# ParkHouston — user reviews

> 55 indexed App Store user reviews of ParkHouston by Parkmobile USA, Inc., rated 4.80/5 from 7,793 ratings.

- Source: https://appshunter.io/ios/app/parkhouston/id1216341009/reviews
- App overview in markdown: https://appshunter.io/ios/app/parkhouston/id1216341009.md
- Rating breakdown: 5★ 6,995 · 4★ 409 · 3★ 149 · 2★ 49 · 1★ 191

## What do users think of ParkHouston?

Overall sentiment: negative

**Pros**

- 👍 Convenient and easy to use
- 🚀 Quick and simple payment process
- 💡 Helpful features like 'Find my car'

**Cons**

- 🐛 Frequent log-outs and login issues
- 🐛 Unreliable app functionality
- 🐛 Inaccurate location detection
- 🐛 Crashes and performance issues

**Commonly reported bugs**

- App not recognizing valid payment details
- Incorrect parking zone information
- Persistent app notifications even after parking session ends

**Most requested features**

- Ability to extend parking time remotely
- Display of parking rates and time limits
- Support for different vehicle types (e.g., motorcycles)

## Newest reviews (15 of 55)

### 2/5 — RUINED by Apr ‘26 Update

*2026-04-27*

The recent update has ruined a formerly great app. Now users must work through layers of menu selections to reach what used to be easily reached from the main screen. Map looks like a cartoon. History receipts don’t even have the company name - no longer have a professional look. Disappointing.

### 3/5 — Stop updating so frequently

*2025-12-21*

Stop updating so frequently because every time is a new hassle before you can park.

### 3/5 — Works but annoying

*2024-12-11*

If you have the park zone number, great, search feature is bad. Great at notifying you, but when you are done the app won’t go away! Even closing it and sometimes after restarting device it is still docked on your Dynamic Island. Please fix these bugs

### 4/5 — Houston Parking

*2023-11-16*

App has been working well for me but lately there have been some issues.  I have been unable to use.  It has lost all my information and will not accept data.  I’m having to use the meters instead of app and isn’t as convenient.

### 1/5 — Keeps logging me out

*2023-10-15, version 23.11.0*

What's the point of having an app if it can't remember you. I might as well just log into the website each time. Crap programmers

### 1/5 — Awful

*2023-02-11, version 9.19.1*

This is quite possibly the worst app ever created. It is so difficult to use. I was standing in a parking lot in Memorial Park houston and it shows me options to park in Atlanta. It is slow and clunky and needs to be permanently deleted. Great job Houston!

### 1/5 — Stalker

*2023-01-28, version 9.19.1*

I has my app set to share while using.  Miles away from the location I was at and time expired and the app was still tracking me.  Invasion of privacy.  Deleted app.

### 1/5 — Bad app bad city planning.

*2021-11-01, version 9.8*

Why have meters that just eat your money…. I paid for parking and it took my money and gave me no credit so I’ll be leaving a 1 star review on all devices because I have to download this stupid app after I alredy paid

### 1/5 — Unable to add payment details

*2021-10-02, version 9.8*

Unable to add payment details to my account how to complete transaction on my wife’s android phone

### 1/5 — App keeps crashing

*2021-09-19, version 9.8*

Annoying

### 1/5 — Awful…

*2021-08-21, version 9.8*

Had to leave the astros game 2 innings early just because it only allowed no more than 3 hour parking. RIP OFF

### 1/5 — Very bad app

*2021-06-30*

It takes a while for us to pay, it log off by itself and takes a while to login, don’t recognize your email or password, can’t let you pay!!

### 3/5 — Visitor

*2021-06-18, version 9.8*

I am looking for a way to extend my time from location but can not find!

### 1/5 — Scam

*2021-05-28, version 9.8*

I paid for parking and still got a ticket. I tried to get a refund and they refused.  If you can’t run an app with some common sense, get out of the business.

### 1/5 — Makes you go in circles

*2021-05-22, version 9.8*

Even the review comes in blank letters

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t path through the registration

*2026-08-22, version 26.32.0*

The application does’t work. Has a bag and doesn’t allow me to enter

### 1/5 — VERY BAD APP. DOESN’T WORK

*2026-05-17, version 26.18.0*

Never opens, zone’s never work. Emails never send a d when they do send, the code doesnt work.

### 1/5 — Horrible app

*2025-12-30, version 25.22.0*

Doesn’t work well to add time, since I was trying to add time I missed a lot of my event as I was worried the app wouldn’t update and I would get parking ticket or worse towed. Customer service is a joke! Find other parking solutions

### 1/5 — Does not work anymore

*2025-12-13, version 25.22.0*

Subscription disappeared as well as saved vehicles, re-adding vehicles not possible “uh oh” error, no support, only ai chat suggesting to re-add the vehicle🙄

### 1/5 — The Houston resident discount is a LIE !!!

*2025-10-04*

I have submitted the required information twice now in the past month.  Not sure if it is complete incompetence or they just refuse to honor the transaction fee discount but to date, I have not had the transaction fee discount added to my account. 

They have replied to my submission multiple times, but the discount has yet to be properly applied and I’ve used the app 3 times during the past month and still paying the normal amount they charge. 

Without the discount, this app is completely useless. You can use the ParkMobile app everywhere and you get the same price. 

What’s the f’ing point if you don’t honor what you’re supposed to for residents???

### 1/5 — Not user friendly

*2025-07-21*

Hard to confirm via app where you were prev parked; even worse is inability to easily extend if you switch from mobile data to wifi- app is easily confused by something as simple as that.

### 1/5 — Unreliable

*2025-03-20, version 24.14.0*

With login changes in Feb 2024. Almost impossible to login. Neither email, nor text message not being issued reliably to complete login.

### 1/5 — Worst app I’ve ever used

*2025-03-01*

Constantly logging me out, and the email link never shows up for me to log in. It won’t let me use my password to log in. I’m better off using the physical meter rather than use this garbage.

### 1/5 — Someone inside steals cc info.

*2024-08-16, version 24.14.0*

Just received my business cc and they are the first and only company I used it on 8/14/24 in the morning. Later on in the evening someone tried to get HEB gas with my info later that evening. Had to cancel my new card.

### 1/5 — Passwordless login not working

*2024-04-01, version 24.10.0*

I click on the email link and it goes to the parkmobile website - can never get the ParkHouston app to sign in.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy as apple pie

*2025-03-01*

Works great. Used it many times. If you integrate it with your Apple login, there seems to be no problems.

### 5/5 — Fantastic Parking App

*2023-02-21*

This is so easy to use!   It gives you updates about your time and let’s you add time if needed.   The “find my car” is a great feature I haven’t seen.   Completely worth it to use!!!

**Developer response:** Awesome! Glad you are enjoying the app

### 5/5 — Live Activities!

*2022-11-15*

This app just got better with Live Activities on iOS 16.1!! Ahh it so cool seeing the timer on my Lock Screen and on the dynamic island. Great job to development team!

### 5/5 — Convenience

*2021-07-06*

This app makes it very easy and convenient to park downtown/midtown. It’s raining now, so versus having to go fumble with the parking meter in the rain, I simply parked and paid through the app on my way inside the building. Genius idea!

### 5/5 — Convenient!

*2021-06-18*

I’m not a native Houstonian, so I was looking for the meters in the metered parking downtown. No meters. Finally stopped, checked out the parking app, uploaded some funds to pay for parking, and that was it! There was ample parking spaces near the tax office and, from what I observed by taking a little walk, there was available space on most streets. Perfectly convenient and efficient.

### 5/5 — EASY TO USE

*2021-05-18*

Quick, simple, and painless! 
Just signup with the usual details, add your plate number and pay with Apple Pay. Thoroughly impressed by how easy it was to pay

### 5/5 — Need to know how to turn off the time as I am leaving

*2021-01-29*

How do I stop the time I’m ready to leave

### 5/5 — Good idea

*2021-01-04, version 9.8*

Convenient and smart

### 5/5 — Park Houston

*2020-12-21, version 9.8*

Amazing app!!

### 5/5 — A1

*2020-12-03, version 9.8*

Best app ever I love it

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
