# Park State Bank — user reviews > 19 indexed App Store user reviews of Park State Bank by Park State Bank, rated 4.80/5 from 1,518 ratings. - Source: https://appshunter.io/ios/app/park-state-bank/id1182541719/reviews - App overview in markdown: https://appshunter.io/ios/app/park-state-bank/id1182541719.md - Rating breakdown: 5★ 1,308 · 4★ 120 · 3★ 46 · 2★ 9 · 1★ 35 ## What do users think of Park State Bank? Overall sentiment: neutral **Pros** - 👍 Convenient and dependable - 👍 Easy to use for mobile deposits - 👍 Friendly and helpful staff **Cons** - 🐛 Issues with photo deposit feature - 🐛 Unable to update app - 🐛 Crashes and login issues - 🚫 Very basic app, not technologically advanced **Commonly reported bugs** - Photo deposit not working properly - Unable to update the app - Crashes and login problems **Most requested features** - Add Zelle integration - Show pending transactions - Improve balance display after transactions ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2026-02-27* Horrible bank horrible app. ### 1/5 — Very basic app *2025-02-13* Nothing fancy, very basic. The bank itself is not technologically advanced. ### 1/5 — Psb *2024-11-14* One of the worst apps ever still no Zelle ### 1/5 — Unable to update. *2024-05-16* Unable to update. 1. Need to update 2. Go to app page 3. Choose update 4.Sends me back to you need to update 5 Go back to number 1 If I could give this app a zero I would. Trying to actually get somewhere to report has taken me a hour of total frustration ### 1/5 — Unable to update. *2024-04-26* Unable to update. 1. Need to update 2. Go to app page 3. Choose update 4.Sends me back to you need to update 5 Go back to number 1 ### 1/5 — Not working *2022-04-05* Was working great now can’t even log in what the h e double hockey sticks ### 2/5 — Update *2026-05-30* I can’t open the app at all now cause it needs the latest version. When I click to do so it doesn’t have an option to do the update. Now what do I do? I deleted the app and tried to download it again, still can’t get the update or open the app. ### 3/5 — Photo Deposit Sucks *2026-01-09* You gotta take the photo on a dark surface with the flash on in a dim lit or dark room. That’s the only way I can get it to work. Rejected my submission 8 times before I finally got it right. Other than that, the app is pretty good. Photo deposit needs to be fixed. ### 3/5 — PSB app *2021-08-18* I wish after every transaction it would show your available balance like American bank did. It’s nice to see a reflected balance after every transaction and not just the total. Helps to make sense of the transactions/balance. ### 4/5 — CustomerService *2023-08-10* Very helpful service via phone. ## Most praised reviews (9 highest-rated) ### 5/5 — Great Bank *2026-05-01* I am so glad I use PSB! The service I receive is always great. Everyone is always friendly & helpful. ### 5/5 — App works great! *2026-02-10* Convenient, dependable, easy to use for mobile deposits (walks you through it each time so you don’t forget a step). ### 5/5 — Two harbors *2026-01-09* I love the people that work here. Great service. Thanks ### 5/5 — Great Bank *2025-12-16* Always friendly people that work there. ### 5/5 — Luke Richter *2023-04-06* All good!!! 😊😊 ### 5/5 — Betsy Dorow *2022-03-01* Best banking team ever! I am 1000 percent satisfied with the banking experience 👌john vieau ### 5/5 — New app *2021-05-25* The new app is much more user-friendly than the old one... thanks for the upgrade. ### 5/5 — Mobile deposit *2019-12-27* Having problems depositing ### 4/5 — Concerns *2021-05-24* I do not like that you can not see pending transactions anymore! This is how I balance my account, and make sure I do not overdraw on my account!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*