# ParkATL Pay+ — user reviews > 42 indexed App Store user reviews of ParkATL Pay+ by FAAC SpA, rated 4.20/5 from 656 ratings. - Source: https://appshunter.io/ios/app/parkatl-pay-plus/id1582830830/reviews - App overview in markdown: https://appshunter.io/ios/app/parkatl-pay-plus/id1582830830.md - Rating breakdown: 5★ 492 · 4★ 35 · 3★ 12 · 2★ 18 · 1★ 99 ## What do users think of ParkATL Pay+? Overall sentiment: negative **Pros** - 🚀 Easy parking - 👍 Convenient app **Cons** - 💰 Expensive parking prices - 🐛 Outdated and buggy tech - 🤯 Poor user experience - 🔌 App frequently down **Commonly reported bugs** - Unable to add/change payment methods - License plate import not working - Inconsistent payment functionality **Most requested features** - Ability to reserve parking - Improved payment processing - Better user interface - Reliable app performance ## Newest reviews (14 of 42) ### 2/5 — Worked until exit *2024-08-12, version 2.24.9* The kiosk worked better at assuring connection at the exit. They had to manually lift the gate for me despite having used the app to pay. ### 2/5 — No longer imports plates *2024-08-01, version 2.24.9* You need a PeachPass or youe have to pay cashier. App no longer accepts payment ### 2/5 — No reservations? *2023-11-29, version 2.20.3* The only reason installed it was to make a reservation, and it doesn’t do that. Kinda worthless. ### 2/5 — NO PERSON OR SECURITY IN SIGHT *2023-11-27, version 2.20.3* I am all for technology. I am actually in technology, but there needs to be a human in the garage. There needs to be a security guard. They are homeless people begging for money. They are older people trying to pay at the machines and they are confused. They needs to be human intervention. ### 1/5 — What is the Purpose of this app?? *2023-10-24, version 2.20.3* From what I can tell, all it does is tell you how long your car has been sitting at the lot. It will not let you add payment information and more importantly does not tell you how many parking spots are available. Useless. ### 1/5 — Poor App Development / Cannot pay *2023-10-24, version 2.20.3* Unable to pay using app. Poor app development. No reason to download as the functionality is not there ### 1/5 — Don’t waste your time *2023-10-24, version 2.20.3* See title ### 1/5 — Payment Randomly Broke *2023-10-20, version 2.20.3* Can no longer pay via the app. Terrible airport, terrible app. Do better ATL ### 2/5 — App not good *2023-10-07, version 2.20.0* No point in downloading and using this app. Great idea but a child could develop a better more user friendly app. The pay function only worked once and the navigation is confusing as heck. Why not take a moment and fix it for us frequent travelers. ### 1/5 — Rejected two credit cards *2023-10-05, version 2.20.0* So many issues - password requires special character but doesn’t tell you, won’t accept either of my credit cards for default card - some stupid error. Oh, well, back to using machine. ### 1/5 — Can’t pay, can’t add credit card *2023-10-01, version 2.20.0* App is not the best but at least it worked. Now I can’t even pay using it. Keeps saying payment failed. ### 1/5 — Does not let you pay on app *2023-09-30, version 2.20.0* This is titled ATL park and pay. You can not pay. I successfully used it to pay, but I have tried weekly with travel over the past 2 months and have not been able to pay. Or add an alternative card to pay with that. I simply can’t add another card. This app is a waste of time. ### 1/5 — Password setup not working *2023-09-22, version 2.20.0* Tried to create account with new password and the app gives an error. Tried contacting support and website does not exist. ### 1/5 — App doesn’t work anymore *2023-09-21, version 2.20.0* A while ago I use to be able to pay in the app, now I can’t change my card, the app won’t charge the card currently in there for the vehicle I added. Plus there is no phone number to call. Also the email link is to the mail app and not just a simple email. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-05-21, version 2.27.15* Fix your parking exit. Doesn’t work in the app. Doesn’t work in the kiosk. Doesn’t work at the exit. Please fix it. ### 1/5 — Outdated Checkout Kiosks *2025-10-24, version 2.27.15* ATL airport increased their hourly daily prices and didn’t even improve their old and clunky tech. Machines that don’t accept metal credit cards, don’t dispense receipts, and take forever to process checking out. It’s a joke, too bad there isn’t another we could go to. ### 1/5 — Terrible App *2025-08-28, version 2.27.15* Not user intuitive. Doesn’t automatically import license plate. Have to manually do it every week. Rarely works properly. ### 1/5 — Never seen such an awful app *2025-03-27, version 2.24.10* I have never used such an awful app from creating an account to using it. The ux makes no sense and extremely unhelpful on planning if you are not close to a parking garage. The setup is awful and the password is 10 characters. Whoever approved this app should be fired and I hope no company hires whoever gave this company the contract. ### 1/5 — Doesn’t work *2024-10-01, version 2.24.10* The app never allowed me to reserve or pay for parking. Not sure what the purpose is. ### 1/5 — Trash *2024-06-30, version 2.23.7* Too many bugs and can’t even submit payment. Useless app. ### 1/5 — Unable to set up any payment. Can’t reach support. *2024-06-17, version 2.23.7* All payment methods fail and you cannot reach out to support unless you use the Apple mail app. Another trash service from Atlanta’s airport. 5 things down. ### 1/5 — Constantly broke!! *2024-04-19, version 2.22.8* Last 3 times it’s been broke can’t accept payments ### 1/5 — Bad app *2024-02-03, version 2.20.3* Terrible, waste of time. Remove app. ### 1/5 — Cannot use for Reservations! *2023-12-06, version 2.20.3* The entire reason for wasting my time setting up this App and giving it all my personal info was to be able to make reservations to park at the airport. Guess what?!? It’s just as slow and defunct as any other government-run project - failure! It won’t let you reserve a thing. You can only use this App if you’re next to a kiosk. ## Most praised reviews (10 highest-rated) ### 5/5 — Worked perfect on 08/28/24 *2024-08-28, version 2.24.10* I was a little skeptical on how the app would work on my first try on 08/28/24, but everything went great. I added my tag number and AmEx before the trip. No issues. After parking and while waiting on our flight I used the “Park Now, Import License Plate” option. It added my Pass with the date and time we actually entered the parking decks. After we returned from our trip and went to our vehicle I told it to pay our ticket. Amex processed and I had a 30 minute count down to actually exit the lot. The gate opened after reading our tag. Whoopee. ### 5/5 — Pay feature broken *2024-07-28, version 2.23.7* Functionality is minimal, pay by credit cards is broken forcing me to use keiosk ### 5/5 — Idiot Developers *2023-10-22, version 2.20.3* App can’t handle input of credit cards. Wadte of time. This applies to both apps. ### 5/5 — Does not work *2023-10-22, version 2.20.3* I have been trying for over a month to enter payment information on this app. Simple put - it does not work. Don’t waste your time. ### 5/5 — Paying through the app is no longer working *2023-09-17, version 2.20.0* The app no longer accepts payments for parking. The only thing it’s good for is telling how long you’ve parked and the charge. ### 5/5 — Horrible experience *2023-02-26, version 2.18.0* As an app developer I would recommend never using this application. Even with someone on site the experience is terrible. ### 3/5 — App good cost not. *2026-01-12, version 2.27.15* The app makes parking easy. The cost is a kick in the face everyday. Parking prices are a scam. ### 3/5 — Inconsistent *2023-09-16* This evening the app did not let me pay. Sort it out…. It has worked for me to pay when arriving back into ATL and walk to my car and drive out. I don’t feel I can trust your app ### 3/5 — Still a Work in Progress *2022-10-23, version 2.16.1* This app does not behave like a modern app. I usually park at the ATL West lot (with license plate recognition) and can only pay for my parking stay when I’m in range of a BLE peripheral (yet the app has permissions to access my location data). If I’m in range of a payment terminal, it’s just as easy to pay there vs. taking out my phone to do it. The auto payment feature is nice, but I would like to be able to link to more than one card or tie a license plate to a card so I can separate business and personal travel. Unlike some of the off airport lots, you cannot use the app to prepay for your parking (again, this would be easy to do since, again, the app knows my location and would be able to add time/charges based on when I exit). Finally, when viewing your parking data, you are unable to generate a simple receipt other than taking a screen shot of your payment. This is inexcusable, especially with the amount of business travel to/from the airport. The app is easy to use but relatively useless. Waiting for further enhancements to gain parity with other location-based apps. ### 2/5 — App Down *2025-06-17, version 2.24.10* App seems to have frequency in going down, not able to import license plate without getting an execution error message. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*