your receipt from the app if you forget at checkout ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash App still *2026-08-13, version 3.6* Once you log out from the app you will never be able to log back in. Delicious cafe but the worst app, user experience is one of the worst I’ve encountered. It’s been months since I’ve been able to log in. There is zero help and the app will frustrate you to no end. Not worth it ### 1/5 — Stinks *2026-07-26, version 3.6* Took forever to set up account . Changed password about 10 times. Then multiple attempts to register my purchase for pints. ### 1/5 — Does not respect notification settings *2026-07-22, version 3.6* App never stops sending promotions via Push no matter the configuration ### 1/5 — App doesn’t open *2026-07-03, version 3.5* For the past couple of days, whenever I try to open the app, it gets stuck on the loading screen. I’ve even left the app open to see how long it would take, but after it kept loading for over 45 minutes, I got tired of waiting and closed the app. This has been happening for the past couple of days, and I haven’t been able to get to the login page at all. Uninstalling and reinstalling doesn’t help either. ### 1/5 — App doesn’t open *2026-07-01, version 3.4* For the past couple of days, whenever I try to open the app, it gets stuck on the loading screen. I’ve even left the app open to see how long it would take, but after it kept loading for over 45 minutes, I got tired of waiting and closed the app. This has been happening for the past couple of days, and I haven’t been able to get to the login page at all. Uninstalling and reinstalling doesn’t help either. ### 1/5 — Scan doesnt wotk *2026-07-01, version 3.4* After downloading new version, scan doesnt work. ### 1/5 — What's going on? *2026-06-29, version 3.3* It's doesn't work. Send it phone number no feedback!! ### 1/5 — Great place to eat, horrible app. *2026-06-25, version 3.3* Functionality of the app is garbage. It is atrocious to the point I’ve decided to quit using their rewards entirely, and if I’m not getting rewards I’m going to be spending my money elsewhere. ### 1/5 — Spend $300 (in less than 180 days) get a free sandwich? *2026-06-20, version 3.3* Downloaded because I love Paris Baguette and wanted to start earning rewards. I buy assorted pastries/treats for the office a couple times a month and when I have guests overnight. Since I began spending $100-$200 a month here, I decided to download the app to earn points. Their rewards system is one of the worst that I’ve seen. Points expire within 6 months and you earn one point for every one dollar spent. For 75 points you can get a small black coffee. For 200 points, you get a slice of cake or for 300 points you can go all in on a sandwich or wrap. Spend $300 bucks in less than 6 months to earn a single sandwich? ### 1/5 — Didn’t Free Pastry *2026-05-26, version 3.3* Got a notification for free pastry with a purchase but didn’t get the pastry as the cashier made a mistake of making the purchase transaction first at the Dublin store and didn’t scan. And when I asked to scan, the cashier said she can’t do it and that I have to make another purchase. What a joke! ## Most praised reviews (10 highest-rated) ### 5/5 — Soft Opening Visit *2026-08-15, version 3.6* Loved it ALL. We are lucky to have this new addition in our town. ### 5/5 — Delicious!!! *2026-08-10, version 3.6* Went one day for the first day and went back the next day to see a better variety because it was sooo delicious! ### 5/5 — Whatever *2026-07-30, version 3.6* Better than any other places that I have been to. Panera Bread is Panera Dreadful. 😝😅Starbucks is Starsucks. 😃😝 ### 5/5 — Yayayayayaya *2026-07-27, version 3.6* People are nice and good is very yummy ### 5/5 — Review *2026-07-26, version 3.6* Very nice food ### 5/5 — Family favorite *2026-07-25, version 3.6* We love this bakery. It’s clean, inviting and staff are friendly and helpful. Desserts aren’t too sweet which we appreciate. ### 5/5 — Amazing *2026-07-23, version 3.6* Everything in delicious ### 5/5 — The Best! *2026-07-22, version 3.6* All is clean, delicious, speedy-efficient w big bright smiles, TY, Diana & staff-company! ### 5/5 — great customer service *2026-07-18, version 3.6* thankyou westbury ### 5/5 — Great service *2026-07-18, version 3.6* Love it great service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*