# Pasadena CSC > Pasadena city service reporting and tracking for residents and visitors. (iPhone/iPad app by City of Pasadena, CA.) - Source: https://appshunter.io/ios/app/pasadena-csc/id496337415 (this page in markdown: same URL + `.md`) - Developer: [City of Pasadena, CA](https://appshunter.io/developer/1033307565) - Category: Utilities, Productivity - Price: Free - Rating: 3.95/5 from 19 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 132 MB - Languages: English - Released: 2012-01-31 - Data updated: 2026-06-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pasadena-csc/id496337415/reviews.md ## What is Pasadena CSC? The Pasadena Citizen Service Center iPhone app is designed to provide residents, businesses, and visitors with access to Pasadena City Hall, 24-hours a day, 7 days a week. So next time you spot graffiti in your neighborhood, hit a pothole on your way to work, or notice an abandoned shopping cart on your street just use the Citizen Service Center to report it. Simply open the CSC app, select an issue, and tap submit. You can even include a picture if you like and your issue will be automatically routed to the appropriate department for investigation. You can also check back periodically to track the status of your requests. ## Key features - Report city issues (graffiti, potholes) - Submit requests with photos - Track request status - 24/7 access to city services - Automatic routing to departments ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/pasadena-csc/id496337415/reviews.md ### 1/5 — Useless *2025-02-07* Although this app is a comprehensive and better organized version of the website, the people that respond to open tickets take several weeks and ultimately don’t follow through with anything and give rude gaslighting answers followed by extra charges. It’s just a money leeching addition to the greed of Pasadena. I’m very disappointed with this system and this city. ### 2/5 — Pasadena Citizens app (CSC) *2024-05-01* The app used to work great. You submitted a request and it was handled. Lately you are not able to upload a photo. Also - the request is closed immediately without the item being handled. Now the app is missing the track request menu so you can’t see any status. My app is up to date but this is very clunky. Also - do not close items/requests when they are not addressed. That defeats the whole purpose of a citizens app. ### 1/5 — Useless *2023-05-02* Although this app is a comprehensive and better organized version of the website, the people that respond to open tickets take several weeks and ultimately don’t follow through with anything. I’m very disappointed with this system. ### 1/5 — Useless so far *2020-07-05* I haven’t been able to use it as it just hangs a long time every time I try to start a request. Same thing happened when a first opened and it was painfully slow. I hope they fix it! ### 5/5 — Thank you Pasadena *2018-10-19* Thank you for this amazing app to communicate with the city of Pasadena. The city’s response to any reporting has been prompt and professional. Thank you. ### 4/5 — It works! Please use it! *2016-07-07* I have been using the app on and off for over a year, as an ordinary citizen with no ties to government. It works - the city has promptly addressed every problem I've reported, mostly problems with the streetscape - paving, lights, signs. I wish one could upload more than one photo in a single report. That's the only reason for 4 stars instead of 5. ### 5/5 — Great App - Needs Promoting *2015-10-13* This app is only as good as its user base (Pasadena residents). It's great , lets make it famous. ### 5/5 — Great idea *2015-04-27* Terrific and simple app that connects you better to city services. More immediate and useful than a time-consuming phone call. Thank you, Pasadena. ### 5/5 — Best App for Pasadena! *2014-08-03* I love this app. It makes it easy to report many types of issues to the city. From broken stop lights or street lights to pot holes or barking dogs, with a few keystrokes, you can report an issue to the right part of the city government. Your report includes the street address of the issue, its location on a map, an optional photo, your name, phone, and email address. Then - and this is really cool - the city sends you a thank you email and then sends another email when the issue is resolved. I have reported 16 issues in the last year, and they have been closed in 10 days or less. Some within 24 hours! I tell all my friends about it. Try it, you'll like it. ### 5/5 — Local *2013-03-29* Easy, fast & efficient! ## Frequently asked questions about Pasadena CSC ### What types of issues can I report with Pasadena CSC? You can report various city issues such as graffiti, potholes, and abandoned shopping carts. The app is designed to cover a range of common urban maintenance and service needs. ### Can I track the status of my reported issues in Pasadena CSC? Yes, you can check back periodically to track the status of your submitted requests. This feature allows you to monitor the progress of your reports. ### Does Pasadena CSC allow me to include photos with my reports? Yes, you can include a picture with your report. This helps to provide visual context for the issue, aiding in its investigation and resolution. ### Is Pasadena CSC available on Android devices? Based on the provided data, Pasadena CSC is currently supported on iPhone, iPad, and iPod. Information regarding Android availability is not specified. ### How often is Pasadena CSC updated? The app was last updated on August 27, 2025, with version 5.49.1. This indicates a recent update, suggesting ongoing maintenance and potential feature enhancements. ### What is the age rating for Pasadena CSC? Pasadena CSC has an age rating of 17+. This rating is typically based on content that may not be suitable for younger users. ### Does Pasadena CSC have ads? No, the application does not contain advertisements. It is a free application without any in-app purchases or ad support. ### What is the user sentiment for Pasadena CSC based on ratings? Pasadena CSC has a rating of 3.9 stars from 19 ratings. This suggests generally positive user feedback, though there is room for improvement. ## Version history (last 5 releases) ### 5.64.1 — 2026-06-04 Bug fixes and performance improvements ### 5.63.1 — 2026-05-14 Bug fixes and performance improvements ### 5.62.1 — 2026-05-12 Bug fixes and performance improvements ### 5.49.1 — 2025-08-27 Bug fixes and performance improvements ### 5.39.1 — 2024-12-07 Bug fixes and performance improvements ## Apps similar to Pasadena CSC | App | Rating | Price | Category | | --- | --- | --- | --- | | [创衣盒子dBOX](https://appshunter.io/ios/app/dbox/id1462858880) | — | Free | Utilities | | [小城经纪人](https://appshunter.io/ios/app/id1459829320) | — | Free | Utilities | | [Genasys Protect](https://appshunter.io/ios/app/genasys-protect/id1626884549) | 2.6 (78) | Free | Utilities | | [SouthPas Mobile](https://appshunter.io/ios/app/southpas-mobile/id1636913736) | 4.0 (2) | Free | Utilities | | [Los Angeles County - The Works](https://appshunter.io/ios/app/los-angeles-county-the-works/id437707155) | 3.6 (26) | Free | Utilities | | [Santa Clarita Mobile App](https://appshunter.io/ios/app/santa-clarita-mobile-app/id425563366) | 4.0 (6) | Free | Utilities | ## More apps by City of Pasadena, CA - [PPL2GO](https://appshunter.io/ios/app/ppl2go/id1540796602) All apps by City of Pasadena, CA: https://appshunter.io/developer/1033307565 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*