# Parlor Doughnuts — user reviews > 139 indexed App Store user reviews of Parlor Doughnuts by Parlor Doughnuts Franchising, LLC, rated 4.93/5 from 4,243 ratings. - Source: https://appshunter.io/ios/app/parlor-doughnuts/id1624351760/reviews - App overview in markdown: https://appshunter.io/ios/app/parlor-doughnuts/id1624351760.md - Rating breakdown: 5★ 2,110 · 4★ 69 · 3★ 18 · 2★ 4 · 1★ 9 ## What do users think of Parlor Doughnuts? Overall sentiment: positive **Pros** - 🚀 Fast and fresh doughnuts - 👍 Excellent customer service - 🤩 Delicious and unique flavors - 💯 Best doughnuts in town - 🥰 Warm and fluffy texture **Cons** - 🐛 App issues with rewards and ordering - 🔍 Missing locations in the app - 🧹 Cleanliness concerns at some locations **Commonly reported bugs** - Rewards not showing up in the app - Unable to place orders through the app - Verification issues when signing up for rewards **Most requested features** - Improve app reliability and functionality - Add more location options in the app - Enhance app features like loyalty program ## Newest reviews (18 of 139) ### 3/5 — Order of business *2026-05-30, version 3.0* I walked in with a guest who needed a menu 1st time visit another group walked in and went to the register looking at a menu and was served. Please explain order of business? ### 5/5 — Awesome experience *2026-05-22, version 3.0* Such an awesome donut shop! ### 5/5 — Maria *2026-05-08, version 3.0* Always friendly and great service! Love the açaí bowls! ### 5/5 — Happy employees! *2026-05-08, version 3.0* Every time I walk in to a Parlor Doughnuts I’m greeted with a smile and happy helpful employees. Love it!! ### 5/5 — Great first impression *2026-05-03, version 3.0* The staff was very helpful and polite ### 5/5 — Amazing *2026-05-02, version 3.0* Fantastic doughnuts. Went everyday of our trip. ### 5/5 — Best Breakfast *2026-04-30, version 3.0* They have the best Spinach Egg Pesto Sandwiches and Gluten Free Donuts around Branson ### 5/5 — 5 Star *2026-04-24, version 3.0* I stopped to get doughnuts this morning and was so impressed with the case .. definitely will be a repeat buyer ### 5/5 — Great all around! *2026-04-23, version 3.0* Ordering on the app was simple, the location was in pristine condition, the staff were helpful and kind and of course, the doughnuts were beyond delicious! All around great experience. ### 5/5 — Dog Treats *2026-04-21, version 3.0* We love the doughnuts & our dogs love the fresh baked dog treats. 🐶 ### 5/5 — Dr Root Canal *2026-04-18, version 3.0* I’m a Dentist but even the dentist can have a sweet treat from time to time. These doughnuts are delicious, a cross between a doughnut and a croissant. The outside reminds me of a crispy sweet croissant and the inside is doughy and melts in your mouth . The combination is amazing. Now remember everything in moderation and Remember to brush these teeth afterwards. ### 5/5 — Superior donuts *2026-04-12, version 2.0* Excellent flavor, consistent in quality-and love seeing your expansion in so many other states! ### 5/5 — FANTASTIC CUSTOMER SERVICE *2026-04-11, version 2.0* The Customer Service here is so awesome. Every experience I’ve had with the staff here has been outstanding. I recommend this location above all others. I love the donuts because they’re made fresh, and I appreciate the time and effort that they put into every aspect of their positions here. Parlor Doughnuts and monster rocks hard🤘🏾❣️ ### 5/5 — The best *2026-04-06, version 2.0* Always a good experience! ### 5/5 — Coming again soon *2026-04-04, version 2.0* AMAZING CHARIZO TACOS!! We will be getting them again! ### 5/5 — Best doughnuts *2026-04-01, version 2.0* Best doughnuts around. Sweet and savory are both incredible. ### 5/5 — So unique & delicious! *2026-04-01, version 2.0* These are fabulous donuts, not only are they fresh but they’re one of the only donuts I’ve had in a very long time that are light & airy. The idea of layering different ingredients to make it not only a donut but a meal is something I’ve never seen before and what a great idea. I will spread the word to everyone I know! Thank you for making something so different and creative! ### 5/5 — Plain Jane *2026-03-31, version 2.0* Absolutely delicious and consistently fresh! ## Most critical reviews (10 lowest-rated) ### 1/5 — Loyalty Program *2026-08-28, version 3.0* If I deleted my account and the app, but change my mind and want to reinstate my account, why wouldn’t you let me reinstate it? ### 1/5 — Cancel Button Disappeared *2026-06-24, version 3.0* Has some good functions. Normally ordering ahead to pickup, it allows you to cancel. However, I accidentally edited and order and it shifted my time from in a few days to immediately today, which makes me unable to cancel. Just needs a functionality update for mistakes. ### 1/5 — App doesn’t work right *2025-06-22* I was supposed to get a $5 reward, I got it in my email, but it doesn’t show up on my account. Also, I was supposed to get free doughnut for their anniversary reward, and I was told to redeem it in my email, but the email says check the app. Doesn’t make me want to use the app because I can’t trust it. So I’ll just go somewhere I can trust the app I guess. ### 1/5 — “Join and snag $5” *2025-04-03, version 2.0* Didn’t receive mine ### 1/5 — Can’t Order using this app *2024-11-09, version 2.0* Worthless in Nashville ### 1/5 — Why Have an App if You’re Not Going to Keep Up With It? *2024-03-24, version 1.0.2* I can never get this app to open. It always pops up with a can’t load error. One update in 10 mos?! Do better Parlor! With the app, I mean…. ### 1/5 — Current version in need of update *2023-12-28, version 1.0.2* Recently I keep receiving the “Error Validating basket” notification which will not allow an order to be placed despite all items in the cart being available. ### 2/5 — Waisted Time *2026-01-17, version 2.0* Their store location services are not listed correctly in the app. It said the location I was driving to way across town had a drive thru option, when I arrived 40 min later at specified location the did not have ANY DRIVE THRU…waisted time ### 2/5 — Breakfast at Parlor Doughnut *2025-01-02, version 2.0* Amazing! Everything was great…service, food and atmosphere! ### 2/5 — App needs a lot of work *2024-09-26, version 1.0.2* According to your locations, you have no stores in Orlando, Florida. So the app is technically useless to me. ## Most praised reviews (10 highest-rated) ### 5/5 — Doughnuts *2026-08-27, version 3.0* I love the handmade doughnuts. The coffee is really good , my son said it is better than That Star company from Seattle. Lol. ### 5/5 — We love this place! *2026-08-15, version 3.0* Parlor doughnuts are the perfect addition we needed in our neighborhood. They offer gluten free and vegan options. But the donut selection is an amazing treat. They also have breakfast sandwiches too! You can dine in or take it to go! I found my new favorite coffee spot! ### 5/5 — First time visit *2026-08-12, version 3.0* Wow!! Amazing selection of doughnuts. Staff is super friendly & helpful. We bought the Bavarian Cream & Sandy Beach Both were so yummy. Definitely will be back. ### 5/5 — Awesome donuts *2026-08-09, version 3.0* We love this place… delicious donuts and friendly service. Thank you! ### 5/5 — Scrumptious *2026-07-16, version 3.0* Very YUMMY! Excellent customer service! ### 5/5 — Just GREAT *2026-07-13, version 3.0* The donuts were great will definitely be back! ### 5/5 — Delicious Doughnuts *2026-06-17, version 3.0* The doughnuts are delicious. I can never get just one. Add the fabulous friendly service and it keeps me coming back. ### 5/5 — So decadent *2026-06-17, version 3.0* Delicious! Our first bite of a layered donut was yummy! ### 5/5 — Rewards *2026-06-13, version 3.0* The rewards are the best! ### 5/5 — Awesome *2026-06-01, version 3.0* All AAA’s A+, Awesome, And Amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*