# ParkFerndale — user reviews > 43 indexed App Store user reviews of ParkFerndale by City of Ferndale, Michigan, rated 4.40/5 from 409 ratings. - Source: https://appshunter.io/ios/app/parkferndale/id1384685917/reviews - App overview in markdown: https://appshunter.io/ios/app/parkferndale/id1384685917.md - Rating breakdown: 5★ 333 · 4★ 14 · 3★ 6 · 2★ 6 · 1★ 47 ## What do users think of ParkFerndale? Overall sentiment: negative **Pros** - 👍 Simple and intuitive user interface - 🚀 Quick setup process (under 5 minutes) - 📱 Convenient remote parking management - ⭐ Easy to use once configured - 💳 No need to visit parking kiosks **Cons** - 🐛 Frequent location services errors - 🐛 App crashes and freezes regularly - 🐛 Network errors during transactions - 🔒 Requires storing credit card information - ❌ Missing Apple Pay support - ❌ No PayPal payment option - ❌ Mandatory location services requirement - 💰 Unexpected convenience fees - ⚠️ Charges for failed transaction attempts - 📱 Poor iPhone X screen compatibility - 🔄 Inconsistent PIN creation validation - 🔐 Security concerns about data theft - ❌ No ability to refund unused parking time - ❌ Cannot add vehicles to account - 🔄 Forgets login information frequently **Commonly reported bugs** - Location services not available error despite permissions granted - Input fields non-functional or partially working - Network errors during PIN creation and confirmation - App fails to extend parking time - Charges multiple times for single transaction attempts - Credit card validation failures - App freezes when paying citations - PIN confirmation mismatch validation error - Session start failures - Inconsistent processing fee calculations - Login session loss after multiple uses **Most requested features** - Apple Pay integration - PayPal payment option - Manual parking spot entry without location services - Ability to cancel/refund unused parking time - Vehicle management feature - Universal parking app across cities - Support for multiple payment cards - Improved iPhone X screen optimization - ParkMobile integration or compatibility ## Newest reviews (17 of 43) ### 3/5 — Help *2025-06-09* Getting an error message: “Location is not currently available.” ### 2/5 — Can’t cancel parking? *2024-06-14* If I pay for 2 hours but am done in :45 minutes, you should be able to just pay for the actual time you use. Apple Pay should be an option on an Apple app. Otherwise gets the job done. But this is Michigan people, if you build an app build it right. Go the extra mile. Take pride in your work. Don’t fall short of the finish line just steps before the marathon is over - less your town watch the Teslas of the world drive into your proverbial sunset. ### 1/5 — MFA rendered the app nonfunctional *2023-01-14* Like the title says. App unable to handle MFA or the PINs. Doesn’t matter what network it’s on, it says “network error.” Resetting PIN doesn’t work because of the “network error.” After three network errors in a row on my phone (ATT) and three network errors in a row on my partners phone (Verizon) we have concluded the app is slow and awful and does not work. Get it together. Please. Thanks ### 1/5 — Ticket *2022-11-27, version 1.0.2* I’ve tried to use it twice and it does not work. Needs an update. ### 1/5 — not cool man. *2022-11-16* Tried using both the app AND the website to pay for parking. Here’s a ✨shocker✨. Neither of the payments went through. And my card info was stolen from the website that was listed on the parking post. So thank you for the terrible night. I will now be parking in a traditional parking garage next time I am in there area. ### 1/5 — Location Not Currently Available *2022-11-11* Half the time I try to pay for parking it says “location no currently available.” Why do you need location services if I’m punching in my spot number anyways? Fix your app! ### 1/5 — Can’t find location so I can’t start a session *2022-11-11, version 1.0.2* Checked my privacy settings for the app and still won’t let me start a new session so I can pay for parking. ### 1/5 — Terrible *2022-05-28, version 1.0.2* Forgets my information and login every 5 or so times I use it and refuses to let me sign back in. ### 1/5 — Park Ferndale *2021-11-11, version 1.0.2* I can not get this App to work. I have deleted & downloaded 3 times & each time I get ready to put in my Space # I get an “Network Error Message”. ### 1/5 — Won’t let me make a pin *2020-04-27, version 1.0.2* When I go to confirm pin, it won’t confirm that it’s the same PIN number I typed in on the first screen. ### 1/5 — Doesn’t work *2020-03-15, version 1.0.2* Won’t let me create a PIN number. ### 1/5 — App is a piece *2020-03-14, version 1.0.2* Complete piece. Does not work in any sense of the word. ### 1/5 — Can’t create pin *2020-03-13* Trying to park so I can dispute a charge with my bank and the app won’t let me create a pin, saying that when i conform the pin it does not match. several pins were tried (1234,1111,2222 etc) and it keeps denying me to make an account. ### 1/5 — All *2019-12-18, version 1.0.1* All credit cards come back invalid. ### 1/5 — Where’s ParkMobile, Apple Pay? And my time back? *2019-11-02, version 1.0.1* New app for every city? No thanks. Don’t support Apple Pay? Are you selling my credit card info? Took 10 minutes out of my day to get this crap setup. ### 1/5 — Can’t pay for parking when he app wot work *2019-10-24, version 1.0.1* Unlike park Detroit, this app is flat out broken. Would love to it the city for some parking and spend time in Ferndale, but they won’t take our money. ### 1/5 — Cities that use this app fail. *2019-09-26* There should be one universal app...Park Mobile! Any city that uses this system is doing a disservice for their businesses. Who wants multiple parking apps? Especially one that fails. The one local near me, Ferndale MI has had several outages since they left park mobile. Now when I go out I will choose cities that respect their residents, visitors, and businesses and use a parking app that is widely recognized and actually works. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t add a car *2026-03-05, version 9.6.3* If I can’t add a car I can’t pay for parking without returning to a kiosk? Dumb ### 1/5 — Doesn’t work *2025-06-04, version 1.0.2* App isn’t functional. Half the boxes to put your info into don’t work. Some of them do, not all. That’s how I know it’s an issue to do with the insufficient code that causes glitches every time you even think about opening the app. ### 1/5 — Horrible experience *2024-12-26, version 1.0.2* Horrible experience ### 1/5 — Doesn’t work *2024-11-30* After you go through the process of getting a pin via text, putting in an account pin, AND allowing location services, the app just says location services not available. Clearly they need to do some sort of update. Why do I need to go through all of this for the equivalent of putting a quarter in a meter? They are probably tracking and selling location data and worried more about that than fulfilling the app’s primary purpose. If I could give less than 1 star, I would. ### 1/5 — Buggy, refused to let me add more time *2024-03-30* This app worked great when starting my parking session, but when trying to extend my time the app would sit and spin and would not load an extension of time. I tried several times and it refused to load, despite me having signal and all my other apps working. I eventually gave up. After checking my bank account, the app charged me for every attempt despite not extending my time. It did refund them, but it’s still irritating. It’s also worrying that it charged the total cost of the session including what I had already paid, not just the cost of the extension. ### 1/5 — Garbage *2023-12-15* Doesn’t support Apple Pay or paying with on device card. Instead insists on storing your credit card information so it can be stolen later. ### 1/5 — Location services required to park *2023-11-25* First, there should be an option if you just want to manually enter the space number. Second, when I was FORCED to share my location, the app would then not acknowledge that I had turned on location services. ### 1/5 — LET ME USE QUARTERS YOU EVIL TECHNOCRATIC FREAKS *2023-09-15, version 1.0.2* god ### 1/5 — I won’t be stopping in Ferndale *2023-06-12, version 1.0.2* Give me a brake. Why no meters, no parkmoble and no PayPal etc. Wanted to go checkout a music/record store. Kept on driving. Who needs a parking app for every city. ### 1/5 — Never works *2023-05-04, version 1.0.2* Every single time I try to use this app I receive an error message. It doesn’t matter what time or day. Very frustrating!! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2019-09-25, version 1.0.1* Just works. ### 5/5 — Easy breezy *2019-08-09* Never use the kiosk again. Setup is less than 5 minutes, then you’re golden. ### 5/5 — Great parking app *2019-07-27* Downloaded at the parking spot and very easy to use the first time. Added my cc and since I was early, added a new session from the restaurant when my wife pulled in and told me her spot number, never had to leave the table. Well worth getting ### 5/5 — Convenience ❤️ *2019-05-11* Hate the paying part, love the part where I don’t have to run to the meter. ### 5/5 — Great App! *2019-04-11, version 1.0.1* Very convenient to use. I love it! ### 5/5 — Great App! *2019-03-22, version 1.0.1* Easy to use! Bravo. I wish all cities used this app. ### 5/5 — Easiest Parking App *2019-01-25* Super easy to use! All you need is your space number. ### 5/5 — Great app *2019-01-08* This is a easy app for parking. Once you get it set up, which is a snap! It’s a piece a cake to pay for your parking. ### 5/5 — Park Ferndale app *2018-11-08* In my opinion, this is a MUCH better app than ParkMobile. It’s very simply and logically laid out. I wish it were available in Royal Oak and Ann Arbor. ### 4/5 — Needs convienence *2020-01-04* Please enable Apple Pay. A have several cards that I use on different days and entering card info is annoying af --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*