# Parrot Audio Suite — user reviews > 131 indexed App Store user reviews of Parrot Audio Suite by Parrot SA, rated 2.50/5 from 42 ratings. - Source: https://appshunter.io/ios/app/parrot-audio-suite/id523117085/reviews - App overview in markdown: https://appshunter.io/ios/app/parrot-audio-suite/id523117085.md - Rating breakdown: 5★ 11 · 4★ 4 · 3★ 3 · 2★ 0 · 1★ 24 ## What do users think of Parrot Audio Suite? Overall sentiment: negative **Pros** - 🚀 Fantastic audio quality - 👍 Intuitive app controls - 🎨 Customizable sound settings - 🔊 Excellent noise cancellation **Cons** - 🐛 App crashes and bugs - ⚠️ Compatibility issues with newer devices - 🔋 Battery life concerns - 💸 Expensive for the experience **Commonly reported bugs** - App crashes on launch - Firmware update failures - Bluetooth pairing problems - Overlapping UI elements **Most requested features** - Update app for modern devices - Add more sound customization options - Improve Bluetooth connectivity - Provide desktop software support ## Newest reviews (13 of 131) ### 4/5 — App dated but seems to work fine *2021-05-10, version 2.8.1* Interface is a little old looking but it seems to work and all my headphone functions continue to work. 👍👍 ### 2/5 — Not working, it doesn’t see my parrot zic 2.0 *2021-03-03, version 2.8.1* Not working, it doesn’t see my parrot zic 2.0 ### 3/5 — Need a refresh *2021-02-08, version 2.8.1* The battery page has overlapping titles. ‘Parrot zip’ and ‘battery level’ ### 2/5 — Parrot Zikmu *2019-10-25* Can this app be for the earlier Zikmu models, the model before the Solo? Thanks ### 3/5 — Tuned my who! Lou read or Lou ruined *2017-07-21, version 2.8.1* Hey guys, where do I return my parrots after this Lou thing blown my parrots speakers It's not a tune, it's a massive bass increase that blows your parrot headphones. You can east set a tolerance so the speakers don't self destruct! Hey I'll program it for you and name that after me! Speaking of which are fake leather and the plastic comes off till it wears down to the cloth all over your hands I paid 15000 Thai baht for these! Not even genuine leather These headphones (could easy be best in the world) ### 4/5 — All fine *2017-04-16, version 2.8.1* Connected quickly and works as supposed. Still all this ghost clicks from the headset can be really annoying sometimes ### 4/5 — Works mostly. *2016-12-08, version 2.8.1* Works great with the first gen zik's. The update feature didn't work so I had to do it manually with a PC which is why I knocked a star off. ### 3/5 — Works Fine. Please Open Source *2016-06-21, version 2.8.1* App works fine and does what it says. But I would like to see it open sourced, so it could be improved by the original power users. ### 1/5 — Doesn't Work with Parrot Zik 2.0 and iPhone 6S *2016-06-13, version 2.8.1* 0 stars because the app cannot find my Parrot Zik 2.0 Headphones with an iPhone 6S. Same complaint as many others. How about a fix for this Parrot? ### 1/5 — App can't find my 1st gen ziks *2016-05-09, version 2.8.1* My zik headphones still connect to my iPhone and iPad, but the app cannot find them. I am very disappointed. ### 1/5 — Won't recognize my headphones. *2016-04-07, version 2.8.1* I ever since upgrading to the iPhone 6s Plus this app will not recognize that my headphones are connected. When I use my older iPhone 5s it works fine. So there needs to be an update to fix the connectivity and compatibility with the iPhone 6s Plus. ### 1/5 — Cannot update firmware *2016-02-18, version 2.8.1* the app doesn't connect to my headphone anymore after the update... I'm using zik 1.0... It always ask to update my firmware to 1.10 later, but every time I click to update, an error appears "update failed".....!!!! ### 1/5 — Doesn't work *2016-02-13, version 2.8.1* I'm a new Zik 2.0 owner, and this app does not work for me either. The app simply won't detect my headphones. It pairs to the Bluetooth as intended, but not with this essential app. Please fix this ## Most critical reviews (10 lowest-rated) ### 1/5 — So the app does nothing *2019-10-08, version 2.8.1* It does nothing. I’ve tried updating my parrot zik headphones, Nothing happens except a “URL not supported” or “File is corrupted” Yes original Zik, Kinda disappointed right now as I know I can’t get maximum use out of these till these issues are fixed. ### 1/5 — Not Compatible with iPhone X and iOS 11.2 *2017-12-08, version 2.8.1* Headphones 🎧 are useless without the App 😵😬 ### 1/5 — Broken on iOS 11 *2017-10-20, version 2.8.1* On an iPhone 6S+ on iOS 11 I cannot get the app to communicate with the headphones, but music plays fine. I've tried everything even restoring the phone :( ### 1/5 — I will never purchase a Parrot product again *2017-05-18, version 2.8.1* Paid $300+ for the headphones app to not be compatible. ### 1/5 — Disappointed *2016-11-12, version 2.8.1* I am having the same problems that everyone else is describing. I have college age 3 sons who warned me about the Parrot headphones, I should have listened. ### 1/5 — Unsupported URL *2016-09-07, version 2.8.1* Same issue here. Unable to use the app since I cannot upgrade the firmware. Please fix! ### 1/5 — Not buying any Parrot product until this is fixed. *2016-08-21, version 2.8.1* I am having the same issue as almost everyone. The app fails when I try to update my phones to 1.10. My Zik 1's are not recognized and all functions are useless save for the battery indicator. Oh boy? I am unable to update the phone on my Mac via USB as well. "No available app can open it"! This poor support does not compel me to purchase Parrot products in the near future. ### 1/5 — Is there an echo in here!!? *2016-08-15, version 2.8.1* My headphones will not connect to my iPhone 6s Plus. Worked fine with my 5... Nothing in sight for a fix, same complaint as other users. Now my $400+ headphones are worthless without the wire. Thanks Parrot!! ### 1/5 — App is unusable for my iPhone 6S Plus *2016-08-12, version 2.8.1* App is currently unusable as it says you cannot use unless you update your firmware and the firmware says unsupported URL when it tries to update, also their update through micro USB on my PC instructions do not work. I've owned 2 Parrot AR drones, these original Ziks, and was about to purchase the newest bebop drone and I won't be purchasing anymore parrot products until I see a big change in their customer service. So disappointing :( ### 1/5 — Firmware fail *2016-07-02, version 2.8.1* App doesn't function because it broke the link to firmware ("URL not found") which means the headphones can no longer be configured. $400 headphones at that. Problem is at least 4 months old. ## Most praised reviews (10 highest-rated) ### 5/5 — GARBAGE HEADPHONES (but cost $400+ dollars) *2025-01-04, version 2.8.1* The parrot audio suite is the defining reason to purchase these headphones. However one needs to use the application downloadable online to get the services. They quit updating the application! And they have rendered the previous application unusable. There no longer is a parrot concert hall audio audio effect. There is no longer an equalizer. It is no longer possible to receive calls on these headphones. Now what you have, in addition to headphones that you paid considerably extra for - for these unique services - is basically a plain old set of headphones!!!!! Do not purchase this product - as it is bad, very bad - and those responsible for running this company are (insert insult name here). (and please note: the only reason they even got one star is b/c feedback section would not allow a post with zero stars.) ### 5/5 — Hopes *2024-10-20* I wish they had done more with the app and headphones. I have had the Zik 1s since 2012, and sadly, they are beginning to fail to be specific to the touch controls and ear detection. I wish they still were around so I could have had means of fixing them. :( The app and headphones were a game changer in 2012; many don't come with touch controls. Five stars for making awesome tech and fantastic audio. Oh, and this excellent app idea, Concert Hall, goes hard. ### 5/5 — RIP *2024-09-10, version 2.8.1* Best Headphones Ever. Enabling Lou Reed is a must! RIP Zik. ### 5/5 — Awesome App *2017-04-27, version 2.8.1* Thus app works flawlessly on my IPhone 6S Plus! I like how I can adjust everything from the app including turning on and off the noise canceling feature!!! ### 5/5 — all good *2016-08-22, version 2.8.1* they did something to the update and all is well ### 5/5 — Works just fine *2016-06-20, version 2.8.1* I have a apple phone iPhone 6s Plus and hooked up fast and found my device fast. I am able to adjust sound and output. ### 5/5 — This app is not compatible with... *2016-02-15, version 2.8.1* the first generation Zik headphones. There is a separate app that Parrot makes for the Zik 2.0 and 3.0. I give it five stars because it does what it says and I’ve used it with the first generation Ziks since they first came out. ### 5/5 — Works Great *2015-10-26, version 2.8* I have had my app for a gen 3 iPad for maybe 6 months or so, and it works just fine. Now I'm getting a iPhone 6s Plus, so I will the app for that too. Hopefully it will work as well. If app had not have worked I would have wanted to return the headphones, as the app has a whole lot to do with your headphones such as batt. Life etc. Bye. ### 5/5 — Please update for iOS 9 *2015-09-23, version 2.7* It's not supporting iOS 9 with some functions, please fix ### 5/5 — I love it! *2015-04-01, version 2.7* every time I put use the headphones I am amazed at how the sound comes out crisp and clear. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*