# ParkOmaha — user reviews > 93 indexed App Store user reviews of ParkOmaha by City of Omaha, rated 3.72/5 from 375 ratings. - Source: https://appshunter.io/ios/app/parkomaha/id681562646/reviews - App overview in markdown: https://appshunter.io/ios/app/parkomaha/id681562646.md - Rating breakdown: 5★ 226 · 4★ 25 · 3★ 14 · 2★ 16 · 1★ 86 ## What do users think of ParkOmaha? Overall sentiment: negative **Pros** - 🚀 Convenient and easy to use - 💡 Ability to see time remaining - 👍 Works great most of the time **Cons** - 🐛 App frequently crashes or fails to load - 🔒 Security and data privacy concerns - ⏱️ Limited time options, can't extend time - 🤔 Inconsistent and buggy user experience **Commonly reported bugs** - App crashes when trying to add new vehicles - Unable to enter full license plate or other details - Payment processing issues, double billing - Notifications and timers not working as expected **Most requested features** - Allow extending parking time in the app - Improve app stability and reliability - Provide better guidance on parking zones and codes - Add option to pay for less than an hour ## Newest reviews (20 of 93) ### 2/5 — Missing balance *2026-05-06, version 9.8.0* I have preloaded funds to get discounts. My balance has disappeared 2x and was reinstated once but not recently. Do not preload funds. ### 2/5 — Can’t add new vehicles *2025-12-18, version 9.4.4* No button visible to complete entry of new vehicles ### 2/5 — What happened to the alerts? *2025-08-19, version 9.4.4* Before the latest update we used to receive an alert 10 minutes before our Parks session expired. What happened to those? They were a helpful reminder and now they’re gone!! ### 1/5 — I can’t Apple pay, basic stuff guys! *2024-10-15, version 9.4.2* I can’t Apple pay, basic stuff guys! ### 1/5 — App not allowing confirmation *2024-10-12, version 9.4.2* When trying to add my vehicle I couldn’t fully type in my license plate number and when adding a payment method the zip would only allow four digits.. ### 1/5 — 4 Character License Plate *2024-10-11, version 9.4.2* I really didn’t enjoy getting a ticket for $24 because the app literally disallowed entering a 6-character license plate, capping at 4 characters. Fighting an unexpected ticket - since I foolishly still paid for the spot - was not part of my Omaha itinerary. ### 1/5 — Double Billed plus theft asking for $10 admin fee *2024-06-14, version 9.2.23* So our family stood there maybe 30 to 40 minutes to be told the app is not Apple friendly. We were asked our information probably page ten of a 80 rule notebook of all the Apple users had trouble at the parking garage downtown Omaha Jackson st. Finally the new hour started app started session. Seen the charge posted hard on my account. Two weeks later I get a letter saying I haven’t paid so now I will spend another hour of my life with the proof I was charge from my bank. I feel it should be illegal to also charge a $10 administrative fee. It has to astronomical how much money the city is loosing on double billing all these Apple users who already paid by sending these fraud letters. Next time I will park in a private paid company not the city… life lessons. ### 1/5 — BUGGY *2024-03-02, version 7.0.4* Won’t let me fill in my profile info past 4 characters per line. Won’t take my 5-character license plate, or my name or email. Glitchy when parking as well - won’t take credit card info. App needs a complete overhaul ### 1/5 — Doesn’t work *2024-01-20, version 7.0.4* Wouldn’t accept a full license or credit card details. Can’t perform its most basic function. ### 1/5 — Absurd pricing *2024-01-04, version 7.0.4* Paid $11 to park downtown with no option to get money back if you leave early. ### 1/5 — Extremely inconvenient *2023-10-25, version 7.0.4* Haven’t been downtown in awhile, thought it’d be fun to go with my family. Come to find out you have to download an app??? I downloaded it, gave information, used “Zone code” it would NOT work, tried multiple times with different spots still didn’t work and we just left. How can things get anymore inconvenient and frustrating in Omaha downtown. ### 1/5 — There needs to be an end time button *2023-09-16, version 7.0.4* People should be allowed to end their time and be charged accordingly for only the time in which they used. People pay extra all the time to prevent getting a ticket. The lotted time may be paid for and however the city can double charge another person now for the same hour. For the same spot. Kinda seems criminal. ### 4/5 — Trash. Never works. *2023-08-30, version 7.0.4* Garbage. Never operates correctly and crashes. ### 1/5 — App stopped working with new meter updates *2023-08-18, version 7.0.4* ParkOmaha used to be slow and clunky but it got the job done. Now that the city has added payment boxes everywhere, the ability to manually enter a zone has stopped working even though the signage says it does. The QR codes also do not work so you are forced to use the payment boxes. Then, when your time is running out, you can no longer extend in the app or restart a new session, so you have to leave the restaurant or wherever and go find another payment box. It’s a lot of work for $1-3. Finally, instead of being able to see how much time is remaining in the app, you can get a receipt texted but there is no countdown or notification that your time is about to be up. These changes are badly executed and ridiculously inconvenient. ### 1/5 — Frustrating out of towner *2023-07-27, version 7.0.4* Park Omaha is frustrating. Tried to park at the place we wanted to get breakfast and couldn’t pay. No meter nearby and the app said zone was unavailable when clearly it was. Tried to call to pay and it says enter parking zone followed by #. Then it immediately gives the first number of the zone as you type it in and says not a valid option. Tried calling someone and that individual told us to go park in another zone. That is not convenient nor a solution for someone that has a hard time walking in our group. Very inconvenient and frustrating. Loss of business for the restaurant and city. Will not be staying in Omaha with a car anytime soon if this is how they run the parking here. Can’t pay but wait we will come by to ticket you if you don’t pay…how convenient. ### 1/5 — Payment Troubles *2023-02-17, version 7.0.4* I had this app for a year now, and in the past i never had any trouble with it. however in the last few months when I would go to pay the payment “won’t process” and i have tried it with every card I have. Every time I try to update the CVV code in the payment wallet on the app, even after I click save, it won’t save the information. ### 3/5 — Fix extending please :) *2023-01-31, version 7.0.4* I love this app but please let us extend after 2 hours! ### 1/5 — Fields too short *2022-12-02, version 7.0.4* Many of the fields are limited to 4 characters. This prevents the selection of parking spots that are 6 characters long. ### 1/5 — Broken *2022-11-12, version 7.0.4* Sadly Park Omaha app just didn’t work for me. Also, sadly, this seems common among such apps. Will try again as when they do work they’re great. Please fix! ### 3/5 — Trying to extend the time and it doesn’t work *2022-11-10, version 7.0.4* I’ve using this app since 4 years now and it worked great in the past. This past year, I can’t extend my parking time, it keeps going to refresh and try again. It just stresses me out when it doesn’t work and I have to park longer than the two hours. Why in the world did it change to only paying for two hours? It used to be so easy to pay more hours on top of the first two when needed. I’m just frustrated and hope this gets fixed on this app. It’s been happening more than once to me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Allow smaller increments *2026-08-08, version 9.8.0* Allow smaller increments, or allow us to just start a session and end a session and charge accordingly ### 1/5 — Won’t let me put my card info in the app *2026-05-31, version 9.8.0* Tried both my Amex and visa and says network error. I’m on my home WiFi. There is no network issue. The issue it with the app. Hopefully wherever we go park takes cash. ### 1/5 — No more Apple Pay *2026-04-10, version 9.8.0* This app was infinitely convenient and the removal of Apple Pay really drops the app down a bit in terms of polish and convenience. ### 1/5 — Does take updated information *2026-04-04, version 9.4.4* App won’t let me add a payment option. I get a network error every time I try to add a credit card. I’ve used the app for years and now that I have a new credit card I can’t use it anymore…..very frustrating!! ### 1/5 — Old is better *2026-03-07, version 9.4.4* Let’s do a comparison With quarters I can pay in 10 seconds. I can easily add more time or top off my time. I also don’t need to spend 10 minutes out of my hour to pay as it goes from when you open the app and not when you payed. Also it is a more secure way of parking as your data isn’t in danger (cards, plate info, and the your name). The app isn’t good for a user interface. It steals YOUR data with no guaranteed safeguards to keep the data you are forced to give personal info (a quarter is a quarter). And the mentioned -10 minutes out of YOUR time to set up, pay and hope it works. Please bring back quarters for people. Not to mention the fact that out of town people are more likely to stay in the city as quarters are universal and the app is local. So why alienate people and potential customers. I’ll immediately delete this and stay out of downtown till quarters are the norm again. ### 1/5 — Useless *2026-01-28, version 9.4.4* Unfortunately UNO spaces need this and it doesn’t work at all. Please, folks, it needs to work before it’s required. ### 1/5 — Problems with UI *2025-12-18, version 9.4.4* App is completely unusable on my iPhone (which is fully updated recent model). Cannot enter session code, it disappears and does not let me select. Now I have a citation and their website is just as useless telling me that there’s no citation. ### 1/5 — so many issues *2025-12-12, version 9.4.4* this app sucks so bad. i have to use it to park at work and it is so inconsistent and constantly has issues ### 1/5 — Avoid ParkOmaha at all costs *2024-10-25, version 9.4.4* I had an appeal declined because I parked at 7:10 and didn’t start paying until 7:11. ### 1/5 — The app rarely works *2024-10-22, version 9.4.4* The app rarely I can’t tell you how many times I’ve gone to oh for parking and it doesn’t load freezes crashes or doesn’t take my payment which is valid ## Most praised reviews (10 highest-rated) ### 5/5 — so convenient and fast *2020-07-15, version 7.0.1* from the time i downloaded it to when i paid for my first session was like 2 minutes. so fast so convenient! ### 5/5 — CWS Parking *2019-06-17, version 6.1.4* So convenient and easy to use!!! ### 5/5 — Easy to pay *2019-02-27, version 6.1.4* Easy to pay for downtown parking. It’s a good App ### 5/5 — So simple *2019-02-01, version 6.1.4* Whenever I go downtown I always use this app to pay for my parking. And like someone else said too, you can just look at your phone anytime and see how much time you have left right down to the minute. ### 5/5 — No ticketssssss *2018-12-01, version 6.1.4* Haven’t gotten a ticket yet. Guess it works ### 5/5 — Love this app *2018-10-03, version 6.1.4* Anytime I go to downtown Omaha I always use this app and never have any issues. It’s nice knowing exactly how much time I have on a parking space, and that I can continue to add time to it if I won’t be back on time. The only suggestion I can really make is once you reserve the spot on the app, for the light on the meter to turn green instead of remaining red. ### 5/5 — Easy and works great *2018-07-20, version 6.1.4* What else do you need? when you work in downtown. Great App. ### 5/5 — So convenient *2018-06-26, version 6.1.4* I love this app! It makes parking in my college campus so much easier! I no longer have to walk outside every few hours to plug my meter. ### 5/5 — suggestion *2018-05-21, version 6.1.4* good user experience, just wish you could label the payment cards stores. for instance, “Ruby’s debit,” or, “Matt’s credit.” ### 5/5 — So convenient! *2017-10-13, version 6.1.4* I love this app, my work has daily rate parking for those without a pass. This makes it so quick and easy. Love having to not dig around for spare change. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*