# ParkBoston – Boston Parking — user reviews > 129 indexed App Store user reviews of ParkBoston by City of Boston, rated 4.50/5 from 872 ratings. - Source: https://appshunter.io/ios/app/parkboston-boston-parking/id953579075/reviews - App overview in markdown: https://appshunter.io/ios/app/parkboston-boston-parking/id953579075.md - Rating breakdown: 5★ 714 · 4★ 46 · 3★ 12 · 2★ 10 · 1★ 49 ## What do users think of ParkBoston? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient parking payments - 🚀 Helpful parking reminders - 🚀 Effective GPS and zone identification - 👍 Streamlines parking process - 👍 Avoids need for quarters **Cons** - 🐛 Unreliable app functionality - 🐛 Inconsistent zone/location mapping - 🐛 Parking history/records disappearing - 🐛 Unexpected charges and fees - 🐛 Inability to extend parking sessions - 🐛 Lack of map/navigation features **Commonly reported bugs** - App crashes and freezes - Inability to save license plate or payment info - Discrepancies between app and actual parking zones - Paid parking sessions not registering properly **Most requested features** - Ability to view parking history - Option to redeem unused parking time - Improved zone/location mapping accuracy - Streamlined payment process with fewer steps - Customizable parking reminders and alerts ## Newest reviews (20 of 129) ### 1/5 — Trash App, bring back the old one *2026-03-12, version 26.0.1* I never review apps, but this app is so bad, it’s made me go out of my way to review it. You can’t search for any parking meters on the app. This is a downgrade from the last park Boston app. ### 1/5 — New updates tanked app *2026-02-28, version 26.0.1* Used to be easy but now you have to verify via email once a week. That’s so unnecessary. Loading time in-app is ridiculous as well, inputting the spot number takes forever. Definitely the slowest experience of any parking app. ### 1/5 — Often craps out *2026-02-25, version 26.0.1* Not a great app. Looks fine but craps out, slow to update while you’re trying to park, codes and pins often don’t work requiring reinstall, occasionally doesn’t line up with zones. Basically made for a city that now wants people to leave. ### 1/5 — Add Vehicle didn't work *2026-02-19, version 26.0.1* The App would not let me add any vehicles which makes it useless. Trying a reinstall of app. ### 1/5 — App *2026-02-13, version 26.0.1* When I need to park my car, the app never works. Either cannot login or I can’t input my license plate! Also I can’t input my name and my license plate at home! ### 1/5 — Doesn’t work on iOS *2026-02-12, version 26.0.1* Used to work a year ago now you can’t enter your zone or your vehicle ### 1/5 — ParkMobile was better *2026-01-05, version 26.0.1* The app no longer lets you view the map of Boston to determine what zone you might be parked in, everything is just blank so it’s a guessing game. Also you are no longer allowed to prepay for parking in the morning in metered resident spots which is the city’s way of saying they don’t care about their people theres rather get revenue through ticketing. Unfortunate, the park mobile app was leagues better but the city of Boston had to ban it so they could put this awful app out. Fix the app. ### 1/5 — Garbage *2026-01-03, version 26.0.1* App ### 3/5 — Can’t login on IOS 26 *2025-12-25, version 26.0.1* Hey @parkboston The “done” button disappears and you can’t login in iOS 26 ### 1/5 — Changes to the app with Passport are awful *2025-12-19* 1. They used to be a map of zones which made parking and determining your zone really easy. That no longer works. 2. Residents who had resident parking permits and who worked late shifts used to be able to park in residential only zones overnight that are metered during the day, and pay in advance for the first two hours of the morning metered time (eg 8-10am), so is not to have to disrupt their sleep simply to wake up at 8 AM and pay for two hours of parking. That feature also no longer exists and its absence causes harm to residents. ### 1/5 — Does not have notifications *2025-11-26, version 26.0.1* Does not remind you of your parking time. ### 1/5 — Does not work on my iPhone 16 *2025-11-20, version 26.0.1* Have tried several times to save my license plate, but the “Save” button does not appear so I can’t use the app. No response after reporting the problem. I wish everyone else a better experience. ### 1/5 — Will still get a ticket *2025-11-05, version 26.0.1* Got charged thru app. Somehow didn’t register in app. Still got parking ticket for unpaid meter. Appealed ticket with city and was denied. Thanks for charging me in app and nice $40 ticket on top ### 1/5 — Parking history *2025-10-10, version 26.0.1* Latest update that we were forced to do removed my parking history that I require for reimbursement for work and now I can’t submit my documentation ### 1/5 — App is unusable *2025-10-07, version 26.0.1* The recent update has made the app absolutely useless. It doesn’t work like the screenshots show. Theres no map view to confirm the location. The quick select time buttons don’t work. ### 1/5 — Scam, pay less with meter *2025-10-06, version 26.0.1* Was charged 4$ for 2h instead of 45mins. ### 2/5 — This Passport Update is awful *2025-08-21, version 26.0.0* Before the most recent update, this app was very functional. Now, I have to login everytime I want to use to with a code they send to my email, and encounter a lot more bugs such as no map loading, and difficulty using Apple Pay. Disappointed and annoyed that even paying for parking has become more difficult in Boston. ### 2/5 — Okay but update is bad *2025-08-20, version 26.0.0* It’s an okay parking app but this new update you guys just did has made life a lot more annoying… let me repark! I park in the same spot i always do, 30 minute parking, but this time instead of letting me repay when the 30 minutes is up, it says I’ve parked there too recently. Not convenient when I’m on a day trip in boston! My money is green, please just let me repark ### 1/5 — New Update Ruins App *2025-08-19, version 26.0.0* The newest update has gotten rid of key features - like be able to use the map of the city and the inability to see your payment history (parking history seems to vanish each time you use the app). ### 1/5 — Parking history *2025-08-15, version 26.0.0* Latest update that we were forced to do removed my parking history that I require for reimbursement for work and now I can’t submit my documentation ## Most critical reviews (10 lowest-rated) ### 1/5 — Payment issues *2026-07-08, version 26.0.2* This app rejects all my efforts to add a credit card. ### 1/5 — Trash app *2026-06-25, version 26.0.1* I sincerely wish that every piece of software used by the developers of this app works just as reliably as this abomination. ### 1/5 — App glitch *2026-06-15, version 26.0.1* Everytime i login to the app I have to verify my email address. So annoying, im trying to park ### 1/5 — Terrible update *2026-06-12, version 26.0.1* You guys recently implemented an update where you are now clustering the parking numbers, for example, in Back Bay when you zoom into the neighborhood, you see 87 possible parking meter numbers, prior to the change I’m not sure which version, you were able to zoom into the exact street that you are parked at and it would have the corresponding meter number on the side of the street that you were parking at, now you have removed that feature in substitution for clustering all of them, and hoping that the user would remember the meter number and input that meter number, else you would have to search up the exact street name carry a compass or look at the moon and sun to determine which orientation you parked north, east, south or west. Every other parking app that I’ve used has the feature that pinpoints the exact location in which the meter number correspondence to the side of the street. Why would you remove such a useful feature? ### 1/5 — Super glitchy *2026-05-22, version 26.0.1* I am unable to add a car and save the information without the save button disappearing. I also cannot see the zone number as I type it in. ### 1/5 — Map feature broken *2026-05-04, version 26.0.1* I tried to use the map feature to locate my car. It’s broken! It points to an area far away from where I parked. ### 1/5 — Can’t enter vehicle data *2026-04-23, version 26.0.1* this app is utterly terrible. You can’t enter a vehicle. Simply typing in a parking location is invisible. ### 1/5 — Terrible app *2026-04-04, version 26.0.1* Cannot add vehicle ### 1/5 — Blank pages *2026-03-28, version 26.0.1* Nothing but blank pages. Deleted and down loaded. Still blank. ### 1/5 — Changes to the app with Passport are awful *2026-03-16, version 26.0.1* 1. They used to be a map of zones which made parking and determining your zone really easy. That no longer works. 2. Residents who had resident parking permits and who worked late shifts used to be able to park in residential only zones overnight that are metered during the day, and pay in advance for the first two hours of the morning metered time (eg 8-10am), so is not to have to disrupt their sleep simply to wake up at 8 AM and pay for two hours of parking. That feature also no longer exists and its absence causes harm to residents. 3. It continually logs user out. ## Most praised reviews (10 highest-rated) ### 5/5 — Park Boston *2023-07-12, version 23.11.0* Love the APP so convenient ### 5/5 — Park it *2023-07-12, version 23.11.0* I like it like it a lot 😬 ### 5/5 — Easy and Reliable to use *2023-07-06, version 23.11.0* I wish every part of the city used this app for their parking meters 🫠 ### 5/5 — Functions as needed *2023-07-03, version 23.11.0* Effective GPS, easy to find zone and park. No complaints. ### 5/5 — Very nice *2023-06-29, version 23.11.0* Simple, convenient, ### 5/5 — Perfect parking guide. *2023-06-27, version 23.11.0* I love that most meters are equipped with the zone number making it much easier to access. ### 5/5 — Love it! *2023-06-27, version 23.11.0* Very convenient! ### 5/5 — So easy *2023-06-24, version 23.11.0* It is so easy to use, LOVE IT ### 5/5 — Works great!!!! *2023-06-16, version 23.11.0* No reason to tweak anything app works great ### 5/5 — Bu bye dirty quarters *2023-06-01, version 23.11.0* So convenient to have your phone telling you where and when your parking is about to expire! Haven’t gotten a ticket since these systems came along. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*