# Park Güell Visita Inclusiva

> Inclusive Park Güell visitor app with personalized navigation and multi-format information. (iPhone/iPad app by PLAY AND GO EXPERIENCE SOCIEDAD LIMITADA.)

- Source: https://appshunter.io/ios/app/park-guell-visita-inclusiva/id1669477574 (this page in markdown: same URL + `.md`)
- Developer: [PLAY AND GO EXPERIENCE SOCIEDAD LIMITADA](https://appshunter.io/developer/1457219353)
- Category: Travel
- Price: Free
- Rating: 1.80/5 from 24 App Store ratings · 23 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 199 MB
- Languages: American English
- Released: 2023-02-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/park-guell-visita-inclusiva/id1669477574/reviews.md

## What is Park Güell Visita Inclusiva?

Park Güell de Barcelona ofrece esta aplicación tecnológica con el objetivo de mejorar la inclusión y la autonomía de todas las personas visitantes del parque para que disfruten del espacio con autonomía, comodidad y seguridad, sin importar cuáles sean sus diversidades físicas, sensoriales o cognitivas.

Selección de perfiles: la aplicación móvil ofrece la posibilidad de acceder a la información de los recursos del Park Güell a través de seis perfiles según las necesidades: cognitiva (intelectual y autista), sensorial (visual y auditiva) y física (movilidad y orgánica). Además, ofrece una combinación de nueve de estos perfiles en caso de que el usuario tenga diversas necesidades.

Selección de accesos e itinerarios: accesos del Carmelo, San José, Marianao, Baixada Glòria y Coll de Portell e itinerarios recomendable, imprescindible y movilidad reducida.

Mapas digitales: una vez seleccionado el perfil, el usuario accederá a un mapa digital personalizado, sin GPS, que le permitirá identificar dónde se encuentran los nueve recursos principales del parque, los seis complementarios, los tres servicios, los nueve accesos, las tres zonas de pícnic y los tres espacios de calma. Los mapas están adaptados para personas con diversidad intelectual, también pueden incluir una ruta accesible para personas con movilidad reducida o bien colores adaptados para personas con determinadas necesidades visuales.

Información: cada punto de interés (POI) dispone de información en diversos formatos adaptados

- Nombre del recurso y/o servicio
- Imágenes en color y adaptadas en blanco y negro
- Pictogramas para personas con diversidad cognitiva
- Clips de vídeo
- Locuciones completas y basadas en los textos de lectura fácil (audioguías)
- Teléfono de emergencia
- Textos completos y de lectura fácil según la Norma UNE 153101:2018 EX de lectura fácil

Menú: en la parte superior izquierda de los mapas se puede acceder al menú de la aplicación móvil, que incluye:

- Ajustes: sonido (activar/desactivar), idioma (castellano/catalán/inglés/francés), enviar comentarios y cerrar la aplicación.
- Créditos

Resumen:

- 14 entidades participantes
- 40 personas para testear 
- 16 perfiles de necesidades distintos
- 300 combinaciones
- 34 puntos de interés y servicios
- 20 pictogramas normalizados por ARASAAC
- 23 audioguías
- 15 clips de vídeo
- 7 mapas digitales 
- 30 textos (lectura fácil por FEMAREC)
- 45 fotos 
- 4 idiomas

Reto: Barcelona de Servicios Municipales ha desarrollado el Concurso de retos de innovación para la implementación de soluciones innovadoras y de base tecnológica para hacer visitas inclusivas en el Park Güell, y ha sido ganadora la empresa Play&go experience.

## Key features

- Personalized visitor profiles (cognitive, sensory, physical)
- Custom digital maps without GPS
- Multi-format information (text, images, pictograms, video, audio)
- Easy-to-read texts and audio guides
- Accessible route suggestions
- Multiple language support

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/park-guell-visita-inclusiva/id1669477574/reviews.md

### 1/5 — Does not work

*2025-12-14, version 2.6*

£60 + to get in and the recommended app simply does not work!

### 1/5 — Useless app

*2025-11-23*

Antoni Gaudí would be rolling in his grave that they created this dysfunctional and ugly app for his masterpiece. Slow, stupid interface, minimal information all in one package. Don’t rely on this app for your tour.

### 1/5 — Don’t bother

*2025-11-16, version 2.6*

Didn’t even have gps which was the one reason I wanted to download the app

### 1/5 — Rubbish

*2025-11-09, version 2.6*

Bought tickets , but can’t find them on the app.  You change the language but it reverts back to Spanish after the first page. Really terrible app.

### 1/5 — Worthless

*2025-10-17*

Terrible park and worse app.

### 1/5 — Utterly useless

*2025-07-09, version 2.5*

100+ MB of download & it doesn’t do anything useful. The map doesn’t work, the audio doesn’t work

### 1/5 — Worthless

*2025-06-23, version 2.5*

Useless app. Do not bother on downloading it.

### 1/5 — Terrible app on every level

*2025-06-11, version 2.5*

The app does not work in the park as it requires a mobile phone signal - and the parc has very poor coverage.  The English speaking has a terrible inaudible accent that makes it very hard to understand.  Even when connected to WiFi, the audio takes a long time to download.  The map is useless as it does not show your location on GPS. It is hard to think how you could have made a worse job of this app.  Please bring back the paper maps and guides.  Sorry but this is truly useless to the visitor.

### 5/5 — Worth Downloading

*2025-05-19*

It’s worth downloading if you bought tickets without an audio guide. Has useful map of the park.

### 1/5 — Don’t waste your time

*2025-04-27*

Buggy.  Slow.  Crashes.  Loses place. Pointless.  Use a map and Wikipedia.

## Frequently asked questions about Park Güell Visita Inclusiva

### What does the Park Güell Visita Inclusiva app do?

The app is designed to make visiting Park Güell more inclusive and autonomous for everyone. It provides personalized information and navigation based on individual needs, ensuring a comfortable and safe experience regardless of physical, sensory, or cognitive diversities.

### How does the app cater to different user needs?

Users can select from six specific profiles (cognitive, sensory, physical) or a combination of up to nine. These profiles tailor the app's content and features, such as adapted maps, easy-to-read texts, pictograms, and audio guides, to meet diverse requirements.

### Is the Park Güell Visita Inclusiva app free to use?

Yes, the application is completely free to download and use. It was developed with the goal of enhancing inclusivity and autonomy for all visitors to Park Güell, without any associated costs.

### What kind of information is available within the app?

The app offers detailed information for each point of interest in various adapted formats. This includes text in full and easy-to-read versions, images, pictograms, video clips, and audio guides (locutions) in multiple languages.

### Can the app help with navigation within Park Güell?

Yes, the app provides personalized digital maps that help users identify key resources, services, and access points within the park. It can also offer accessible route suggestions for individuals with reduced mobility.

## Version history (last 5 releases)

### 2.6 — 2025-10-22

Corregido pequeño error en el HUD

### 2.5 — 2025-01-24

Corrección de errores menores.

### 2.4 — 2024-10-25

Solucionado problema con la reproducción de los videos.

### 2.3 — 2024-08-13

Corregido pequeño error en la selección automática de idiomas.

### 2.1 — 2024-07-26

Actualizadas las imágenes y la descripción de la store

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*