# Pass Track — user reviews > 218 indexed App Store user reviews of Pass Track by National Information Technology Board, rated 1.97/5 from 228 ratings. - Source: https://appshunter.io/ios/app/pass-track/id1531996732/reviews - App overview in markdown: https://appshunter.io/ios/app/pass-track/id1531996732.md - Rating breakdown: 5★ 46 · 4★ 6 · 3★ 3 · 2★ 13 · 1★ 160 ## What do users think of Pass Track? Overall sentiment: negative **Pros** - ✨ Convenient and easy to use - 💨 Quick response from support - 🤝 Good government initiative **Cons** - 🐛 Buggy and crashes frequently - 🤯 Confusing and unintuitive UI - ⏳ Slow and unresponsive - 🤷‍♂️ Mandatory but not working properly - 🤬 Extremely frustrating experience **Commonly reported bugs** - Cannot enter arrival time - Inconsistent data display - Login and registration issues - Document upload failures - Unexpected app behavior **Most requested features** - Save user information for future trips - Alphabetical sorting of cities and districts - Streamlined and user-friendly design - Reliable and consistent performance ## Newest reviews (20 of 218) ### 1/5 — Useless app *2023-02-13, version 5.5* Its only wastage of time ### 1/5 — Kindly fix *2023-02-08, version 5.5* Nothing work ### 1/5 — Not able to register *2023-01-28, version 5.4* Im trying to register to the app but there’s not any option to register please fix it ### 1/5 — Not working *2023-01-09, version 5.2* The app is not working, I put my password and email and it says its invalid and this is not the original one. ### 1/5 — What a load of boll*cks *2022-11-19, version 5.2* This app is yet another example of the government and system and how pathetic this day and age is. All they care about is data harvesting and making life more difficult for the common folk. F*** the system kk ### 1/5 — Horrible app *2022-11-07, version 5.1* I added my/ family info on our June trip, why do I have to add all basic info again in Nov trip? Also getting Error when viewing the info I submitted. Also unable to delete the info I added so I can change and add info again! So glitchy and poor app. ### 1/5 — Cannot even register *2022-11-02, version 4.1* Hello, I cannot even register. Tried three time already. I have a flight to catch in 4 days.. what to do?????? ### 1/5 — App not working *2022-10-26, version 4.1* I’m flying out on Friday and the app is NOT working. Been trying to register for the past 2 days and each time it keeps giving me an error message and asks me to try later!!!!! Fix the app!! ### 1/5 — App not working *2022-10-20, version 4.1* Can not register an error message keeps occurring and saying to try later I am flying out tomorrow I can’t without this ### 1/5 — App doesn’t work *2022-10-20, version 4.1* Not sure, what’s the problem, but whenever I need to travel this app never works. I am trying for past whole week and it’s keep on giving me error and saying try in little while. If this is a mandatory app for registration, then why it’s not being fixed. That’s absolutely absurd. ### 1/5 — Useless *2022-10-19, version 4.1* Useless peace of software Never worked properly cannot log in after number of attempts of log in. ### 1/5 — Impossible de s’enregistrer *2022-10-17, version 4.1* J’ai essayé de m’enregistrer pour faire le pass track mais a chaque fois ça affiche Error. Donc comment faire ce fichue papier C’est vraiment incroyable de rajouter de la paperasse alors que d’autre pays supprime les démarches administratives. ### 1/5 — 1 star is generous. *2022-10-17, version 4.1* I wish there was an option to rate this app a ‘Zero’ star as giving it a 1 star is far too generous. This is quite easily the worst app I have ever used, or should I say attempted to use, as registering and subsequently logging in is a task in itself with the app continuously crashing and failing to load in details. What should be a VERY simple app it genuinely is a marvel how badly this is designed; especially as you factor in that we are living in 2022 and this is designed by the ‘Government of Pakistan’. Shocking. ### 1/5 — Error message and no data showing *2022-10-17, version 4.1* I have entered my travel details from UK but now nothing is showing on it rather an error message is popping each time I try to open it. I have deleted and reinstalled the app but still not able to register or login, app needs to be improved ### 1/5 — Unable to register *2022-10-16, version 4.1* I tried now several times to register - without success. Apparently, this app is necessary to travel to Pakistan. However, if I can’t register I can’t add my data. ### 1/5 — App doesn’t work *2022-10-13, version 4.1* this is the poor app I used in my life I don’t know who make this app I tell you here Please just delete it from App Store Really trash ### 1/5 — Bug issue *2022-10-10, version 4.1* Iam trying to register but getting errors that try again later and its been an hour also this app is mandatory still its not working and supposed to be fixed this bug issue and also after 1 day i have a flight to pakistan and can’t register on this app because of error will be a problem so please please fix the issue as soon as possible. ### 1/5 — Unable to load *2022-10-10, version 4.1* So hard to upload documents , you fill in the details and it doesn’t save and make you do it all over again , for being an official travel app kindly make it functional , can’t even login ### 1/5 — Worst app *2022-10-09, version 4.1* Don’t work at all for me ### 1/5 — Doesn’t work *2022-10-09, version 4.1* It doesn’t even open in my phone I can’t register myself ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad Application *2026-07-18, version 5.5* As usual Pakistani application not working as there is no one to keep the application update ### 1/5 — Not working *2025-10-14, version 5.5* Jb app chalti nahi ha to app store ma rakhena ka kya fida. ### 1/5 — Adeel *2025-03-02, version 5.5* The App is not working properly. I need to travel and submit declaration form, App seems buggy and undercooked. ### 1/5 — App is not working *2025-01-24, version 5.5* App does not work and gives messages of no internet even when connected to internet ### 1/5 — Rubbish app *2025-01-21, version 5.5* Its useless app ### 1/5 — Help needed *2024-06-02, version 5.5* I’m going to travel, and every time I register it says email already in use, then if I login, then it says credentials don’t match. How to solve it. And if I change password it says server errors. What should I do. I have been trying since two days and it’s giving the same message. ### 1/5 — Unable to register for the first time user *2024-03-28, version 5.5* I’m unable to register for traveling it’s keep loading with no message not sure how to proceed with this weird app. ### 1/5 — Duplicates *2024-03-10, version 5.5* App is garbage, recreates duplicate entries for a single one. ### 1/5 — Dumb *2023-05-22, version 5.5* There is nothing on this app to explain how to use it or what to do. What is the point of this app??? ### 1/5 — 1/5 horrendous app *2023-03-03, version 5.5* This app is so hard to use and it’s not user friendly at all. It crashes constantly and never works properly. It was because of this app I was not able to board my flight to Pakistan from California. It cost me thousands of dollars. Shame on the developers for making such an atrocious app. ## Most praised reviews (10 highest-rated) ### 5/5 — Is it really needed? *2022-08-19, version 4.1* On arrival I had my app open and ready to show. However, no one bothered to look at it. ### 5/5 — It took me 5 to 8 minutes *2022-06-23, version 4.1* Overall my experience with the app was really good it took me 5 to 8 minutes the whole process whoever I do wish was more clear and organize like some of the app that we see in other countries for instances here saudi app called tawakalna it’s most user friendly app and Absher you bitterly see your entire date right on one screen with modern logins interface. ### 5/5 — It works perfectly fine *2022-06-18, version 4.1* I had no issues whatsoever. All my info uploaded smoothly. 5 stars!! ### 5/5 — Great job of pakistan PTI government *2022-06-07, version 4.1* Thanks PTI government ### 5/5 — Excellent *2022-02-27, version 4.1* It’s work Perfekt ….. ### 5/5 — Worked well *2022-02-03, version 3.8* It worked well for me. No issues. ### 5/5 — Imran Hafeez *2021-12-17, version 3.8* Worked perfectly as long as you have all the pictures required to be uploaded. An improvement maybe to list all required documents listed before starting the registration process. Much impressed ### 5/5 — Y’all just doing things last minute *2021-12-15, version 3.8* App worked for us lol ### 5/5 — Anonymous *2021-12-11, version 3.7* Used to loads of times and it is super easy ### 5/5 — Saves the time *2021-11-28, version 3.6* Great app, helps you and the concerned authorities with your current health and travel requirements. Also a good initiative from the Pakistani government. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*