# ParkByApp — user reviews > 88 indexed App Store user reviews of ParkByApp by Park By App, Inc, rated 3.20/5 from 272 ratings. - Source: https://appshunter.io/ios/app/parkbyapp/id1104440562/reviews - App overview in markdown: https://appshunter.io/ios/app/parkbyapp/id1104440562.md - Rating breakdown: 5★ 135 · 4★ 14 · 3★ 10 · 2★ 8 · 1★ 105 ## What do users think of ParkByApp? Overall sentiment: negative **Pros** - 🚀 Quick and convenient payment process - ⏰ Ability to extend parking remotely from phone - 📱 Easy-to-use interface with simple instructions - 🔔 Parking expiration notifications - 📊 Parking history tracking available **Cons** - 🐛 App crashes frequently and is unstable - ❌ Network errors prevent payment processing - 💳 Credit card registration fails repeatedly - 🚫 Limited parking time increment options (forced 2+ hour minimums) - 💰 Significantly overpriced compared to competitors and kiosks - 📍 Zone detection and location features unreliable - 🎫 Receives parking tickets despite paid app confirmation - 🚗 Aggressive booting practices on private lots - 📞 Non-responsive or unavailable customer support - 🔐 Security concerns and potential data breach risks - ⚠️ Deceptive subscription signup practices - 🌍 Limited geographic availability and country support - 💸 Unexpected charges and automatic extensions without consent - 🔔 Notification system fails to alert users **Commonly reported bugs** - App crashes on launch and during use - Network error messages blocking payment attempts - Credit card information not saved correctly or shows wrong number - PIN entry causes app to close automatically - Zone selection screen unresponsive on iOS devices - Time selection interface fails to appear - App does not work in certain countries despite being advertised - Kiosk machines unable to read cards - Kiosk machines do not print receipts - App does not accept payment despite multiple attempts - Slow and sluggish performance - Registration process hangs indefinitely - Car addition feature non-functional on iPhone with latest iOS **Most requested features** - Apple Pay and digital wallet integration - Apple Watch app support - Hourly parking rate options instead of fixed increments - Search feature for parking zones - Better zone code visibility and accessibility - Responsive customer support phone line - International payment method support - Automatic refund system for disputed charges ## Newest reviews (19 of 88) ### 1/5 — Dr s *2026-02-27, version 5.1.0* Complete scam parking lots. DO NOT PARK IN THEIR LOTS! They will fine you even a few minutes over unlike city parking lots which at the very least support the city… these a holes don’t support the city. ### 1/5 — Scam *2026-01-31, version 5.1.0* Our friend was with us from out of town and they went to the website mentioned to pay for parking and it convinced them to sign up for a subscription by accident How does the city allow happening to tourists ### 1/5 — Network server error equals pay my parking ticket *2025-12-17, version 5.1.0* No response from IT support ### 1/5 — Scam *2025-12-16, version 5.1.0* App won’t let you pay by the hour or adjust exactly how much time you want to pay for - just in two or more hour increments and then charges an extra fee for extending. Complete scam ### 1/5 — Can’t add car *2025-12-08* I tried multiple times and the screen for adding a car just does not work on an iPhone with the latest version of iOS. Very frustrating when you can’t even add your car. You just have to use the kiosk instead. ### 1/5 — F. YOU!!!!!!! *2025-11-30, version 5.1.0* F OFF. Stupid. RIP OFF!!!!!! NO!! SCAM. ### 1/5 — Doesn’t WORK *2025-11-11, version 5.1.0* Doesn’t work in Brisbane ### 1/5 — This is a scam *2025-09-18, version 5.1.0* Not a legitimate parking app. Will say network is down then ticket car for $55. Pure scam. Don’t be fooled. ### 1/5 — Terrible *2025-07-07, version 5.1.0* Lost the car due to no location on zone ### 1/5 — Can’t add payment *2025-06-20, version 5.1.0* Terrible. Can’t add payment method so totally useless. ### 1/5 — Country *2025-06-14, version 5.1.0* Can't change country worst app ever ### 1/5 — Stole my card information *2025-04-21, version 5.1.0* Literally dont use this if you don’t want your email and information leaked. Should sue. ### 1/5 — I love getting parking tickets *2025-03-21, version 5.1.0* Thank Park By App and Brisbane City Council for a terrible services. ### 1/5 — We paid 3 times, and we can’t have any assistance *2025-02-07, version 5.1.0* Doesn’t work with international people, don’t go if you don’t want lose your times ### 1/5 — Unusable *2025-01-28, version 5.1.0* Enter card number, it ‘remembers’ a different number. Enter expiration date and CVV, next time you open the app both fields are empty. ### 1/5 — Network error *2025-01-15, version 5.1.0* The app does not work. There is a network error that prevents you from even registering. Such a waste of time ### 1/5 — Extortion *2024-12-29, version 5.1.0* Extortionate parking rates and a “convenience fee” to boot. ### 1/5 — Doesn’t work *2024-12-13, version 5.1.0* Constantly get “network error” message and cant even use the app. ### 1/5 — Doesn’t work *2024-11-18, version 5.1.0* Only does America. Can’t change country and only numbers for email. Worst parking app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Charging you even if you don’t park *2026-06-14* Non-working app combined with non-answering pay by phone option and non-functioning pay boxes = an automatic payment fine of $45 or more. This company would prefer to offer non-payable methods to park so they can bill you for unpaid fees at an exorbitant rate. Highly unscrupulous company. ### 1/5 — DOESNT WORK *2026-06-12, version 9.8.0* The app doesn’t work, doesn’t accept payment methods that are stated it should be taking, like Amex cards, Discover, etc. it’s horrible for the user, f it ### 1/5 — DO NOT USE THIS *2026-05-14, version 9.8.0* TRUST THE REVIEWS AND FIND SOMEWHERE ELSE TO PARK ### 1/5 — App always crashes *2026-04-12, version 9.8.0* This app always crashes. And now I cannot reset my pin. I tried deleting the app and reinstalling but it still doesn’t work. Unfortunately I park in a lot of areas that use this app so I am stuck paying at the parking machine. ### 1/5 — Horrible all around *2026-03-20* I really don’t know if it’s intentional or just extreme incompetence. The app never works, the parking lots are just camera monitored to make sure they get money, eventually the machines are required for you to actually issue a ticket, the screens are in horrible condition… if there was ever a complete failure to provide any descent customer service… mission accomplished. ### 1/5 — Terrible prices *2026-03-18, version 9.8.0* This parking cost way to much find better spot out here in Hollywood FL ### 1/5 — Network error *2026-03-09, version 9.8.0* I’m constantly getting a network error when I try to register my credit card. The lot machine doesn’t print receipts. Trying for weeks. Still can’t get app to accept a credit card. Unusable. ### 1/5 — Terrrible app *2026-03-06, version 5.1.0* Wish I could give 0 stars. Doesn’t work. ### 1/5 — Horrible App *2026-03-06, version 5.1.0* We tried to park in one of their lots and repeatedly received an “Network Error” message or one that said “Card already exists. Please try another card.” and would not allow us to pay. Seems like a scam! ### 1/5 — Terrible! *2026-03-04, version 5.1.0* Totally bad! ## Most praised reviews (10 highest-rated) ### 5/5 — Pretty decent *2018-07-11, version 4.1.0* It's good, easy to follow the instrucions on the screen. The payments dont take much time and I can track my parking history anytime ### 5/5 — Ideal parking app *2018-07-10* Right before I exit from the parking, I can pay in seconds. No worries of carrying change anymore ### 5/5 — Great app . *2017-12-04* Convenient . Easy to use . I use every time and never had a problem . I recommend 100% ### 5/5 — Convenience is key!!! *2017-06-04* Extremely convenient, especially when you want to extend your parking. Now there is no need to run back and add money, you just do it right from your phone. ### 5/5 — Great for when you're on the move *2017-04-16, version 0.0.4* I'm Visiting so I just update from my phone. It's great ### 5/5 — Super convenient *2017-03-14* This app makes it so much easier than having to pay at the machine and then take a ticket to my car. ### 5/5 — So Easy !! *2016-08-19, version 0.0.3* Great app very easy to use ...I love the alerts when time is expiring so I can reload more time on the spot :)) ### 4/5 — Works fine *2023-03-01* No issues with phone app. Need Apple Watch app too so don’t have to take phone after parking. ### 4/5 — Basic *2018-07-11, version 4.1.0* Best features and easy controls, an essential app for all ParkBy users ### 3/5 — NOT PAY BY APP, Parkmobile *2026-05-16, version 9.8.0* THIS IS PARK BY APP NOT PARKMOBILE NOT PAY BY APP Use caution. The other reviewer said his payment didn’t work. I think they used the wrong app. Parkmobile says on their meters to use “Pay by app” This loads Park by app as an option. CHECK YOUR APP!! Three stars for confusing naming (maybe not their fault) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*