# Park Royal Hotels & Resorts — 5 Stars hotels > Luxury hotel booking and guest services app with amenities and virtual store. (iPhone/iPad app by TCA Software Solutions.) - Source: https://appshunter.io/ios/app/park-royal-hotels-and-resorts/id1523872530 (this page in markdown: same URL + `.md`) - Developer: [TCA Software Solutions](https://appshunter.io/developer/702939863) - Category: Travel, Lifestyle - Price: Free - Rating: 2.90/5 from 136 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 51 MB - Languages: American English - Released: 2020-07-28 - Data updated: 2026-08-18 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/park-royal-hotels-and-resorts/id1523872530/reviews.md ## What is Park Royal Hotels & Resorts? Park Royal Hotels & Resorts proudly provides an array of amenities, restaurants and bars for you to choose from and enjoy at each of our properties. Pick and choose from the menu of daily activities for you and your family. If you have a special need or request for a more convenient stay, simply use our app to let us know. If you are interested in a souvenir clic on our virtual store. You can also check the latest status of your account and reserve your next vacation with us! ## Key features - Hotel amenities and dining - Daily activity planner - Special request management - Virtual souvenir store - Account status check - Vacation reservations ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/park-royal-hotels-and-resorts/id1523872530/reviews.md ### 1/5 — Terrible *2026-07-15* I tried deleting multiple times to see if it would work and it still doesn’t. Screen gets stuck on notifications and can’t go any farther. ### 1/5 — Horrible app *2026-03-27* Will not open continuously asked to enable notifications even after I grant access. Useless ### 1/5 — Failed at step 3 *2026-02-26* Wanted to search for hotel stay in Singapore, thought the app would make it easy. At the tracking window, the picture was larger than my screen, so the continue button was hidden. Could not move it up or down or shrink it, it wouldn’t rotate, just stuck there, no way to get passed. Tried to put in app service request which took me to a Spanish homepage for Park Royal, not where I could submit a glitch review request. Apps ought to be a reflection of the Hotel? Bonvoy and Accor have great apps… ### 1/5 — Don’t waste your time *2026-02-19* This app is terrible. Nothing on it works. We stayed at the Grand Park Royal Cancun and they instructed us to use this app to order room service or book dinner reservations. The app freezes the second you try to do anything on it and the page turns white. We let multiple people know about the issues we were having and also heard other people voice complaints about the same issues. When you tell them it doesn’t work they just get defensive and tell you there’s not a problem with it and it works fine for them. They offer no solution. ### 1/5 — Doesn’t work *2026-02-19, version 2.1.7* Don’t waste your time. I tried everything and app doesn’t work! ### 1/5 — Not for newer phones *2026-02-14* I have an iPhone 16 Pro, and my husband has a 13 mini. The app absolutely will not work on my phone but it’ll work on his. They really need to fix this. ### 1/5 — Ne fonctionne pas *2026-02-03, version 2.1.7* N’ouvre pas. L’écran est noir ### 1/5 — App doesn't work *2025-12-26* Super frustrating app. Can't even locate correct hotel. Waste of time ### 1/5 — Doesn’t work *2025-11-14* Would give the app Zero starts if possible. Doesn’t work. Hotel staff sends you back to the app. Terrible. ### 1/5 — Not working *2025-11-10* The app doesn’t function properly and when I try to get support there is none to be found do your self a favor and steer clear ## Frequently asked questions about Park Royal Hotels & Resorts ### What can I do with the Park Royal Hotels & Resorts app? The app allows you to explore the amenities, restaurants, and bars available at each property. You can also select daily activities, make special requests for a more convenient stay, and browse a virtual store for souvenirs. Additionally, you can check your account status and reserve your next vacation. ### Is this app free to download and use? Yes, the app is free to download. While the app itself is free, it does offer in-app purchases, likely for items from the virtual store or potentially for booking enhancements. ### What kind of hotels does Park Royal Hotels & Resorts offer? Park Royal Hotels & Resorts offers luxury accommodations, described as 5-star hotels. The app highlights the extensive amenities, dining options, and activities available at these properties. ### Can I book my next vacation through the app? Yes, you can reserve your next vacation directly through the app. It provides a convenient way to plan and book your stay at one of their luxury properties. ### What if I have a special request during my stay? The app makes it easy to communicate any special needs or requests for a more convenient stay. Simply use the app to let the hotel staff know your requirements. ## Version history (last 5 releases) ### 2.1.10 — 2026-08-17 + Maps issues fixed ### 2.1.7 — 2025-12-30 + Functionality improvements ### 2.1.6 — 2025-12-26 + Room Services improvements + Functionality improvements ### 2.1.5 — 2025-12-22 + New design implemented + Functionality improvements ### 2.1.2 — 2025-11-21 + New design implemented + Functionality improvements ## Apps similar to Park Royal Hotels & Resorts | App | Rating | Price | Category | | --- | --- | --- | --- | | [The Grove Resort & Water Park](https://appshunter.io/ios/app/the-grove-resort-and-water-park/id1534162200) | 2.3 (33) | Free | Travel | | [Viceroy Hotels](https://appshunter.io/ios/app/viceroy-hotels/id6503706781) | 1.6 (7) | Free | Travel | | [Pasaporte NL](https://appshunter.io/ios/app/pasaporte-nl/id1437667651) | 3.0 (4) | Free | Travel | | [Royal Holiday Booking](https://appshunter.io/ios/app/royal-holiday-booking/id1577800434) | 1.7 (24) | Free | Travel | | [Oasis Hotels & Resorts](https://appshunter.io/ios/app/oasis-hotels-and-resorts/id1448545579) | 2.0 (84) | Free | Travel | | [RIU Hotels & Resorts](https://appshunter.io/ios/app/riu-hotels-and-resorts/id725472344) | 4.9 (26,718) | Free | Travel | ## More apps by TCA Software Solutions - [Krystal Hotels & Resorts](https://appshunter.io/ios/app/krystal-hotels-and-resorts/id1130421508) - [Paradise Village Resort & Spa](https://appshunter.io/ios/app/paradise-village-resort-and-spa/id1308425638) - [Fiesta Americana Travelty](https://appshunter.io/ios/app/fiesta-americana-travelty/id1494492781) - [Innsist FrontDesk Mobile](https://appshunter.io/ios/app/innsist-frontdesk-mobile/id1543024774) - [Araiza Hoteles](https://appshunter.io/ios/app/araiza-hoteles/id1557378587) All apps by TCA Software Solutions: https://appshunter.io/developer/702939863 ## Related topics [wardflex](https://appshunter.io/ios/topics/wardflex) · [royal holiday resort guide](https://appshunter.io/ios/topics/royal-holiday-resort-guide) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*