# ParkSavannah — user reviews > 81 indexed App Store user reviews of ParkSavannah by Passport Labs, Inc., rated 4.80/5 from 1,273 ratings. - Source: https://appshunter.io/ios/app/parksavannah/id1194157122/reviews - App overview in markdown: https://appshunter.io/ios/app/parksavannah/id1194157122.md - Rating breakdown: 5★ 1,175 · 4★ 50 · 3★ 8 · 2★ 5 · 1★ 35 ## What do users think of ParkSavannah? Overall sentiment: negative **Pros** - 💳 Convenient payment options - ⏰ Helpful reminders to extend time - 🔍 Easy to locate parking spots - 🤑 Ability to get refunds for unused time **Cons** - 🚫 Location not available issues - 🔑 Verification problems with non-US phone numbers - 🤯 Lack of integration with Apple Pay - 🤬 Monopolized parking and high prices **Commonly reported bugs** - Inconsistent space number recognition - App data not persisting between sessions - Verification codes not being delivered **Most requested features** - Allow pre-payment for future parking sessions - Provide a map view to easily locate parking spots - Enable ability to change or end parking sessions remotely ## Newest reviews (16 of 81) ### 2/5 — Let me pay ahead of time! *2024-08-19, version 2.0.1* I am a tourist wishing to pay for a spot at 8am Monday morning. I am unable to pay Sunday night and therefore have to set an alarm for 8am. If hours simply weren’t restricted it would be much easier for tourists. ### 2/5 — Easy to Use-But Hard to Get Glitch Refund *2024-05-01* I am NOT a tech-savvy person, but this app was easy to use… until I was double-charged on the same day for the same spot. I have been trying to reach a human being since March, & it is now May 1st! After reading the Terms & Conditions, emailing & calling as instructed, & never getting ANY responses… I finally had to start threatening to dispute the duplicate charge before getting ANY attention from anyone. I have now been told I will get a refund check in 14-16 days. Just an FYI-I WILL dispute it on Day 17. Too much runaround from a seriously defective system that completely ignores its customers. SHAME ON YOU, City of Savannah! ### 3/5 — App appears to work well but no Apple Pay. *2023-09-07* The app appears to work well. Parking spaces are sometimes on the sidewalk and it seems always within the “square” where the car parks. The app unfortunately does not give a way to pay without saving the credit card. I don’t care if this never leaves this app.. the card should never be saved within the app. The second thing I had an issue with is that Apple Pay could not be used to pay. This absolutely should be the default for all iOS apps. It has been around forever. There is no reason to not use it. It is by far the safest way to pay. ### 1/5 — Doesn’t work *2023-04-15, version 2.0.1* Won’t recognize any space number. Completely useless. ### 1/5 — St. Patrick’s Day Mess *2023-03-20* I went to Savannah for St. Patrick’s Day weekend and had to download the app, no big deal, however, I initially parked somewhere on the along the parade route. Apparently if I had not looked at the route map myself and moved my car, it would have likely been towed causing major headaches for me. A simple in-app/pop up message telling me to make sure my car can’t be there during these dates/times would have fixed this issue. This is not ok considering how many people come to visit Savannah from out of town and might not be super familiar with the parade route. I’ve had to download other parking apps while traveling for work and been warned of the possibility of getting towed, the hours a garage would close and I wouldn’t be able to get my car, etc. so I know this is possible. ### 3/5 — Sometimes the location isn’t available *2023-01-31* It’s weird at times in the early morning the location isn’t available even outside the available hours and other days it is. It’s annoying because I want to pay right then and there before I go to work. It is a very convenient app but loses that after not allowing me to pay 30 mins before the hours start. I have gotten two tickets recently due to the app not allowing me to pay for slotted time just 30 mins before. ### 2/5 — My info gone every time I open it. *2022-06-24, version 2.0.1* I don’t use it much, but every use has required complete new setup, which is annoying while standing in the hot sunny humidity of Savannah. ### 1/5 — The worst app *2022-06-20, version 2.0.1* This app does not work ### 4/5 — Please help save side mirrors *2022-05-31* Please make a list of the parking spaces on Bay St in Savannah, Ga and send a pop up when people pay for these spaces to remind them TO FOLD IN THEIR SIDE MIRRORS! These get broken by passing cars on this narrow fast street every day. Please do this. Many tourists vehicles get damaged and these repairs cost hundreds of dollars or more. Mine cost $700. Thank you. ### 1/5 — DO NOT DOWNLOAD OR USE ALL INFORMATION HAS BEEN COMPROMISED *2022-04-19, version 2.0.1* Since our recent trip to Savannah in the first week of April (and subsequent download of this app) my credit card has been compromised and cloned and now I am getting phishing emails saying the app has been downloaded under my Apple ID. DO NOT DOWNLOAD AND USE!!! ### 4/5 — Great idea but….. *2022-03-14* We have really enjoyed using the Park Savannah app and it has been a big help and making sure that we didn’t get any parking tickets. BUT… on Sunday evening I wanted to set it up to start my parking on Monday morning for a space we occupied overnight. This did not work. That meant I had to make sure to use the app add exactly the time it started working again at 8 AM on Monday. For the app to work properly you should be able to set it up on Sunday night so that you can be assured that you are paid up at 8 AM Monday when they made her start working again. We look forward to the change in our next visit to Savannah thanks so much for this app. ### 1/5 — Cant start session *2021-12-27, version 2.0.1* Keeps saying Location unavailable and i cant enter any space ID ### 1/5 — Doesn’t work *2021-12-26, version 2.0.1* App launches fine, but shows “location not available”. Location services are turned on. ### 1/5 — App doesn’t always work *2021-09-14, version 2.0.0* The app doesn’t work all the time but they will be quick to give a ticket regardless. Don’t a meter office and she said “meter is there” multiple times instead of actually offering help. Good ole savannah! ### 1/5 — Junk, does not work. *2021-07-29, version 2.0.0* Wasted over an hour trying to get this trash to work. Reloaded it twice with no positive results, it will not start a new session no matter what you do. Why don’t they chose an app that actually works like other cities? Now heading down to use s credit card if thst will work! ### 2/5 — Needs a map *2021-06-15, version 2.0.0* We parked at the visitor lot and took a trolley. Running late, downloaded the app. Can’t find our lot and when I put in the spot number from our ticket it didn’t come up. Needs to have a map or someway to find your spot so you can add time to the meter. ## Most critical reviews (10 lowest-rated) ### 1/5 — Location service broken *2026-02-03, version 2.0.1* Can use the app when the location can’t be seen. Many issues needs fixing ### 1/5 — Monopolized parking *2025-12-31, version 2.0.1* App is ok if you have to be there. but they snatch up all of the parking in the area and jack the price up up up. They also have people out at all hours writing tickets the moment your time expires. Better to just avoid Savannah. ### 1/5 — Cannot save card *2025-11-03, version 2.0.1* Piece of junk. Spent so long trying to save multiple cards. It does not work and does not accept Apple Pay ### 1/5 — “Location not currently available” bug *2025-10-12, version 2.0.1* No matter where I go, it says “Location not currently available.” it won’t even let me put in the numbers, this is just when I try to tap “New Session.” It’s especially frustrating when I don’t have my card on me, this is why I use the app in the first place. ### 1/5 — Non US phone number *2025-09-15, version 2.0.1* When you try and use a non-US telephone number to verify your device. It just says invalid phone number. So the app is useless unless you have an American mobile number. ### 1/5 — Terrible *2024-06-11, version 2.0.1* Doesn’t work. Had to pay at the kiosk. No way to extend your time. No way to link your kiosk session to the App. ParkMobile works way better Savannah! ### 1/5 — What do you mean location is not available? Garbage service and app *2024-06-03, version 2.0.1* What do you mean location is not available? I’m at the parking spot and allowed location ### 1/5 — Invalid Phone Number *2023-11-06, version 2.0.1* The app won’t accept valid UK phone numbers for verification, so the app is useless for international visitors. The app provides the option to input UK numbers, but then says the number is invalid even though it isn’t. ### 1/5 — 2 stage verification not working and dead links *2023-06-05, version 2.0.1* Downloaded the app. Could not set up because no text or call with 6 digit verification was ever sent. App is DOA. ### 1/5 — Doesn’t Work *2023-05-08, version 2.0.1* Agree with previous reviewers, it does accept parking spaces, not worth downloading. ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient and easy *2021-04-27* Love that we can pay for parking with a click of a button. It’s I increasingly so tough hunting for quarters ! The reminders to increase if needed are really helpful and we haven’t used it yet- but I think we can get a refund of unused funds if we move the car early. ### 5/5 — Makes it easy *2021-04-09, version 1.0.1* I never have change in my car, so this is perfect. Saves your credit card for easy use! ### 5/5 — Great parking app *2021-03-25, version 1.0.1* I’ve been using the app for about 2 years and have never had an issue. Super fast, efficient and easy! ### 5/5 — The most convenient parking app ever *2021-01-05, version 1.0.1* It beats feeding quarters into the meter..... ### 5/5 — Best parking app ever *2020-12-09, version 1.0.1* All cities should have this. Fast, simple, & convenient. ### 5/5 — Easiest parking app ever *2020-11-17* What could be easier? Getting started is easy. Once started all you have to do is put in the spot number and click ok as you can store your credit card info. If you stay in the same spot, the app remembers the spot number for you. You can pay for all day of just add time as you go along. And especially now with COVID, no need to touch the parking meters. Glad someone told me about it when I got here. ### 5/5 — Great App! *2020-11-06, version 1.0.1* It makes parking in Savannah so much easier. No more having to find the right kiosk to pay for parking and no more having to search for change! ### 5/5 — So easy but needs to keep parking inventory up to date. *2020-10-28* Tried to pay for parking last night, but the app kept telling me that parking was not allowed in to see the sign. The sign said no parking between 3 and 6 AM on Tuesdays due to street sweeping. This was on a Tuesday so that would’ve been that morning. I did notice that the sign looked like it may have been changed and perhaps the system hadn’t changed to reflect the sign change. This was spot 4324 on Abercorn and surrounding parking spaces and even ones around the corner on York, in case anyone reads this. I checked a bunch. ### 5/5 — Best parking app *2020-10-06, version 1.0.1* I can get a refund for parking time I haven’t used? Fantastic! When you leave, end your time early and get some $ Back. Or, add time if you need to. Great app. ### 5/5 — Super convenient *2020-10-06* If we’re being honest, nobody likes to pay for parking but with this app you can pay no matter where you are and not worry about time running out. The app lets you know when your time’s about up and you can add more time easily --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*