# ParkRTC — user reviews > 84 indexed App Store user reviews of ParkRTC by Boston Properties Limited Partnership, rated 3.70/5 from 787 ratings. - Source: https://appshunter.io/ios/app/parkrtc/id1114413585/reviews - App overview in markdown: https://appshunter.io/ios/app/parkrtc/id1114413585.md - Rating breakdown: 5★ 461 · 4★ 48 · 3★ 13 · 2★ 17 · 1★ 214 ## What do users think of ParkRTC? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient - 💡 Allows for quick parking payments **Cons** - 🐛 App crashes and glitches - 💰 Expensive and predatory fee structure - 🤖 Overly complicated setup process - 🚫 Lack of integration with common payment methods - 📵 Requires permanent app presence on user's device - 🚫 Lack of free parking options **Commonly reported bugs** - App starts charging time before payment is complete - App doesn't recognize user's PIN/account information - Validation process is inconsistent and unreliable **Most requested features** - Allow payment in smaller time increments - Integrate with popular parking apps like ParkMobile - Provide more transparent and user-friendly pricing - Offer more flexible payment options (e.g., Apple Pay) ## Newest reviews (16 of 84) ### 1/5 — No reason for an app *2024-05-22, version 1.1.0* Just fix your website so we can pay there. Why do you need a permanent presence on my phone? ### 1/5 — Not enough time *2024-02-23, version 1.1.0* It seems like your time starts whe. You start the app not when you push the button to make a restoration. It gave me less than the hour I paid for. It’s bad enough that have to put up with this to go to a store, at least okay fair. ### 1/5 — App steals and takes advantage *2024-02-13, version 1.1.0* It took me 5 minutes to set up parking with my moms car. The app started counting my time the moment I started setting up. I completed payment and it showed 55 min left. I am so upset. These guys are total crooks. It’s also anti-business to charge customers that intend on doing business in this location. $3 per hour without the ability to choose 30 or 90 min. ### 3/5 — Awful fee structure *2023-10-11, version 1.1.0* Fee structure seems predatory and unfair to someone who just wants to be here one time. 20 min charge should simply not be allowed for soemthing like parking. They are basically stealing peoples money. ### 1/5 — No value added over ParkMobile *2023-04-01, version 1.1.0* Reston Town Center wants to collect and control data on who parks there to police subway parkers who shouldn’t park there. Unfortunate in that it causes the rest of us to download a separate parking app in addition to ParkMobile which is a pain if you’re late or trying to make an appointment on time in Reston. Dump the app, go with the mainstream app, and find another way to police subway parkers. ### 2/5 — Seriously no Apple Pay *2022-12-18, version 1.1.0* It’s a real pain to set up this app ### 1/5 — The dumbest way to do parking *2022-09-15, version 1.1.0* Limited instructions around the town center followed by an unnecessarily convoluted zone number system. This is literally the dumbest most egregious parking system. Literally left the garage and just parked in the shopping center across the street. Not worth anyones time. ### 2/5 — Obnoxious prompt to give 5 star rating *2022-07-28, version 1.1.0* App asks you to rate it with only options being “5 stars” or no thank you. The app itself is mediocre, but obnoxious behavior from developers makes me hate it. ### 1/5 — Paying for parking is crazy *2022-06-16, version 1.1.0* Forgot why I don’t come to Reston town center anymore. ### 1/5 — Terrible *2022-06-02, version 1.1.0* App is so slow ### 1/5 — Expensive and 24 hour enforcement *2022-03-19, version 1.1.0* This is the kind of experience that would deter me from going to eat at Reston. $3 per hour limited to paying full hours max 2 hours. Enforced 24/7 unacceptable! Validation is not offered by the restaurants I like. You can’t even pay for fractions of an hour. I’ll go to merifield, Tyson’s, or fairfax next time! ### 1/5 — Might as well be a scam *2022-02-24, version 1.1.0* App only allows to pay per hour and the account set up doesn’t link with Apple Pay or any other payment services. ### 1/5 — Piece of junk *2021-08-12, version 1.0.6* Doesn’t recognize my pin constantly and then wants me to update payment details. I use a company card and this is ridiculously obnoxious, but what more can you expect from a government app. ### 2/5 — Bad design, not user friendly *2021-07-06, version 1.0.6* Add apple pay. Allow auto-fill when updating credit card info. Consider allowing sign-in with apple. Stop making things more difficult for users. ### 1/5 — F Boston properties *2021-04-23, version 1.0.6* I will curse Boston properties until the day i die for how their greed ruined Reston town center and put so many stores out of business. ### 3/5 — Very Good App ; Bad Fee Structure *2021-02-12, version 1.0.6* I really like how easy this app works. But the fee structure is not friendly. This app forces you to pay for a minimum of one hour at $3. What if you only need 30 mins? 15 mins? You guessed it, $3. I realized this recently when I dropped my phone off at the Apple store. Had an appointment so it took 10 mins. I had to pay $3 for 10 mins. Why not charge in 15 min increments? Also, unlike physical parking meters, when I left after 10 mins, the next person did not get to use the balance of time I left - 50 mins. Someone on the back end of this app is pocketing a lot of coin at our expense by using this fee structure! I’m all for reasonable profits, but this is egregious and gratuitous! ## Most critical reviews (10 lowest-rated) ### 1/5 — I unfortunately can’t give 0 stars *2026-02-09, version 1.1.0* You literally can’t select a meter time longer than an hr, so you have to remember hourly to repay for the spot. VERY inconvenient, ### 1/5 — Unusable *2026-02-03, version 1.1.0* Tried about 10 times telling ParkRTC to call or text the code to my cell phone. App kept saying number is invalid, but I use it every day. No contact info for help with the app. ### 1/5 — Thanks for nothing *2025-12-30, version 1.1.0* Imagine having to park for a place that for the last 10 years you didn’t have to pay to park and this is the reason why this area in Reston town center as a hole has lost so many good businesses because someone has to force you to pay just to park a car ### 1/5 — Sketchy *2025-11-03, version 1.1.0* It charges you even when you don’t have to pay for parking (like after 5 pm). ### 1/5 — Illegal Business Practice? *2025-09-15, version 1.1.0* The app started charging my time before I even clicked submit. When the payment went through I had already lost five minutes because I was filling out credit card info. Is that even legal? I didn’t even get the full hour I paid for. ### 1/5 — So difficult to use *2025-08-24, version 1.1.0* Seriously, I just want to pay for parking. Why make me login, then have to input my phone, then verify a code, then create a pin, then oh I need to enter a credit card first, then I can enter the pin again, then I have to again verify the code. Finally after all this chaos, I find out parking is free for today. ### 1/5 — Avoid Reston Town Center - Park Where You Can Use ParkMobile *2025-07-10, version 1.1.0* Cumbersome. Inconvenient. Terrible signage. Unnecessary. Use ParkMobile. ### 1/5 — Don’t need a new app for everything *2024-10-10, version 1.1.0* The rest of the region uses Park Mobile. No option to pay at a kiosk either and using the website doesn’t allow Apple Pay so you have to enter your credit card which takes up even more time. Stop trying to make Fetch happen ### 1/5 — Terrible app, terribly structured payment system *2024-09-10, version 1.1.0* Do yourself a favor and skip RTC, it’s literally the only shopping complex in Northern Virginia that charges for parking. It’s also easily the least convenient shopping complex due to the layout of the stores and the parking towers that are very far from most destinations. Most of the businesses that thrived here have closed because of how poorly Boston Properties has bungled the parking rules and systems of the town center. The app is absolutely garbage too. No where else in town do you have to trust a sketchy and barely functional app and provide it with your payment details just to shop. ### 1/5 — Hate! *2024-06-20, version 1.1.0* I have an admittedly unreasonable hatred toward this parking app. First of all, parking should be free in a place where you would like people to walk around exploring and spending money at local businesses. Having to pay to park here is egregious from the outset. Secondly, this app is annoying because I’m in Reston maybe twice/year but need to keep this stupid app on my phone. While I hate oligopolies and monopolies as much as the next person, frankly I’d prefer to use the standard parkmobile app that the rest of the entire universe uses. Not to mention they make you pay in one hour increments, I guess so they can collect as much money as possible. ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient and user friendly *2025-05-21, version 1.1.0* Thank you ### 5/5 — Easy *2024-10-30, version 1.1.0* I am one who dreads conducting business via apps, but this app is easy and doesn’t boggle my mind to use. ### 5/5 — Easy Going *2023-07-12, version 1.1.0* The APP couldn’t make parking easier. ### 5/5 — Friendly and Efficient *2022-10-03, version 1.1.0* App is very easy to use and it’s icons are readily available ### 5/5 — Flawless *2020-08-19, version 1.0.6* Easy to use app, sign in, add car info, pay and your done. Even gives you a timer with notifications on how much time you have left! ### 5/5 — Simple and Reliable *2019-11-04, version 1.0.6* I set up my account, added my vehicle and made a pin. All I need to do is log in with my pin. If the place I’m visiting validates parking I ask when I walk in before I pay. If not I can pay from wherever I am as long as I remember the zone. ### 5/5 — Easy to use application *2019-10-01, version 1.0.6* This is a fantastic application and it’s very simple to use so keep up the good work ### 5/5 — Reston *2019-06-05, version 1.0.6* Found it easy to use. ### 5/5 — RTC parking *2018-11-16, version 1.0.6* It’s fast and easy enough. ### 5/5 — Functions well *2018-03-12* And that’s all I want from a parking payment app. Works way better than the original. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*