# Park Towne Place — Resident App by Flamingo > Apartment management app for rent, maintenance, events, and amenities. (iPhone/iPad app by Flamingo Group Inc.) - Source: https://appshunter.io/ios/app/park-towne-place/id1484653467 (this page in markdown: same URL + `.md`) - Developer: [Flamingo Group Inc](https://appshunter.io/developer/1535903207) - Category: Lifestyle, Business - Price: Free - Rating: 4.60/5 from 106 App Store ratings · 14 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 124 MB - Languages: American English - Released: 2019-10-23 - Data updated: 2026-09-04 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/park-towne-place/id1484653467/reviews.md ## What is Park Towne Place? The Park Towne Place app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units. Everything you need as a resident, in one place: • RSVP to resident events and community socials • Pay rent securely • Request and track maintenance • Book amenities, guest suites, and concierge services • Earn resident rewards for events, referrals, and renewals • Connect with neighbors on the community feed • Get answers instantly from the AI resident assistant • Access mobile keys, packages, and building announcements Park Towne Place Premier is managed by Blackstone and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app. Learn more about Flamingo at getflamingo.com. Powered by Flamingo — the resident engagement app for apartment communities. ## Key features - RSVP for building events - Pay rent - Request maintenance - Book service amenities - Manage apartment living ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/park-towne-place/id1484653467/reviews.md ### 1/5 — Unsafe *2022-01-17, version 5.4.44* Not only are we apparently in a flood zone; we are surrounded by people who refuse to mask (Philadelphia mandate and PTP requirement). People who don’t pick up after their dogs. People who leave litter in common areas. People who scoff at you when you ask them to put on a mask. The management does NOTHING. I feel at risk for Covid, and don’t feel as safe as I would like to in the buildings. Seriously cannot wait to leave at the end of our first (last!) year here. ### 1/5 — Terrible customer support for the App *2021-03-10, version 4.0.0* The App has many many errors. I can’t change my profile pic, I can’t change my name (i prefer not to be called by my full first name) and customer support only replies to 1 out of 5 requests and in a lazy manner. I hope Park Towne Place finds some other tech team to offer these services to its residents. ### 1/5 — App doesn’t work *2020-12-22, version 2.3.1* When you tap the “update” button, it takes you to the App Store. That’s it. It doesn’t update and you can’t open the app at all. I’ve tried the “fixes” suggested by Park Towne Management and it’s still not working. ### 1/5 — App Update Flawed *2020-12-21, version 2.3.1* Unfortunately this latest update renders app useless. As others noted, goes into a loop. Sad because there was so much good info on here that I needed to reference over the holidays. Bummer! ### 1/5 — Should be ashamed to call yourselves software engineers *2020-12-21, version 2.3.1* First of all, the app is pretty bad. It cannot maintain any state and half the pages don't load. A few releases back, they completely broke their notifications. More recently, with the 2.3.1 update, they completely broke the app where once you open it, it immediately says you need to update, rendering it completely useless. Then just now they sent an email with instructions to refresh the app store cache and update the app. The email ended with this gem: "This issue is happening because of an error with the app store not reading your phone correctly to detect the version of the app you have because of too little memory on your phone." 1. The App Store has always only refreshed the app store cache periodically, and while you have directions in your email to refresh it, it is not because the phone has too little memory. 2. I installed the app on a brand new phone and after login, it still goes to the update screen, from where you're stuck. 3. If this issue affected the iOS app only, why do you have Android directions in the email? Unless you're purporting that both iOS and Andoid have issues with getting the updated version of the app and it has nothing to do with the app itself. While an inconvenience, I didn't mind that the app was broken, assuming you'd fix it. I do mind that you can't own your mistakes and blame the work of others on why your app is broken. ### 1/5 — Unusable *2020-12-21, version 2.3.1* Most recent update forces app update to use the app even though it’s up to date in the App Store. Reinstalled and same issue. No support link for users. ### 1/5 — “Time to update!” ?? *2020-12-21, version 2.3.1* Doesn’t open, saying I need to update even though both my phone and app are updated. Please turn this off ### 1/5 — Not working after latest update *2020-12-20, version 2.3.1* No longer opens. Uninstalling and re-downloading does not work ### 1/5 — Broken *2020-12-20, version 2.3.1* Latest update causes the app to be completely unusable. It updates and then gets stuck in a loop. Post update the “time to update” screen won’t go away. So basically you can’t open the app. I’ve tried deleting and reinstalling and no luck. ### 1/5 — Worst, most difficult update ever! *2020-12-19, version 2.3.1* Update is just not happening for me. So frustrating! ## Frequently asked questions about Park Towne Place ### What can I do with this app? This app allows you to manage various aspects of your apartment living. You can RSVP for upcoming building events, pay your rent, submit maintenance requests, and book service amenities directly through the app. ### How do I pay rent using the app? The app provides a convenient way to pay your rent. You can initiate rent payments directly within the application, simplifying the process and ensuring timely payments. ### What if I need to request maintenance? If you encounter any maintenance issues, you can easily submit a request through the app. This ensures your concerns are logged and addressed efficiently by the building management. ### Is this app free to use? The app is free to download and use, offering core functionalities without initial cost. However, it may include in-app purchases for certain premium features or services. ## Version history (last 5 releases) ### 7.3.10 — 2026-07-22 - Updates the Fitness Module to support new video content - Enhances checklist functionality to support transfer checklists - Updates Amenities & Bookings to align Restrictions settings with Adjustments - Allows residents to set the order of devices in the Manage Devices screen - Prevents auto-adding FA users to Flamingo Admin ticket chats for residents ### 7.3.8 — 2026-06-15 - Introduces an AI-powered chatbot to help residents with quick assistance across the app - Improves RSVP flow for Secret Meal events for a smoother experience - Fixes an issue where comment counts were displayed incorrectly - Fixes a bug where certain links were not opening properly in the app ### 7.3.5 — 2026-05-21 - Adds event prompts and templates to easily create resident-led events - Introduces group chat within events - Enhances checklist tasks — residents now can complete / e-sign the documents uploaded by admins. - Restores “Permission to Enter” visibility for maintenance requests - Auto-opens the floating action button to improve discoverability - Fixes resident matching issue in package scanning ### 7.3.2 — 2026-04-20 - Adds ability for residents to add their own events - Adds an e-signature requirement for amenity bookings - Updates "Message Flamingo" feature to create helpdesk tickets. - Adds “seen by” status for improved communication visibility in chat. - Fixes an issue where the checklist tasks tab does not appear correctly - Adds navigation for "Add Social Group" tile in buildings tab. ### 7.3.0 — 2026-03-24 - Adds image and PDF upload support in Chat. - Adds support to lock doors from the mobile app. - Adds tap-to-unlock support for Latch doors. - Renames "Pet Documents (Optional)" to "Vaccination Records & Pet Documents". - Updates user details field length limits. ## More apps by Flamingo Group Inc - [1001 South State](https://appshunter.io/ios/app/1001-south-state/id1437829198) - [Flamingo Provider](https://appshunter.io/ios/app/flamingo-provider/id1439098645) - [Catalyst Chicago](https://appshunter.io/ios/app/catalyst-chicago/id1440536990) - [Elmhurst 255](https://appshunter.io/ios/app/elmhurst-255/id1440538908) - [Chestnut Place](https://appshunter.io/ios/app/chestnut-place/id1440539296) - [Versailles Lakes Oakbrook](https://appshunter.io/ios/app/versailles-lakes-oakbrook/id1440540191) All apps by Flamingo Group Inc: https://appshunter.io/developer/1535903207 ## Related topics [towne park vip app](https://appshunter.io/ios/topics/towne-park-vip-app) · [towne park](https://appshunter.io/ios/topics/towne-park) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*