# Partenamut > Mobile access to health insurance services, claims, and partner discounts. (iPhone/iPad app by Partenamut.) - Source: https://appshunter.io/ios/app/partenamut/id920787988 (this page in markdown: same URL + `.md`) - Developer: [Partenamut](https://appshunter.io/developer/920787987) - Category: Health & Fitness, Utilities - Price: Free - Rating: 2.50/5 from 4 App Store ratings · 69 written reviews indexed - Age rating: 12+ - Requires: iOS 15.1 · 69 MB - Languages: American English, French (France) - Released: 2014-10-15 - Data updated: 2026-07-30 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/partenamut/id920787988/reviews.md ## What is Partenamut? *** Your health insurance provider’s services on a smartphone and tablet! *** Identification stickers, secure e-Box, incapacity for work, discounts with our partners, etc. By downloading the Partenamut app on your smartphone or tablet, you can access your health insurance provider’s online services even more easily. *** Request your Partenamut Benefits: a photo and it is done *** Sport, psychiatry, contraception, etc. Save time by sending your reimbursement request for a Benefit. Easy, fast and convenient: with just a few clicks and a photo, it is done! *** Reimbursements: always keep an eye on them *** Visit to the doctor, reimbursement for one of our Benefits, contribution from a health insurance policy, for example Hospitalia or Dentalia Plus. Track of all your health reimbursement at a glance! *** Identification stickers: order or print them with 2 clicks *** Running out of identification stickers? Order them in an instant and receive them in your letterbox. Do you need some right away? Download and print them immediately! *** Incapacity for work: keep track of your file *** Procedures relating to incapacity for work, payment of your benefits by the health insurance provider, etc. In the event of illness or accident resulting in incapacity for work, you can also manage your file in your app. *** Secure e-Box: view your messages and documents *** What about the important messages and documents we send to your e-Box, your secure inbox? You can also view and manage them in the Partenamut app. *** Travel documents: order them in seconds *** Travelling abroad in the near future? Easily order in the app your EHIC card or the travel document you need in the event of urgent care abroad. *** Immediate access to your mutual insurance and health emergency contacts *** Find your nearest branch or one of our letterboxes, call one of our advisers or a Partenamut Shop, send us an email, but also call all important emergency numbers without wasting time: you do it directly in the Partenamut app. *** Parten’Air discounts: live from your app *** Optical, health and well-being, dietetics, sports stores, fitness, courses, holidays, etc. - the digital Parten’Air card embedded in your app provides exclusive discounts with numerous partners... partners that you will also find in the Partenamut app. *** Download the Partenamut app and then log in to My Partenamut *** • Download or update the Partenamut app. • Log in to the My Partenamut services by entering your username and password that you already use to access the web version of My Partenamut. • Do you not yet have a My Partenamut account? Create it directly in the Partenamut app. ## Key features - Submit reimbursement requests via photo - Track health reimbursement status - Order and print identification stickers - Manage incapacity for work files - Access secure e-Box messages and documents - Order travel and EHIC cards - Access partner discounts with Parten'Air card ## Recent user reviews (10 of 69) All indexed reviews: https://appshunter.io/ios/app/partenamut/id920787988/reviews.md ### 1/5 — Amelioration de connexion *2026-03-01, version 26.8.1* En effet, il n’est plus possible de se connecter… ### 5/5 — Erreur *2026-02-26, version 26.8.0* Quand je clique sur « me connecter » j’ai le message « oups ça n’a pas fonctionné » Autrement dit, l’application ne fonctionne pas ### 1/5 — Technical error *2026-02-20, version 25.50.0* Keeps getting the same error and app does not load. Reinstalling does not resolve the problem. ### 1/5 — Inutilisable *2026-02-04, version 25.50.0* Depuis presque un mois toujours le même message stipulant une erreur et l’application doit se relancer. Malgré plusieurs actualisations, ça ne fonctionne toujours pas ### 1/5 — Not working *2026-01-27, version 25.50.0* I am not sure if it's just a problem I have or if it's more extensive, but it doesn't work with iOS 26.2 ### 2/5 — Souvent en panne *2026-01-25, version 25.50.0* En soi l’appli est utile et pratique mais 50% du temps elle affiche « en raison d’un problème technique… » et est Inutilisable. Merci de maintenir vos serveurs avec plus de professionnalisme ! ### 2/5 — Problème *2025-11-18, version 25.46.1* Bonjour, je suis constamment déconnecter de l'app. Il fut un temps, j'ouvrais l'app et mon compte était là. Aujourd'hui, je constamment remettre mon pseudo, mon mots de pass et en plus de ça, cela échoue. Alors que mon mot de pass est correcte... Bref, c'est cassé depuis un moment. ### 1/5 — No longer works *2025-10-25, version 25.40.1* The app no longer works since iOS 26. It’s not even possible to open the app or sign in. Been like this now for weeks. Bad development. ### 1/5 — Bug total *2025-09-05, version 25.32.1* L’application est inutilisable depuis plusieurs mois. Je désinstalle, je réinstalle, j’attends les mises à jour mais rien ne se passe… nécessaire de se connecter sur la page web à chaque fois ! ### 1/5 — CEAM - Bug total ! *2025-08-12, version 25.28.3* Le téléchargement de la carte CEAM ne fonctionne pas, et aucun moyen d’envoyer l’info aux développeurs ! ## Frequently asked questions about Partenamut ### What can I do with the Partenamut app? The app allows you to manage your health insurance services on your smartphone. You can submit reimbursement requests by taking a photo, track the status of your claims, order or print identification stickers, and manage your incapacity for work files. It also provides access to your secure e-Box for messages and documents, allows you to order travel documents, and offers discounts with partners. ### How do I submit a reimbursement request? Submitting a reimbursement request is easy and fast. You can do it with just a few clicks and a photo directly within the app. This applies to various reimbursements such as for sport, psychiatry, contraception, doctor visits, or specific policies like Hospitalia or Dentalia Plus. ### Is the Partenamut app free to download and use? Yes, the app is free to download. Users will need to log in using their existing My Partenamut account credentials. If you don't have an account, you can create one directly within the app. While the app itself is free, it offers access to insurance services and potential discounts. ### What kind of discounts can I get through the app? The app features the digital Parten'Air card, which provides exclusive discounts with numerous partners. These discounts cover areas such as optical, health and well-being, dietetics, sports stores, fitness, courses, and holidays. You can find and access these partner discounts directly within the app. ### Can I order identification stickers or travel documents? Yes, you can easily order identification stickers directly through the app and have them delivered to your mailbox. If you need them immediately, you can also download and print them. Additionally, if you are traveling abroad, you can order your EHIC card or other necessary travel documents for urgent care. ## Version history (last 5 releases) ### 26.30.0 — 2026-07-28 What's new in the app: - Improvement of Agencies page - Bug fix on Partner page ### 26.24.0 — 2026-06-19 What's new in the app:  - Bug fix for NordVPN users ### 26.22.1 — 2026-05-28 What's new in the app:  - Update of the EHIC card number ### 26.20.0 — 2026-05-20 What's new in the app: - Minor improvements ### 26.18.0 — 2026-05-05 What's new in the app: - Calculate the date of your next medical checkup - Find info about health screenings - Minor bug fixes ## Apps similar to Partenamut | App | Rating | Price | Category | | --- | --- | --- | --- | | [Jims](https://appshunter.io/ios/app/jims/id6448731742) | 4.9 (8) | Free | Health & Fitness | | [Helena](https://appshunter.io/ios/app/helena/id1631513561) | — | Free | Health & Fitness | | [Vanbreda](https://appshunter.io/ios/app/vanbreda/id1364989341) | 4.8 (6) | Free | Health & Fitness | | [Animo Studios](https://appshunter.io/ios/app/animo-studios/id6502332581) | — | Free | Health & Fitness | | [Yoga Room](https://appshunter.io/ios/app/yoga-room/id6465251632) | — | Free | Health & Fitness | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*