# Parkin — user reviews

> 105 indexed App Store user reviews of Parkin by Parkin PJSC, rated 2.70/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/parkin/id6657993734/reviews
- App overview in markdown: https://appshunter.io/ios/app/parkin/id6657993734.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 4 · 1★ 15

## What do users think of Parkin?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 🚀 Seamless parking experience
- 💡 Convenient features like advance booking
- 🚀 Quick and reliable parking solutions

**Cons**

- 🐛 App performance issues
- 🐛 Payment and subscription problems
- 🐛 Inaccurate parking information
- 🔒 Lack of transparency and poor dispute resolution

**Commonly reported bugs**

- App crashes and freezes
- Delayed or missing parking updates
- Incorrect parking fees and fines
- Subscription and payment glitches

**Most requested features**

- Allow non-UAE phone numbers for registration
- Improve default payment method handling
- Provide better transaction records and history
- Enhance dispute and complaint management

## Newest reviews (18 of 105)

### 3/5 — Not Working Properly

*2026-07-22*

There are always some issue with application

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 2/5 — Car details cannot be saved

*2026-06-08*

The app does not save car plate detail forcing me to re-enter them EVERY. SINGLE. TIME. This is such a simple yet necessary feature that is not fixed for at least half a year already. I don’t know that this company is doing all that time, but I’m not happy I have to pay for such terrible service.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 3/5 — Having issues in saving car details and detection in zone

*2026-04-27*

In first one month everything was good since 3/4 months facing this issue some of cars details it’s not saving and some where zone is not getting detected sometimes it’s showing only pay option as a Apple Pay

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 2/5 — Issue

*2026-03-18*

Don’t enable hourly auto-renewal; it renews my car for 4 days, 18 hours 👎🏼(I choose hourly not daily)

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Notifications & Payment issues

*2026-03-10, version 1.5.8*

I never get notified when my parking is expiring or expired.. I’ve checked setting for this issue.. and sometimes I make a payment and it doesn’t go through but it’s taken the money.. then I get a fine because I don’t know it’s not gone through

### 1/5 — Delay in parking

*2026-02-18*

Many times I’m not able to put parking because the app is not proceeding the payment properly. The app crashes or fails without even rendering the payment options

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Overpriced

*2026-02-14*

Parking is so overpriced here in dubai 
Country  should really reduce the fees to have your car stationary on this country’s roads 

Owning a. Car is become a curse more than a blessing 

Worst part is even if you pay for a parking for many hours and when the deadline expires and you were even late by two minutes, you get fined by the silly cars that drive past you with the cameras
Frustrating system honestly, they have a lot to learn from foreign western countries

It’s almost impossible to speak to an agent on the phone or the app. I tried to submit a permit for my brother who is a POD temporarily that also got rejected 

like nothing about this app is worth appreciating all their services don’t work properly except when it comes to taking your money, that part works just fine.

**Developer response:** Thank you for your feedback and contact details. Our team will review your comments and reach out soon to assist you. If you have any further questions, feel free to contact us at ask@parkin.ae. We’re here to help! 🚗💙

### 1/5 — Bad

*2026-02-12, version 1.5.2*

Please fix your App it could be better.

### 1/5 — Subscription

*2026-02-06*

I paid the subscription. The subscription card isn't showing up in my profile after many email follow ups, there's no action.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Thieves

*2026-01-12*

A bunch of thieves trying to get money outta you for a simple daily need! Go make money somewhere else!

### 1/5 — Very bad

*2026-01-08*

Only money minded harrasint car owners

**Developer response:** Thank you for your feedback and contact details. Our team will review your comments and reach out soon to assist you. If you have any further questions, feel free to contact us at ask@parkin.ae. We’re here to help! 🚗💙

### 1/5 — Surprisingly annoying

*2026-01-05, version 1.4.6*

App is very slow, Apple pay is not working even though it shows as a payment option, it charged me without a ticket and this happened to my friend as well which is unbelievable.

### 1/5 — Unable to detect parking zone

*2025-12-05*

Last two days unable to find the parking zones !. Previous history also not available. Very poor

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Update App Required

*2025-12-03*

The app is buggy, sometimes my payment fails. The worst part is it has a mandatory update required when you are trying to pay for parking sometimes.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Very inhumane App and People who own it

*2025-11-19*

They don’t care if you have even seen the parking zone to pay the parking. I get fine even while parking the vehicle, better pay in advance even before reaching the destination, as they get paid from your fines

**Developer response:** Thank you for your feedback and contact details. Our team will review your comments and reach out soon to assist you. If you have any further questions, feel free to contact us at ask@parkin.ae. We’re here to help! 🚗💙

### 1/5 — Unethical bunch

*2025-11-17*

They are horrible company. They will stand right behind you and give you a fine knowing that its physically impossible to put parking before you park the car. Even when you waiting for another car to go out. - outright scammers. Its a shame that RTS made it private.

**Developer response:** Thank you for your feedback and contact details. Our team will review your comments and reach out soon to assist you. If you have any further questions, feel free to contact us at ask@parkin.ae. We’re here to help! 🚗💙

### 1/5 — Pathetic

*2025-11-02*

We had hard time installing and finishing simple parking process.
Bad experience totally.

Make it easy for every user.

2 hours of non-peak 
I paid 4 first, 
payment debited. But, Not updated in app. 
Paid 4 again. Then worked. Shameful. Our most precious time, anxiety and the disappointment that time beyond . It’s classically terrible.

Where’s your integrity?

You may be the “big public company”, mostly you never care. But as a representative of common people, I should speak at your face.

Just another Tuesday for you. 
Make some changes, for users; everyone ready to pay. Make it simplest.
Wishes

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Don't download app ❌❌❌

*2025-10-24, version 1.3.8*

Very worst performance. They are improving technology for put fines but not developing or fix the issues with the app. I paid for ticket a d amount was deducted from account but the ticket not showing..  Keep loading more that 20 to 30 mins.

## Most critical reviews (10 lowest-rated)

### 1/5 — البرنامج بحاجة إلى إعادة برمجته

*2026-08-08*

البرنامج باختصار بلا فائدة

**Developer response:** نشكرك على ملاحظاتك، ونحن نأسف لسماع أنك واجهت مشكلة مع تطبيق باركن. نحن ملتزمون بتحسين خدماتنا بشكل مستمر ومستعدون لمساعدتك في حل أي مشكلة. يرجى التواصل معنا عبر البريد الإلكتروني ask@parkin.ae  مع تفاصيل تجربتك، وسنبذل جهدنا لتقديم الدعم لك في أقرب وقت ممكن. رأيك ووقتك مهمان للغاية بالنسبة لنا. 🚗 💙

### 1/5 — No Payment Confirmation, led Me AED 150 Fine

*2026-07-31*

The monthly subscription process in this app is extremely frustrating and unreliable.

When I completed the payment, the app immediately returned to the payment page. The payment option disappeared, and I had to wait around 30 minutes without any confirmation. There was no message to tell me whether the payment was successful, failed, or still processing.

I tried multiple times, refreshed the app repeatedly, and kept checking my email, but there was no notification or update at all. The next morning, I received a parking fine of AED 150 because I couldn’t confirm whether my subscription had been activated.

An app that handles parking payments should provide instant payment confirmation and clear status updates. If there are technical issues, users should be informed immediately instead of being left guessing. This experience cost me both time and money.

Please fix the payment flow and notification system before more customers receive unnecessary fines due to app issues.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Worst app

*2026-07-29*

They deduct your money but often fail to issue a parking ticket. When you call their customer service, they refuse to take responsibility, neither resolving the issue nor processing a refund. This has happened to me more than 4-5 times. 

Top make matters worse, their customer service representatives are extremely rude,  unhelpful and unwilling to understand the customer’s concerns. They simply insist that there is no issue on their end and tell you to contact your bank for a refund instead of taking any accountability. 

This is one of the worst apps i have ever used, backed by some of the poorest customer service i have experienced. The complete lack of accountability, combined with rude and unprofessional representatives, makes the entire experience incredibly frustrating.

**Developer response:** Thank you for your feedback. Please share your contact details. Our team will review your comments and reach out to assist you as soon as possible.
If you have any further questions or would like to provide more details about your issue or complaint, please contact our team at ask@parkin.ae. We're here to help! 🚗💙

### 1/5 — Impossible to get OTP for autopay

*2026-07-07*

I am requesting OTP for autopay option. My OTP SIM card is inserted in another phone and whatever the numbers I get as OTP is not matching with system’s check.
Applause for genius coders.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — How is this a live app?

*2026-06-19*

Possibly the worst app I have ever used. Unintuitive, non response, technical errors. Shocking that this has made it onto the live App Store.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Worst app experience you’ll ever use

*2026-06-08*

Used ALOT of apps built ALOT of apps never left a review about any app, this is the worst app you’ll ever use

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — The software that increased my fine

*2026-06-01*

The status is out of sync; after being charged, there's no order, making it impossible to determine success. This happens frequently, and I've been repeatedly bothered by it, already incurring fines of several hundred dirhams.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Extreme bugs and Overcharging

*2026-05-22*

Dear All,

If you’re using iPhone and apple do not use this app. I specifically request all to not use the subscription request through the app. I wanted a 1 month subscription they charged me 3 months money. When I raised complaint they asked for proof. I dint have. Next time kept taking screenshots at all steps the same bug again lost money. Raised complaint again. Happened in an interval of 3 months. No checking. Even the payment receipt says 1 month subscription, but charged for 3 months. Very sad such a big institution not understanding issues. Customer care said they never faced any issues before. SO PLEASE BE AWARE.

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — bad UI

*2026-05-11*

developers please make sure at least that the UI is properly visible. the ad banner is blocking the parking selection options at the bottom. really ridiculous

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

### 1/5 — Frustrating

*2026-04-17*

Keep adding my car details every time. It fails to save car details 

Notifications block the screen and can’t be controlled or altered

**Developer response:** Thank you for your feedback. We’re sorry for the issue you faced with the Parkin app. Our team is committed to improving and assisting you. Please email us at ask@parkin.ae with details, and we’ll do our best to resolve it quickly. Your time and opinion are valuable to us. 🚗💙

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use

*2026-07-09*

App is looking good and UI is impressive ! And works without any stutter.

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — Very helpful staff I wanted to rate more then 5 star

*2025-11-04*

Thanks Mach appreciated

**Developer response:** Thank you for your feedback and contact details. Our team will review your comments and reach out soon to assist you. If you have any further questions, feel free to contact us at ask@parkin.ae. We’re here to help! 🚗💙

### 5/5 — Good app

*2025-10-23*

Very easy to use

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — Thanks

*2025-10-23*

Thanks Parkin

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — Great user-friendly app

*2025-10-21*

Great app with a user friendly interface, making payment transactions easier!

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — Seamless experience

*2025-10-21, version 1.3.7*

Friendly user

### 5/5 — Very good app

*2025-10-21*

Used for parking lot subscriptions

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — The Best Parking App in Dubai Smart and Smooth

*2025-10-21*

The Parkin App has completely transformed the parking experience! The new update is outstanding especially the Schedule Ticket feature, which lets me plan parking in advance and avoid fines. No other app offers this level of convenience and control. The interface is clean, payments are seamless, and the live ticket management makes daily parking effortless. Truly a next generation smart parking app well done, Parkin team! 👍

**Developer response:** Thank you! We're delighted to hear you're having a great experience with the Parkin app. Your feedback helps us improve and continue providing the best service possible. If you have any suggestions or questions, feel free to contact us at ask@parkin.ae. We appreciate your support and look forward to serving you! 🚗💙

### 5/5 — Best App for Parking

*2025-10-21, version 1.3.7*

Exceptional app! Incredibly convenient and easy to use.

### 5/5 — Gitex

*2025-10-17, version 1.3.7*

High technologied parking system

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
