# ParkSFO — user reviews > 48 indexed App Store user reviews of ParkSFO by PARKSFO, rated 4.81/5 from 468 ratings. - Source: https://appshunter.io/ios/app/parksfo/id1483760343/reviews - App overview in markdown: https://appshunter.io/ios/app/parksfo/id1483760343.md - Rating breakdown: 5★ 424 · 4★ 20 · 3★ 11 · 2★ 7 · 1★ 6 ## What do users think of ParkSFO? Overall sentiment: positive **Pros** - 👍 User-friendly and easy-to-use app interface - 🚀 Fast and convenient check-in/check-out process - 💰 Affordable parking with coupon discounts - 🚌 Reliable shuttle service with minimal wait times - 🔒 Secure parking facility with helpful staff - 📱 Ticketless parking eliminates lost tickets - ⭐ Excellent customer service and support - 🏆 Competitive rates compared to SFO long-term parking **Cons** - 🐛 QR code scanner frequently malfunctions at exit gates - 🐛 Elevator system issues and inconsistent functionality - ❌ App and website are disconnected/not integrated - 😕 Confusing signage that doesn't match app instructions - 🔧 Limited app functionality and features - ⚠️ App crashes and brightness control issues - 📍 No way to save or view parking space location in app - 🎫 Coupon management unclear and coupons expire quickly - 🚫 Lot capacity not communicated in app - 📋 Advance booking required but not clearly communicated **Commonly reported bugs** - QR code reader at exit gate doesn't work reliably - App crashes when entering state in profile - Brightness control issue on iPhone after closing app - Cannot retroactively check in after downloading app - Coupon codes cannot be deleted once selected - Coupons don't persist in saved section - Scanners don't work consistently throughout facility - App doesn't notify when lot is full - Website login/registration issues - Reservation made in app cannot be viewed in app **Most requested features** - Live shuttle location tracking on map - Ability to make and view reservations directly in app - Save parking space number and floor to ticket - Apple Pay payment option - Ability to attach multiple credit cards to account - Parking space photo/note feature for memory aid - Direct call/pickup location feature for terminals - Lot capacity/availability status in app - Better coupon display showing discount amount at checkout - Clipboard paste functionality for credit card entry ## Newest reviews (12 of 48) ### 4/5 — Very easy *2025-08-10, version 1.15* Easy app usage. Easy in and out ### 3/5 — Great location, app can make it more complicated *2025-05-18, version 1.15* Have used this location a number of times and like garage but the signage doesn’t match app instructions and is confusing. ### 4/5 — Good overall *2024-08-24, version 1.14* My only gripe is using the app to pay. It doesn’t clearly show the price reduction when you use a coupon. You have to note the price before applying the coupon, then start the check out again, apply the coupon and then see the new price. Why not just show the coupon reduction amount on the check out page that shows the tax, etc. so you know you’re getting the reduced price? At the exit gate the QR code didn’t work, despite moving the phone around under the arrow. This has happened before and is stressful if anyone is behind you. It finally worked by typing the code that was displayed on the gate screen. Picky stuff, but improving them would be appreciated! ### 4/5 — Please Add Function To Enter Where You’re Parked *2023-11-06, version 1.12* have been parking at ParkSFO for years. we enjoy the convenience and affordable prices made possible with the coupons. the facility is secure and shuttles are always readily available. the app is great for ticketless parking and storing receipts when i’m traveling for business. as others have mentioned, would be better if you could make a reservation directly from the app, but apparently according to signage at your facility, that may be coming soon? one last request would be to provide a feature to your app based parking ticket where you can take a photo of your parking space # as well as the aisle you’re parked in and attach to the ticket or the ability to type in the space # and aisle and save to the ticket. ### 3/5 — Can’t see or add my reservation details *2023-04-06, version 1.12* Please add upcoming reservations to the mobile app. App and website are totally disconnected. I can’t register or login on the website. Hope you guys update this. ### 4/5 — Can’t check in with app after arriving *2022-10-27, version 1.12* Downloaded the app after I had checked in. Tried to retroactively check in with the app but it does not seem possible. So, not sure if I’ll be able to check out and pay either. It looks pretty simple to use as long as you use it in the one way it was designed to be used. ### 5/5 — Quick and easy *2022-08-04, version 1.11* This is my first time use Park SFO. It is so easy and convenience. You don’t have to bother anyone to pick you up. Especially when you arrive to airport late. Price is fairly reasonable if you have coupon discount. A little confuse to get to shuttle bus station at the airport. Remember to spot where you park. My brother did not remember which floor, which took him 10 minutes to find his car. I would use again. ### 5/5 — Very useful *2022-04-05, version 1.9* Used this app to park my car for 5 days. Easy check in and easy check out. Shuttle available all the time. ### 4/5 — Instructions *2021-12-30, version 1.9* Limited instructions to understand how to use the App. Also there is not an easy method to use to call about pick up or where to go for pick up outside of International vs Domestic flights. Coupons do not stay in your saved very long so the App thinks you do not have one so you need to go back and re-save a coupon even though the one you had saved was still valid. ### 5/5 — Easy in and out *2021-08-01, version 1.8* The app was very easy to use and worked as expectes. ### 5/5 — Easy *2021-06-05, version 1.8* Easy and convenient to use. Don’t have to worry about misplacing your ticket anymore. ### 5/5 — Useful app *2021-05-27, version 1.8* Even though I only use this garage 4-5 times year I already love this app. They make discounts coupons available! My only request is a way to enter a note to remind me what level I’m parked on. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not official SFO Parking App *2025-04-13, version 1.15* Scam ### 1/5 — Useless app. They require book in advance on web site. *2023-06-14, version 1.12* When I arrived to the parking I was told that they accept advance booking only. I had to pay $100 more for SFO long term parking instead. ### 1/5 — Not useful when you can’t add reservations to it *2023-04-23, version 1.12* When you click Make a Reservation, it takes to the web without linking the reservation to the app. So my question is: why have the app? ### 1/5 — Highly disappointed *2021-12-28, version 1.9* The app didn’t let me know when the lot was full. Was totally screwed trying to get to the airport. Park elsewhere. ### 1/5 — Needs flexibility to link to your membership *2021-01-31, version 1.8* I signed up however it doesn’t let you know that you need to use your member email and there’s no way to change it so you’re stuck. There needs to be better flexibility or a way to submit a ticket via the app so you can change your email and link to your membership ### 2/5 — Rickety system *2023-11-21, version 1.12* Elevators are broken… scanners don’t work consistently but there are work arounds… not what it should be and I don’t know if I’ll try it again. ### 2/5 — App is significantly lacking everything *2023-03-28, version 1.12* Please get some real developers to work on the app. A first start is to be able to at least view a reservation made in app. You seriously cannot view any reservations you have in the app. Bonus allow a credit card to be attached to a reservation. Of course you first need the functionality to be able to see a reservation you have in the app. This matters for people who use your parking for both personal and business as different different credit cards are often used. Functionality is significantly limited in the app. The plus side is the app seems to work as there is only the very basics of functionality. ### 2/5 — Lousy QR Reader *2021-10-21, version 1.9* An app, no matter how good, is kind of worthless if the QR reader at the gate does not work and the staff is too incompetent to help ### 2/5 — App needs improvements *2021-10-10, version 1.9* Add Apple Pay Allow pasting credit card numbers from the clipboard Add a function to save your parking space number for future reference ### 2/5 — App keeps crashing *2020-10-08, version 1.7* When entering state in profile. No drop down to select state as if normal practice. ## Most praised reviews (10 highest-rated) ### 5/5 — Best ways to Park *2026-03-24, version 1.15* This is the best way to save parking at SFO ### 5/5 — Great app - would love live shuttles location in app *2025-09-17, version 1.15* Been using the service for years great app and parking. If they could link the bus locations to the app with live maps - would be truly amazing and make planning pickups really easy! ### 5/5 — Best parking at SFO *2025-01-22, version 1.15* This is the best off site Parking at SFO Airport… The ParkSFO site is easy to get to. Follow the directions per your GPS. Once you are there you open the app and scan your code at the gate, and drive into the structure and find your spot. Make sure you take a picture denoting the stall number and the floor and you’re all set to take the elevator down and hop on the bus. The driver is always looking to help anyone with luggage. They are super helpful and drop you at the terminal that you choose. On the way back check the app and depending upon the terminal that you land at, go to that departing floor and the app will tell you where the structure is for that terminal. Easy. Once back at ParkSFO, you take the elevator according to the Letter associated with your stall. The guys at the main counter will help if you have any questions. It has always been easy, even when I think that it won’t be ! I usually pay from my app and have an exit code before I take the elevator, but you can also complete everything from your car when on the ground floor..and you’re out ! I have called the main desk multiple times over the years with “where do you pick me up?” or “which elevator do I take?” Believe me, some of my questions were dumber than that ! Always kind, always patient and always helpful - that’s ParkSFO ! ### 5/5 — Terrific *2024-02-03, version 1.12* Great place to park, very competitive rates, and a top-notch app ### 5/5 — Great experience *2023-08-14, version 1.12* The app was very easy and simple to use! The drivers were friendly and I felt comfortable/safe leaving my car there for 10 days. Minimal wait time for drop-off/pick-up. The coupons are a bonus! ### 5/5 — Make a reservation *2023-04-16, version 1.12* We had a great experience! This is a great lot with good service! So easy to use their app and add a coupon for a discount. I do think it is helpful to make a reservation as I noticed the last time we went they had to turn cars away that didn’t have one ### 5/5 — Very convenient *2023-04-13, version 1.12* Location is great and shuttle drivers and parking attendants are EXTREMELY helpful which made our international trip less stressful. Thanks Park SFO! ### 5/5 — Very Convenient and User-Friendly *2023-04-05, version 1.12* The app is user-friendly and made our check-in and check-out process very fast and convenient. Will highly recommend and use this again in our future trips. ### 5/5 — My favorite *2022-11-04, version 1.12* Always easy check in and out. Frequent shuttles, rarely have to wait very long. ### 5/5 — Great experience! *2022-09-06, version 1.11* Whenever flying out of SFO I always park here! Great service… fast buses… clean and safe! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*