# PARK'nPAY — NSW Government Initiative

> Mobile app for finding and paying for parking in NSW. (iPhone/iPad app by Department of Customer Service.)

- Source: https://appshunter.io/ios/app/parknpay/id1453474761 (this page in markdown: same URL + `.md`)
- Developer: [Department of Customer Service](https://appshunter.io/developer/1047394004)
- Category: Utilities, Travel
- Price: Free
- Rating: 4.70/5 from 142 App Store ratings · 130 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 81 MB
- Languages: American English
- Released: 2019-10-15
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/parknpay/id1453474761/reviews.md

## What is PARK'nPAY?

No meters, no tickets - find and pay for parking with the Park’nPay app.

Pay now or later: You can now choose to pay at the end of your session and only pay for what you use. Just park your car, start the session on the app and end it when you leave. 

You can still choose to pay upfront and top up from the app if you need more time.

Ticketless: No need to go to the meter or display a ticket as parking rangers will be able to see that your parking is paid for.

Accepted payment methods: Apple Pay, G Pay, MasterCard, Visa and AMEX

Create an account to save time: You can save your vehicle and payment details in the app for added convenience. 

Artarmon, Avalon Beach, Balmain, Bayview, Bents Basin National Park, Blue Mountains National Park, Bouddi National Park, Brisbane Water National Park, Broken Head National Park, Budderoo National Park, Burragorang National Park, Burwood, Cape Byron National Park, Cattai National Park, Chatswood, Church Point, Collaroy, Enmore, Garigal National Park, Georges River National Park, Gosford, Hunters Hill, Kamay Botany Bay National Park, Killara, Kosciuszko National Park, Ku-ring-gai Chase National Park, Lane Cove National Park, Leichhardt, Liverpool, Macquarie Park, Manly, Mona Vale, Morton National Park, Mosman, Munmorah National Park, Murramarang National Park, Myall Lakes National Park, Narrabeen, Nelson Bay, Newport, Newtown, Palm Beach, Pittwater, Port Stephens, Royal National Park, Rozelle, St Leonards, Strathfield, Sydney Harbour National Park, Terrigal, The Rocks, Whale Beach, Ashfield Park&Ride, Bella Vista Park&Ride, Brookvale Park&Ride, Cherrybrook Park&Ride, Dee Why Park&Ride, Edmondson Park Park&Ride, Gordon Park&Ride, Gosford Park&Ride, Granville Park&Ride, Hills Showground Park&Ride, Kellyville Park&Ride, Kiama Park&Ride, Kogarah Park&Ride, Leppington Park&Ride, Manly Vale Park&Ride, Mona Vale Park&Ride, Narrabeen Park&Ride, Revesby Park&Ride, Seven Hills Park&Ride, St Marys Park&Ride, Sutherland Park&Ride, Tallawong Park&Ride, Warriewood Park&Ride, West Ryde Park&Ride

Visit our website parknpay.nsw.gov.au for more info.

© 2017-2021 NSW Department of Customer Service

## Key features

- Find parking locations
- Pay for parking sessions
- Pay at end of session
- Ticketless parking
- Save vehicle details
- Multiple payment methods

## What do users think of PARK'nPAY?

Overall sentiment: mixed

**Pros**

- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact
- 🔔 Parking expiration reminders
- 💳 Multiple payment options including Apple Pay
- 📍 Location detection for parking meters
- 🎯 Eliminates need to carry coins
- ⏰ Ability to top up remotely without returning to car

**Cons**

- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing
- 🚫 Unable to end parking sessions
- 🗺️ Difficulty selecting correct parking zone/meter
- ⏳ Slow app performance and loading times
- 🔐 Login and authentication problems
- 📍 Limited geographic coverage
- 💸 Expensive compared to traditional meters
- 🎯 Accidental overpayment due to unclear instructions
- 📵 Doesn't work reliably with poor internet
- 🔄 Inconsistent app behavior and resets

**Commonly reported bugs**

- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing
- Keyboard input fields not appearing
- Map constantly reloads and doesn't display meters
- App logs out unexpectedly
- Loading spinner stuck indefinitely
- Double charging for single parking session
- Session remains active after app crash
- Inconsistent meter location display
- Card details not saving properly
- App doesn't recognize Services NSW login credentials
- Payment taken but session shows unsuccessful
- GPS location detection inaccurate

**Most requested features**

- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection
- Push notifications for parking zone type
- Integration with Apple Maps parked car feature
- Wider geographic coverage and council participation
- Automatic session detection based on GPS
- Improved meter location accuracy and selection
- Better zoom level on map at app launch
- List view option instead of map view
- Warning alerts when leaving parking zone
- Keyboard input field fixes for credit card and vehicle details

## Recent user reviews (10 of 130)

All indexed reviews: https://appshunter.io/ios/app/parknpay/id1453474761/reviews.md

### 1/5 — Stop meter don’t work for 3 hrs

*2026-05-30, version 13.1.0*

Stop meter don’t work for 3 hrs. No help line app kept giving errors

### 5/5 — Easy to use app

*2026-05-24, version 13.1.0*

Very easy to use and only charges for what you need. I just wished more parking was using this scheme, especially national parks

### 1/5 — Worst pay meter ever

*2026-05-17, version 13.1.0*

Difficult to use. Insufficient QR over $20 on a Sunday, not in summer. Total rip off

### 1/5 — Price gouging in an already over taxed city.

*2026-05-16, version 13.1.0*

Please charge me some! The NSW members of parliament who are public servants need to get pay rises !

### 1/5 — Extremely difficult

*2026-05-10, version 13.1.0*

I found the app extremely useless especially for underground parking where the app is not available and when I go up to use another pay station’s QR code, the system automatically thinks I want to park my car there🙄
Absolutely useless for underground and places where internet is not available.

### 1/5 — Scam adds from a government app

*2026-05-04, version 13.1.0*

The app works. But is pushing scam adds. No my machine has not been hacked and not I will not load scam security software. It's scare mongering and has no place on a gov app

### 5/5 — Amazing

*2026-05-04*

Wish all councils had Park’nPay so easy to use and love the option to pay at the end of a session as opposed to trying to guess the length of the stay. Also not having to run out to check the meter is a Godsend

### 2/5 — Improve icons

*2026-04-27, version 13.1.0*

When using the app the icons should match the examples when viewing the app in the App Store. 
The examples in the store show a 2P icon. When using the app the icons state ‘Free’. 
Please improve the user experience by making it more obvious how to click through to pay.

### 1/5 — Typical

*2026-04-26, version 13.1.0*

Awful app, multiple times, I will end a session and it doesn’t work.

### 2/5 — Payment experience buggy

*2026-04-26, version 13.1.0*

I recommend paying in advance. The payment experience for pay as you go was unreliable. There’s a bug that requires several cards to be added before payment is accepted.

## Frequently asked questions about PARK'nPAY

### What does the PARK'nPAY app do?

The PARK'nPAY app allows users to find and pay for parking in various locations across New South Wales. It eliminates the need for physical parking meters and tickets, offering a convenient digital solution for drivers.

### How do I pay for parking with PARK'nPAY?

You can choose to pay for parking at the end of your session, only paying for the time you used, or you can pay upfront and top up if you need more time. The app accepts Apple Pay, G Pay, MasterCard, Visa, and AMEX.

### Is PARK'nPAY free to use?

Yes, the PARK'nPAY app is free to download and use. The only cost incurred is for the parking sessions themselves, which you pay for directly through the app.

### Where can I use PARK'nPAY?

PARK'nPAY is available in numerous locations across New South Wales, including many national parks, specific suburbs, and designated Park&Ride facilities. A comprehensive list of supported locations is available within the app and on its official website.

### What are the benefits of using PARK'nPAY?

Key benefits include the convenience of not needing to find or use a physical parking meter, the ability to pay only for the time you park, and the option to save your vehicle and payment details for quicker future use. Parking rangers can verify your payment digitally.

## Version history (last 5 releases)

### 13.2.0 — 2026-07-04

Bug fixes and performance improvements

### 13.1.0 — 2026-03-05

Bug fixes and performance improvements

### 13.0.1 — 2025-09-29

Bug fixes and performance improvements

### 12.9.0 — 2024-10-10

Bug fixes and performance improvements

### 12.8.1 — 2024-06-13

Bug fixes and performance improvements

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All apps by Department of Customer Service: https://appshunter.io/developer/1047394004

## Related topics

[npaye](https://appshunter.io/ios/topics/npaye) · [easypark australia](https://appshunter.io/ios/topics/easypark-australia)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*