# Parks Canada App — user reviews > 54 indexed App Store user reviews of Parks Canada App by Parks Canada / Parcs Canada, rated 4.70/5 from 119 ratings. - Source: https://appshunter.io/ios/app/parks-canada-app/id1232267399/reviews - App overview in markdown: https://appshunter.io/ios/app/parks-canada-app/id1232267399.md - Rating breakdown: 5★ 102 · 4★ 10 · 3★ 2 · 2★ 2 · 1★ 3 ## What do users think of Parks Canada App? Overall sentiment: negative **Pros** - 👍 Good for researching parks - 👍 Self-guided tours are wonderful - 👍 Great descriptions of parks - 👍 Easy to use - 👍 Good for planning trips **Cons** - 🐛 App crashes often - 🐛 Blank white screen on launch - 🐛 Redirects to website - 🐛 Not intuitive or helpful - 🐛 Inaccessible location function on iPhone 12 mini - 🐛 Page Not Found Error 404 - 🐛 Requires location sharing to browse map - 🐛 Lost trip data after update - 🐛 Slow loading times - 🐛 Map inaccuracies - 🐛 Difficult to navigate - 🐛 Filtering doesn't work - 🐛 App closes by itself - 🐛 Inconsistent functionality - 🐛 Uses standard units instead of metric - 🐛 Limited park information - 🐛 Incomplete park list **Commonly reported bugs** - Pop-up blocks access on iPhone 12 mini - Blank white screen with 'loading' - Page Not Found Error 404 - App crashes when creating itinerary - App closes after startup - App crashes when viewing trails - Screen freezes when creating itinerary - Location shows incorrect area - Filtering does not work - App crashes when adding to itinerary **Most requested features** - Search and make camping reservations in app - Make self-guided tours available on website - Restore 'save my trip' functionality - Restore offline mode - Map of trails - Real iPad version - Update app for newer iPhone models - Fix display on iPhone X - Functioning search feature - Allow changing location - Use metric units (km) ## Newest reviews (17 of 54) ### 2/5 — Guided tour *2024-07-10, version 9.0.194* The guided tour is really bad, clunky and not ready for prime time ### 3/5 — Great App…When it works *2023-08-13, version 9.0.2* When I can use this app, it is great. The self guided tours are wonderful. The problem is if you use the app, then attempt to use it again, all you get is a blank white screen and one word: loading. It goes on like that forever. Sometimes it takes until the next day before you can use the app again. I wish the self guided tours were available on the regular website, if this issue cannot be addressed. ### 2/5 — Requires location sharing to see map *2022-08-11* I can’t get over the location requirement to browse the map. Why should you need to know exactly where I am (down to neighborhood) in order to plan my trip in another province? Why would a public agency not allow us to just get information about our parks system that we have paid for? Could not get past this requirement to use any desired app features. Will eagerly re-review once fixed. **Developer response:** Hello Roger. The location services feature of the app is optional. Once you select "do not allow" the app to see your location, the maps will be visible but without your location pin. We hope that this helps resolve your issue. ### 3/5 — Please restore “save my trip” and offline mode *2022-07-10* I had started using this app to save my upcoming trip to Western Canada. After the update my app data for the trip disappeared, I can’t favorite parks anymore, and I can’t save my trip offline. I like the content but it is a bit slow to load certain pages. It seems like this is now an app viewer for web content. My understanding is that some parks have limited cellular so having an organized trip with offline content would have been very useful. I will need to rely on ebooks and other apps now to reference my trip. ### 2/5 — crashes often *2022-03-28, version 5.0.7* Unfortunately, the app crashes when creating an itenerary or selecting locations. Then the progress is gone. Hard to use this way and unreliable :( ### 3/5 — Map inaccurate 06/08/21 *2021-08-06, version 5.0.7* You still need to update some of the pins on the map. Some are missing and last I checked “Beaver Pond” was not a National Park. ### 2/5 — Travail de fonctionnaires *2021-06-26, version 5.0.6* Difficile à naviguer, pas vraiment d’informations utile ergonomie catastrophiqueTout juste bon a remplacer une brochure papier. Très décevant. ### 3/5 — Booking / Reservation *2021-05-12, version 5.0.6* When can the app allow us to have the same capability as the website to reserve camp sites? Otherwise I don't find the app useful. ### 1/5 — App pour cultivateur *2019-02-11, version 4.0* Elle plante toujours! ### 1/5 — Ne fonctionne toujours pas *2019-02-10, version 4.0* Même avec la mise à jour ne fonctionne pas ### 2/5 — Crashs at startup *2019-02-03, version 3.1.2* Stürzt nach dem Start der App sofort ab. Auch eine Neuinstallation brachte keine Besserung. IPhone 8. ### 1/5 — Ne fonctionne pas *2019-01-25, version 3.1.2* Ne fonctionne pas, quand on clique sur un choix du menu. L’application se ferme. ### 1/5 — the application closes by itself *2019-01-20, version 3.1.2* Not so long ago, I was using the app and everything was working fine. Today, I open the application and it closes by itself I can not access it, neither on iPhone nor on iPad ### 1/5 — Bonne idée, mais l’application se ferme toute seule *2019-01-16, version 3.1.2* Bonne idée, mais l’application se ferme toute seule au bout de quelques secondes. Bien hâte d’avoir une version stable pour mettre toutes les étoiles! ### 2/5 — App ne s’ouvre pas *2019-01-09, version 3.1.2* J’ai installé l’application sur mon IPad .Toutefois, incapable de l’ouvrir, l’app se referme tout de suite. ### 1/5 — Ne fonctionne pas *2019-01-06, version 3.1.2* L’appli se referme dès l’ouverture sur l’IPad. Incapable de l’utiliser ### 1/5 — Not working *2018-12-31, version 3.1.2* The app freeze and closes when at the main menu with iOs 12.1.2 version. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not functional on iPhone 12 mini *2026-05-16, version 9.0.458* In the Location function, when choosing “Near me” or “Map”, a pop up in the app blocks access. The pop up is larger than the screen, so can’t be dismissed on an iPhone 12 mini running iOS 26.5. There is no X in the top right or left to close it and the text box is not scrollable, making the Location function inaccessible. ### 1/5 — Wanted to book camping *2024-06-25, version 9.0.194* Why can’t you book camping sites for national parks with this app? Is this just purely an information app? ### 1/5 — Pointless *2024-04-19* Just go on the website. It’s a pointless app. When you click on anything it’ll just take you to the website anyway. **Developer response:** Thanks for your feedback. The main features of our app are the self-guided tours for visiting on site, and the portability and offline access to the essential information about your destinations when on-site. Not to mention accurate driving directions and quick tips and facts. Hope this helps and that you may find these features useful when you arrive at your destination. ### 1/5 — Almost… :( *2023-04-10, version 8.0.105* Every attempt takes me to a “Page Not Found” Error 404. Really want this app to work… I’m rooting for it but it’s crap currently. ### 1/5 — Pointless app *2022-01-11, version 5.0.7* Useless app, that redirects you to the awful website. If only parks Canada’s site was like Québec’s SEPAC site. ### 1/5 — Bring back the trails map! *2021-08-27, version 5.0.7* I used to use this app all the time to choose trails for our family while in various parks, as it used to be super easy and I could do it quickly. Now that that feature is gone, I can’t think of any other reason why I’d need the app, if all it’s ever going to do is take me to the website. Please bring the trails map back!! ### 1/5 — So much potential *2021-02-23, version 5.0.6* Love the idea of this app and it is designed well however nothing actually works. So frustrating that filtering doesn’t work so you can’t narrow your searches. Too much for a phone screen to manoeuvre without filters. ### 1/5 — Poorly designed *2020-07-02, version 5.0.6* Not a very intuitive app. I found it more confusing than helpful. It is better to go straight to the website. ### 1/5 — App doesn‘t work *2019-08-20, version 5.0.4* It‘s impossible to use the app. The start failed. ### 1/5 — Very Basic *2019-07-09, version 5.0.4* Expected something much better that we could book sites with. ## Most praised reviews (10 highest-rated) ### 5/5 — Cool app *2020-11-16, version 5.0.6* Can you make maps of the trails? For example, in Oakville, there is the sixteen mile trail. It would be nice if the different routes on the trail were mapped out. I would love to see all the Ontario trails mapped :) ### 5/5 — Good app *2018-08-02, version 3.1.2* Now that the bug when viewing trails has been fixed, this app is really going to come in handy for our upcoming vacation. ### 5/5 — Great description of parks *2017-07-31, version 1.0.2* Used this app during a trip to locate a park near me, it was awesome in describing the distance and the activities. ### 5/5 — Great app for Canada 150 *2017-07-13, version 1.0.2* Kept it simple which makes it easy to use. ### 5/5 — Great app for Canadians or people visting national parks *2017-07-03, version 1.0.2* Love the app. It doens't try to do too much and it features key Parka (the mascot) content. ### 5/5 — Great app from Parks Canada *2017-07-01, version 1.0.2* Happy 150th birthday Canada! This app is awesome! ### 5/5 — Great app *2017-05-17, version 1.0* Super cool look and great for planning trips. Thank you. ### 5/5 — Best parks app *2017-05-16* Perfect for planning my trip to Canada this summer! ### 4/5 — Camping reservations *2025-10-26* Love the app and ability to research parcs. Would be wonderful to be able to search and make camping reservations in app. **Developer response:** Thanks so much for the kind words! We’re glad you’re enjoying the app. While reservations aren’t available directly in the app, we’re looking at ways to make camping info even better. ### 4/5 — Tolle App *2019-08-20, version 5.0.4* die App funktioniert sehr gut auf meinem Iphone X, so sollte sie auch auf dem IP 8 laufen. Man bekommt sehr viele Informationen über die Nationalparks in gut strukturierter Form. Gut wäre noch eine echte IPad-Version. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*