# Party City — user reviews > 51 indexed App Store user reviews of Party City by Party City Corporation, rated 3.14/5 from 933 ratings. - Source: https://appshunter.io/ios/app/party-city/id854035336/reviews - App overview in markdown: https://appshunter.io/ios/app/party-city/id854035336.md - Rating breakdown: 5★ 440 · 4★ 43 · 3★ 31 · 2★ 41 · 1★ 378 ## What do users think of Party City? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 🚀 Fast shipping - 💰 Good deals and discounts **Cons** - 🐛 Glitchy and buggy - 🤯 Confusing and frustrating to use - 🔁 Redirects to website instead of in-app functionality - 💨 Items disappear from cart **Commonly reported bugs** - Frequent crashes and app freezes - Login issues and inability to save account information - Inconsistent behavior when adding items to cart - Curbside pickup orders not processing correctly **Most requested features** - Option to create multiple wishlists - In-app checkout without redirecting to website - Improved search and filtering capabilities - Ability to check stock availability in nearby stores ## Newest reviews (16 of 51) ### 2/5 — Difficult to use *2021-07-01, version 6.4.0* When trying to shop in the app, it always takes me to an additional page in my Safari browser to look at anything. Then when I add something to my cart and go back to the app, it isn’t there. Easier just to use the party city website on either chrome or safari. ### 2/5 — Glitchy *2021-03-23, version 6.2.3* The app isn’t great and their website is not great either. It’s so slow. The app doesn’t even recognize me and when I try to reset pwd I get an error. Meanwhile I know I have an account cuz I can use it on the computer. It’s got potential if you can use it - I can’t - but needs work. Honestly save more time shopping in person. ### 1/5 — Bag shopping experience *2021-01-16, version 6.2.2* Very slow, not easy to navigate between pages, no way to update quantities in your cart, after you set a same day delivery date/time it resets in the same shopping session and you keep having to reset your delivery. Very aggravating. I’ve stopped shopping and won’t make a purchase because of the horrible shopping experience. ### 1/5 — Horrible *2020-12-18, version 6.2.2* I wish I could give this 0 stars lol every time I try to use this trash app I get so frustrated I end up just buying balloons at the grocery store. It’s technically a native app but you’re still shopping on the party city website which is EVEN WORSE. If you’re in the market for an instant headache then look no further. ### 1/5 — The App Isn’t Bad.... *2020-10-30, version 6.2.1* It’s the complete lack of competent sales associates at the Spartanburg, SC location. I arrive at the store to pick up my curbside order two hours after I place my order. I have yet to receive any notice that my order was ready. I call and the guy that answers says it’s still processing but will be ready by 8pm. I call again at 8:10 and a lady tells me it’s still processing. I cancelled my order. I’m hoping to see my refund sometime this century. ### 1/5 — What is this even used for *2020-10-27, version 6.2.1* It’s useless it just directs you to the site and the site also is bad like I typed something in and sometimes instead of showing the results it gives me a single thing it is stupid I might as well go in person to the store ### 1/5 — Just takes you to the site? *2020-10-20, version 6.2.1* Apologies for the very short review as I’m very tired, but I do not believe this app deserves over 2 stars for the reasons below: -MANY Glitches -If you click a product, category, or pretty much anything, it brings you to their site instead of it being an actual app. -Sort of Laggy -Slow Response And probably many more. However, I just re-download it because my birthday is coming up in VERY early January (the very last day of the first week) and I absolutely LOVE Party City for everything party/holiday related, so, I will be editing this review and telling you my thoughts if they have changed it at all. ### 3/5 — App turned awful now *2020-10-19, version 6.2.1* Okay so I’ve bought from party city online before and it was great. They have some pretty good deals ! And they used to have free shipping if you ordered through the app that was even more awesome! But lately the app has been awful I try going on again and every time I try searching something up it takes me to the webpage !?! Like what’s the point of the app if we can’t see the items through there! I hate it how. I’m thinking of uninstalling ### 2/5 — App will not show you if custom is out of stock *2020-10-12, version 6.2.1* Ordered a custom for pick along with an accessory for the custom. It was paid with my debit and the money was taken out my account just to be told the custom is not in stock so I will have to wait 7-8 business days for a refund. Why they figured I would still want the accessory with no custom, I have no idea.. pretty frustrating. Wish they wouldn’t offer in-store pick up if it wasn’t available. Or at least not charge my card until they were sure I could get the product. Now I have to wait for a refund on something I never received. ### 1/5 — I couldn’t even order anything *2020-10-10, version 6.2.1* After trying to order curbside pickup, the app would reload every 2 seconds and it didn’t even get passed the pick up time, it just went back to changing my location even though it was available in that location ### 2/5 — Effectively just a bookmark *2020-10-07, version 6.2.1* Almost everything you do within the app just opens a web browser. Search results open an embedded Safari frame. So does selecting a store. So does pretty much everything in the menu on the left side. And then while you’re using the app to browse the website, the website encourages you to download the app that you’re currently using to browse the website. Like… come on. It’s not that the app is particularly bad. It’s just pointless. You’ll have a less clunky experience just going to the website yourself instead of having a wrapper app do it for you. ### 1/5 — Placed a order three times *2020-09-10, version 6.1.17* I tried today place a order three times and it never completed the order I tried from Google Chrome browser, from Safari browser, and now from the app at different times during the day yet neither time did it produce a confirmation number at the end when you click on place a order . It just have me a blank page I don’t know if anyone else is going through something similar but I refuse to do business with a company like this I pray no one can get access to my card information. Worst customer service as well . ### 1/5 — This app is infuriating *2020-09-01, version 6.1.17* You would think after creating an account and using the app, the cart would save. But no, after having about 80 items in my cart to get supplies for my daughter’s birthday, I had to put my phone down to do something else and get my card to checkout. When I come back to the app, I found that my cart was empty!!! This is so frustrating and completely wasted my time. ### 2/5 — Useless *2020-08-07, version 6.1.17* The app keeps deleting all items in your cart every time you leave the app. Useless! I created an account thinking that the app would save the items in my cart if I had an account, but that did nothing either. An app is supposed to make things easier than if you were to use your browser—nope, not this one! Utter waste of time and phone memory! ### 2/5 — Glitchy and so many bugs for curbside pickup... *2020-06-05, version 6.1.16* I had ordered inflated balloons and it didn’t even show up on my order. But placing the order took so long. I never got an email either telling me my order was ready. I had waited 4.5 hours for my order! I wanted my order earlier in the day. I’m not happy with the mobile service, but the staff was friendly and inflated my balloons for me. ### 1/5 — Crash. *2020-05-29, version 6.1.16* Same issue others are reporting. Crashes upon opening. Seems this issue has been going on long enough that something would be done about it. I used it back in February with some problems, but this is the first time I’ve had it crash upon opening. Website seems to be functioning. ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is pointless *2023-03-19* It literally sends you to the online website where you have to log in. instead of just being able to have your account there and shop directly from the app. If you accidentally press done on the top left corner all of your items in the cart will not save. Completely useless. For that you can just go directly to the website or shop elsewhere. ### 1/5 — POINTLESS APP *2022-09-13, version 7.1.1* Party City website is pretty awful so I downloaded the app thinking it would be easier and more functional. NO! Clicked on “Account” to log in and was redirected to website. Searched for “Balloons” and once again redirected to the website. I can only think they’re gathering info via the app bc there is literally no purpose to downloading this app. Don’t bother. ### 1/5 — No *2022-09-02, version 7.1.1* Third time I’ve ordered online for pick up and got no email confirmation. Then when I show up, they say they never got my order. Each time I show them my bank statement showing the money being taken out and they say I have to call my bank about that. THREE TIMES. Never ordering again. ### 1/5 — No Point of the App *2022-04-27, version 7.0.0* I don’t see the point of having the app when every time you search or click something only on the app it just takes you to open up the internet browser. I tried to add stuff to my wish list but the only option is “add to cart”. Also after signing in to your app, you also have to sign in on the actual website as well. If only it was like the Walmart, Target, Family Dollar, and etc when you want to order or save items only from the app and not being forced to use the actual internet browser when you have a phone that’s works faster on the apps then the actual internet browser. I highly don’t recommend this app at all. If you want to go on Party City just use a regular computer or if you have fast internet service then you can use whatever server you use on your phone. This app is useless. ### 1/5 — Pointless *2022-02-19, version 7.0.0* The app just opens the website- there are all these menus and settings and profile options listed but when you click ANY of them, it just sends you to the website. VERY suspicious this app is just used for tracking what else you do on your phone so they can advertise ### 1/5 — Useless *2022-02-09, version 7.0.0* I don’t understand the point of this “app” if it just opens the web browser within the app. You’re better off using safari instead of going through this useless app. The developers should see how other stores have them. I mean every single one. This app makes me feel like they were just invented. Get with the program, literally. ### 1/5 — Lazy developers... *2021-10-03, version 7.0.0* This isn't a real app, every search or category you choose just opens up a separate web browser and the app itself is for show, it's unnecessary to waste space and have them running their info grabbing in the background. Expected better from you guys. ### 1/5 — What’s the point of this app? *2021-09-06, version 6.6.0* I’m not sure the benefit to having this app. Anytime I click on something or search for something it just takes me to the party city website. I can go to that without an app. Deleted it almost immediately after downloading. ### 1/5 — Terrible *2021-07-03, version 6.4.0* Does not keep you logged in and does not keep items in your wishlist and cart. You have to keep searching for items over and over again if you are not ready to check out right at that moment. ### 1/5 — App is pointless *2021-06-06, version 6.4.0* The app is pointless as it just redirects you to a web browser whenever you click on anything or search for anything. Also, whenever I try to filter out what's in stock in stores near me it still shows me items that are out of stock. ## Most praised reviews (10 highest-rated) ### 5/5 — To long to load *2020-08-20, version 6.1.17* I think it is amaze but it takes to long to load ### 5/5 — Success *2019-07-04, version 5.0.1* This app is so easy to navigate and getting invitations for my daughter was a breeze. Will be using again for sure ### 5/5 — So Easy! *2017-10-10, version 2.8.0* I never write reviews but this deserves one! Shipping is one of the fastest I've seen and I do A LOT on online shopping! Returning items were simple and painless. They always have some sort of discount or deal going on too, whether it be 20% off or free shipping, it has saved this mama some cash for sure! Keep it up Party City! ### 5/5 — Satisfied *2017-03-17, version 2.8.0* The reasons are endless for loving the use of this app. Beats going into the store, lines, fetching the stuff and most of all majority of the things are here. Thank you. Keep the variety up to date and I'll be your online customer for a lonnng time.❤️❤️ ### 4/5 — Wish list +.....? *2019-10-25, version 6.0.35* Absolutely loving the Party City app, I just wish there was a way to create more than one wish list. For example, a wish list for things I’d love to get and then the ability to make another wish list for a special party coming up in the future, say a milestone bday, or graduation. That way, I could make a list of things I need/like to buy & wouldn’t have to buy them all at once. Our HS colors are green & white, I’d love to be able to buy/check off party supplies when sales come up or if I’m in the store for another reason. It would be great to add/delete items from these lists as well. Perhaps a registry would be easier? Either way, it would be a great feature. Thanks! ### 4/5 — Party City *2019-10-04, version 6.0.12* Party City is an easy to use app where users can shop from a large range of items for holidays such as Halloween or for just festive related events. It is easy to navigate and find what you may be looking for whether online or in store. Users can also use the app to find the nearest locations. Party City also has an AR feature which is more and more common in home decor shopping applications where you can see how an item will look in your home. This can be very helpful for heavy decorators who want to create a coordinated festive ambience. ### 4/5 — Very easy to use *2017-02-13, version 2.8.0* It is very nice and easy to used this app and simple. The only reason I give it 4 starts is because I had a problem with my cc it keep saying decline And the problem was not with cc because after 3 tries I used it on main website and had no problem checking out at all ### 3/5 — Love it just needs some fixing *2022-04-03, version 7.0.0* I love using the app because it’s easy but there’s a few glitches/flaws that need attention .. it would delete my items from the cart before I’m done shopping, also I would like to stay on the app but when I go in the app it takes me to the website and it can be confusing sometimes thinking I’m on the website when it’s the app.. ### 3/5 — There’s currently an issue *2021-10-27, version 7.0.0* I’ve been trying to add one item to my cart for a about 20 minutes now, and for some reason, the app is giving me an issue with something as simple as that. I press “add,” it doesn’t add, but it log me out - right after I log back in after retrying to add that one thing to my cart. It’s been doing that repeatedly. However, I am glad to see the app is no longer does that annoying jumping thing. ### 3/5 — Website more than an app *2020-12-20, version 6.2.2* This app, in my opinion, is more like a website that you save on your phone as an app. It’s not entirely awful given that it, at least for me, hasn’t crashed or been glitchy. It’s a bummer that it’s not all in app but it’s alright. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*