# ParkChamp — user reviews

> 60 indexed App Store user reviews of ParkChamp by OneUpMad Productions Inc..

- Source: https://appshunter.io/ios/app/parkchamp/id1176378602/reviews
- App overview in markdown: https://appshunter.io/ios/app/parkchamp/id1176378602.md

## What do users think of ParkChamp?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- ⭐ Great customer service
- 💰 Affordable parking options
- 🚀 Quick response times
- ✅ Reliable app performance
- 💡 Intuitive interface
- 🤝 Helpful support agents
- 🚗 Secure parkades
- ⏱️ Fast resolution of issues
- 💯 User-friendly
- 🌟 Seamless experience
- 👍 Great value for money
- ✅ Efficient app
- 💡 Easy to book parking
- 👍 Great for downtown parking
- 🚗 Secure and accessible parking
- ⭐ Professional customer service
- 💡 Innovative parking solutions
- ✅ Works well
- 👍 Great for pre-booking
- 🤝 Quick and helpful support
- ⭐ Excellent app and service
- 👍 Easy to navigate
- ✅ Good deals
- ⭐ VIP feeling with reserved spots
- 💯 Easy app setup
- 👍 Great alternative to traditional lots
- ✅ Intuitive and easy to use
- ⭐ Awesome app
- 👍 Makes parking easy
- ✅ Solves parking problems
- ⭐ Great for first-time users
- 👍 Connects to buildings via pedway
- ✅ No more walking in snow
- ⭐ Feels like a VIP
- 👍 Competitive pricing
- ✅ Easy to understand instructions
- ⭐ Fantastic font and menu
- 👍 Simple and perfect

**Cons**

- 🐛 App freezes and lags
- 🐛 App crashes frequently
- 🐛 Needs frequent restarts
- 🐛 Under-tested with bugs
- 🐛 Core functionality missing
- 🐛 Requires phone use while driving
- 🐛 Scanning of signs could be simplified
- 🐛 Confusing dialogue and pictures
- 🐛 Assigned smallest, awkward stalls
- 🐛 Stalls have obstructions
- 🐛 Stalls can block user in
- 🐛 Requesting new stall ineffective
- 🐛 One-time code doesn't work
- 🐛 Phone number verification fails
- 🐛 Support page broken
- 🐛 Someone takes reserved spot
- 🐛 App doesn't consider large vehicles
- 🐛 Charges for unused sessions
- 🐛 Duplicate charges
- 🐛 Randomly charges clients
- 🐛 Cannot track sessions
- 🐛 Serious money fraud issues
- 🐛 Awful, useless app
- 🐛 Waste of time
- 🐛 Park loser app
- 🐛 Junk app

**Commonly reported bugs**

- App regularly freezes, lags, and needs full restart
- Recurring UI and performance bugs
- The one-time code doesn’t work
- Phone number verification does not work
- Support page in app is broken
- App doesn't consider if parking spot fits a large vehicle
- App charges credit card for parking sessions not used
- App duplicates charges for the same car during the same time
- App keeps charging again after couple days
- App is not able to track parking sessions
- App constantly crashing, won't stay open
- App crashes every time trying to enter or exit

**Most requested features**

- Save favorite parking locations
- Simplify scanning of signs
- Hands-free or text/call-to-app option to open parkade doors
- CarPlay compatibility
- Monthly parking option on the app
- Filter for parking locations with EV chargers

## Newest reviews (13 of 60)

### 4/5 — Great service

*2026-03-07, version 1.0.278*

I’ve only had to try to contact them a couple of times but each time I have I’ve received a prompt response and even follow up responses from the initial one the same day. That’s not what I would expect from a parking company and am very pleasantly surprised.

### 4/5 — Would give 5 stars but…

*2024-12-12, version 1.0.236*

I seem to get the worst parking stalls every time. I have a large car noted in the app but I still get the smallest, most awkward, and sometimes questionable parking stalls. There’s pillars in front of large pipes, or some kind of overhead concrete slab, or it’s in a corner which would block me in and has in the past. When I request a new stall, it’s the second worst spot, haha. I usually have to call in to get a new one because it just swaps between the two if I request a new stall. Otherwise the app is great and I’ll continue to use it.

### 4/5 — CarPlay Please

*2024-11-01, version 1.0.233*

Good app, but needs to be CarPlay compatible so one doesn’t need to use their phone.

### 5/5 — Easy app set up and great customer support

*2024-08-06, version 1.0.222*

Easy app to set up and when had issue at parking lot on my first scan, customer service was able to quickly deal with the issue (photo detection on lot, scan for pmt not required) and get me on the way.

### 5/5 — Great customer support

*2024-07-26, version 1.0.220*

I’m very impressed by this user-friendly app and the support team. The app has lots of details about how to access and leave the parkades, and respond quickly and solve any issues. Highly recommend!

### 5/5 — Surprisingly easy to use

*2024-07-02, version 1.0.217*

I was thoroughly impressed by the user friendly app and how responsive it is to scanning and it opening the doors/gates promptly. I needed to contact support and they were also very quick to respond and went above and beyond for me.

### 5/5 — First time

*2024-05-14, version 1.0.213*

ParkChamp was great for my first experience. I liked the instructions provided and reviews which helped me decide on which Parkade to pick. Would use again.

### 5/5 — really great customer service and so easy to use

*2024-04-11, version 1.0.211*

really great customer service and so easy to use

### 5/5 — Best parking app out there

*2024-02-22, version 1.0.204*

Great app makes parking easy! Any issues I’ve had there team is very helpful and quick to respond. Would recommend!

### 5/5 — Excellent app and service

*2024-02-08, version 1.0.202*

The app, notifications and account management from ParkChamp is consistently excellent. That a human - and a kind human - is available to assist if something goes wrong (rarely) is amazing for any service app, but even more so for a parking management service, especially given the service level for other companies in Calgary.

### 5/5 — Great all round

*2024-01-18, version 1.0.201*

Super app and wonderful support.

### 5/5 — Great app

*2023-12-17, version 1.0.198*

Easy to use

### 5/5 — Great Service

*2023-05-09, version 1.0.183*

ParkChamp is really easy to use and their customer service is always quick and super helpful.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage App

*2026-07-10, version 1.0.284*

Garbage app - they will charge your credit card for parking sessions you didn’t actually use, be careful and monitor your credit card

### 1/5 — The worst parking app out there, too much scanning and code entering .

*2026-06-17, version 1.0.283*

Avoid these lots whenever possible

### 1/5 — Frustrating user experience

*2025-11-26, version 1.0.267*

ParkChamp is frustrating to use on iPhone. The app regularly freezes, lags, and often needs a full restart. It feels under tested, with recurring Ul and performance bugs that others are experiencing too. Until stability and speed improve, it's not quite fit for purpose. Hopefully this review can lead to some additional performance evaluations. Additionally it feels like there is core functionality missing from the application such as opening parkade doors with a hands-free or text/call-to-app option. This intentional design element requires users to use their phone while driving

### 1/5 — Crashing app

*2025-04-30, version 1.0.245*

App constantly crashing. Wont stay open for more than a few seconds.

### 1/5 — The one-time code doesn’t work

*2024-09-05*

I enter the received code and it says incorrect. Tried this multiple times already.

**Developer response:** Hi Steven.Leung, thank you for letting us know you're having issues verifying your phone number.  Please reach out to our team at support@parkchamp.ca or call our support line for assistance, we are standing by to help.

### 1/5 — Horrible/fraud  app

*2024-08-02, version 1.0.222*

This parking app duplicate charge me 3 times for the same car during same time. The customer service only has authorization to refund one time and it’s partially refund. This app does not work ! Randomly charge clients! Duplicate charges. 

Update :after 1 week, the app keep charge me again after couple days which I am not even in Calgary anymore.  This APP has serious money fraud issues! And this APP is not able to track parking sessions and keep charging duplicate fees without client  authorization. This is crazy.

### 1/5 — Awful

*2024-05-14, version 1.0.213*

App is useless.

Waste of time!!!

### 1/5 — Constantly Crashing

*2022-11-17, version 1.0.169*

Most unreliable app I have used. Crashes. Won’t even open most of the time. Useless.

### 1/5 — Someone will take your spot

*2022-09-13, version 1.0.163*

App doesn’t consider if the parking spot fits a large vehicle or not, so when people get assigned a small spot and they decide they don’t want to park there, they don’t do the right thing and  request a new spot, they just take someone else’s spot. This happened to me today. Result? I am forced to change spots because someone is in my spot and I get forced to park in the worst parking spot no one else wants. 

They won’t tow the squatters. 

So much for reserving a spot and being proactive.

### 1/5 — Phone number verification does not work

*2022-03-05, version 1.0.140*

Unable to sign in or sign up. Get a message that phone number is invalid even when it is not. Support page in app is also broken.

## Most praised reviews (10 highest-rated)

### 5/5 — Very Good Service

*2026-04-30, version 1.0.282*

I’ve been consistently very pleased with both the reliability and ease of operating the app, together with great responsiveness from customer service whenever there has been any issue

### 5/5 — Easy to Use

*2025-10-29, version 1.0.265*

I like this app. Was apprehensive at first but have been using it for some time and figured out the nuances.

Would love to be able to save favourites. I park at two places and pre book, but have to search every time. Last searches are saved but it would be nice to have favourites. 

Also, the scanning of signed could be simplified. The building I park in doesn’t require scanning until you get to the arms underground. The app prompts me to scan to open the doors - I’m already inside and just scan the code on the arms and it works anyway. Same with leaving - asks me if I’m in the elevator or leaving the arms or whatever, and it doesn’t matter where so I just scan and things open… No need for confusing dialogue and pictures.

Minor tweaks but I do love the app but I’m a 6am to 6pm parker and haven’t tried it mid-day.

### 5/5 — Billing

*2025-10-01, version 1.0.262*

I had an issue with double billing on Monday of this week and it was resolved right away. I had responses from Marion and Stephanie that were timely, very helpful and professional. I would definitely recommend using this parkade to colleagues and clients. Thanks for the great service! Josh

### 5/5 — Great app

*2025-05-02, version 1.0.245*

Easy to use, very user friendly, never had any issues.

### 5/5 — Great app

*2025-02-13, version 1.0.241*

I find the app really easy to use. A couple minor issues but send in a text through the app and it was resolved within minutes. Highly recommend.

### 5/5 — Response to question

*2025-01-28, version 1.0.240*

Thanks for the quick response and for explaining why I wasn’t able to pre-book a stall when there appeared to be space.

### 5/5 — Great customer service

*2024-11-13, version 1.0.233*

Had to call for an issue, the customer service rep was quick to help and was delightful to talk to.

### 5/5 — Awesome app & customer service

*2024-09-03, version 1.0.222*

Love the cheaper parking solutions and the customer service is quick and always helpful!

### 5/5 — Best parking ever !

*2024-08-08, version 1.0.222*

Living in Calgary means through the roof parking rates so I rarely got to go out to downtown and stampede for entertainment. After I discovered this app I can park downtown instead of taking transit to work everyday for the same price! Thank you ParkChamp :)

### 5/5 — Great app

*2024-08-08, version 1.0.222*

So easy to use and love the secure parkades, grateful for security cameras everywhere

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*