# Park Lancaster — user reviews > 12 indexed App Store user reviews of Park Lancaster by Parkmobile USA, Inc, rated 4.70/5 from 879 ratings. - Source: https://appshunter.io/ios/app/park-lancaster/id1017014070/reviews - App overview in markdown: https://appshunter.io/ios/app/park-lancaster/id1017014070.md - Rating breakdown: 5★ 734 · 4★ 75 · 3★ 24 · 2★ 8 · 1★ 38 ## What do users think of Park Lancaster? Overall sentiment: negative **Pros** - 👍 User-friendly and easy to use - 💡 Convenient alternative to parking meters - 🗺️ Helpful zone mapping feature - 💳 Multiple payment options (Apple Pay, cards) - ⏰ No need to return to meter frequently **Cons** - 🐛 Unreliable zone detection - 🐛 App freezes and crashes frequently - 🌐 Network connectivity issues (LTE failures) - 💰 High transaction surcharges - ⚠️ Tickets issued due to app failures - 🔒 Privacy concerns and data sharing - 📧 Broken notification system - 💳 Payment method compatibility issues - ⏱️ Slow app download times **Commonly reported bugs** - App cannot locate parking zones reliably - App freezes after hitting 'Park' button - LTE connectivity failures despite strong signal - Only works on WiFi, not on cellular networks - Email validation error on account creation - Card payment rejection - Notification emails arrive after expiration - App loses zone information intermittently - Wallet creation requirement causing friction **Most requested features** - Increase maximum parking time for app users - Fix email expiration warning notifications - Reduce or justify transaction surcharges - Improve zone detection accuracy - Better error messaging for users - Support for more payment methods (restore PayPal) ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t take my cards *2025-08-19* I have cards entered into the app and it won’t use them. It no longer takes PayPal and now wants me to create a wallet.. what’s up with that??? ### 1/5 — They sell your information *2021-07-03* I’ve been have a load of scam calls and junk emails to get notification from my credit report stating my information was compromised through parkmobile!!! Nice and clear than I read the privacy policy and it makes sense!!! So disappointed I been working on keeping my information off the dark web and now my email, debit card and information is all on the dark web because this app and the fact that they share your information. ### 1/5 — DONT WORK AND DONT GET FIX *2019-12-05* IVE BEEN USING OR TRYING TO USE THIS APP FOR AROUND 2 years now and I still get issues when it comes to park bc the app it self get lost on the zones. Sometimes get the zones right away and make you think it work perfectly and then you see the toilet on you’re window and big problem is that you can’t really do nothing but go to court to fight that ticket wish it a waste of time for people who grave a life and work. AND OTHER TIMES IT JUST WONT WORK AND YOULL HAVE TO GO MANUALLY STOP YOUR WORK AND PUT MONEY. So IS NOT REALLY A APP TO TRUST. **Developer response:** This sounds like unusual app behavior and we would like to investigate further. Please send an email to feedback@parkmobile.io and we will assist. ### 1/5 — Only works on WiFi?? *2019-01-19* Opening the app and setting up account worked fine at home on WiFi. However, in the city when actually trying to use the app to pay for parking, you get an error message that it can’t connect to the network, even with full LTE signal. The app only works on WiFi, which makes it totally useless. **Developer response:** This sounds like unusual app behavior and we would like to investigate further. Please send an email to feedback@parkmobile.io and we will assist. ### 1/5 — Good Idea, Poor Execution *2018-07-20* App works well overall but there are major flaws. For such a high surcharge per transaction there should be better benefits to using the app. Why can’t the maximum parking time be increased for the app users. And please fix the email updates. Although the email receipts are useful to save the parking notification emails are a joke. I do not even receive the parking expiration warning emails until after it has expired. If I’m going to pay extra I expect more. ### 1/5 — Simply Does Not Work *2018-06-29* First launch. App can not find the zone when I’m standing next to the meter. Not even after I type in zone number. Yes, I had great cellular and WiFi connectivity. Kill the app and relaunch app. App finds my zone. Hit Park. And the app clocks. Forever. Nice idea. Horrible execution. At least provide used with “Oops. We have a problem” message to acknowledge you know there a bad UX going on. ### 1/5 — I can't sign in! *2016-09-09* I have tried multiple times to create an account. Each time I get an error code that tells me my email isn't valid - there's a space in the email address provided, but there isn't. I wanted to use this when one of the kiosks where I can pay kept rejecting my credit card. I hope this is helpful and you can fix it. ### 3/5 — Review *2020-11-16* The app takes too long to download. But the app is good when you don’t have cash for a parking meter. **Developer response:** This sounds like unusual app behavior and we would like to investigate further. Please send an email to feedback@parkmobile.io and we will assist. ### 5/5 — Don’t pick ten minutes *2021-08-31* Take at least twenty it’s only 15 cents more ### 5/5 — Simplifies parking *2021-02-08* I’ve been using this app for a few years now and it’s great. The map showing your zone is nice, as well as the option of using Apple Pay. ## Most praised reviews (2 highest-rated) ### 5/5 — Working in Lancaster *2018-11-09* Parking app is convenient that you don’t have to run out to the meter every two hours or worry about change. ### 5/5 — Lancaster Parking app *2018-08-08* LOVE IT. Easy to use !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*