# passabene

> Scan and bag groceries directly from shelves at Coop supermarkets in Switzerland. (iPhone/iPad app by Coop.)

- Source: https://appshunter.io/ios/app/passabene/id527153458 (this page in markdown: same URL + `.md`)
- Developer: [Coop](https://appshunter.io/developer/301078496)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.40/5 from 18 App Store ratings · 18 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 142 MB
- Languages: German (Germany), American English, French (France), Italian
- Released: 2012-06-20
- Data updated: 2026-08-21
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/passabene/id527153458/reviews.md

## What is passabene?

Thanks to Passabene, you can scan your shopping directly on the shelf in any Coop supermarket in Switzerland and put it straight into your shopping bag. This means your shopping is already scanned and ready for payment at the checkout.
With the passabene app, you use your smartphone rather than a hand scanner from the store. 

Your advantages:
-	Passabene is easy to use:
You scan the items yourself and put them in your shopping bag.

-	You always have an overview: 
With passabene you can always see your chosen items and the total amount.

-	You save time: 
You don’t have to place your shopping on the conveyor belt. Only the completion code on your smartphone is scanned at the checkout or self-checkout.

How passabene works:
1.	Install the app
2.	Log in with your Supercard ID or create a new Supercard ID
3.	Select the store using location services or by scanning a QR code
4.	Scan item
5.	Pay for your shopping at a checkout of your choice

Further information: www.coop.ch/passabene 

Important: 
A stable Internet connection (3G or faster) is required to use the passabene app. 
Free Wi-Fi is available in all Coop stores, which you can use as an alternative to your mobile phone network.
Please note that you may incur charges from your provider when using the mobile phone network.

For more information about Coop’s free Wi-Fi go to: www.coop.ch/wifi

Supercard and digital advantages
When you use passabene you don’t have to show your Supercard at the checkout.
Digital coupons and collection passes are automatically taken into account when you shop. Your Superpoints are credited automatically after payment.

For detailed information go to: https://www.supercard.ch/de/app-digitale-services.html

Problems during use
If you have any questions or problems, please contact our Customer Service.
Tel. 0848 880 440 (national rate: CHF 0.08/min.)
Monday to Saturday, 8 a.m. to 8 p.m.
www.coop.ch/en/company/contact.html

## Key features

- Scan items directly from the shelf
- Bag groceries as you scan
- Track items and total cost
- Skip the conveyor belt at checkout
- Automatic Supercard integration
- Digital coupons applied automatically

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/passabene/id527153458/reviews.md

### 1/5 — how can an app be this unreliable

*2026-01-29*

Just look how Migros is doing it with subito go. Everythig works there! But coop fails so hard with it’s apps and passabene system, it is frustrating. I stopped going to coop because of this.

Update auf Developer-Antwort: Ich habe jahrelang ausführliche Fehlerbeschreibungen mit Screenshots an den Coop Kundendienst geschickt. Da wurde das alles aber einfach ignoriert. Wie kann ich sie direkt erreichen? chris at infopost.ch

**Developer response:** Thank you for your message. What can be improved in the app? Your Passabene-Team

### 1/5 — how can an app be this unreliable

*2026-01-25*

Just look how Migros is doing it with subito go. Everythig works there! But coop fails so hard with it’s apps and passabene system, it is frustrating. I stopped going to coop because of this.

### 4/5 — It‘s great when it works!

*2024-11-13, version 4.31.8*

I love this App so much but a bit too much of the time it isn’t working. 😩

### 5/5 — Fantastic App

*2023-08-18*

Love using the app to speed up shopping and paying! Only thing I would love to see is to be able to adjust the quantity in the app so I don’t have to scann the same item multiple times :)

**Developer response:** Thank you for your positive review. We will gladly take your input for the further optimisation of the app. Your passabene team

### 1/5 — POOR - no longer works

*2023-02-27, version 4.28.32*

No longer works (in Neubad store at least). 
“Passabene currently not usable” every time. 
Off to Migros.

### 1/5 — Wieso 3 Apps?

*2022-11-18*

Wieso braucht coop drei Apps (coop, Supercard, passabene) für etwas, das die Migros in einer schafft?

Zudem ist die Zahlung in der App ein Witz. Was ist der Sinn und Zweck, wenn ich trotzdem zu einer Kasse gehen, den QR-scannen und dort warten muss. Da kann ich auch genauso gut am Zahlterminal der Kasse zahlen - macht nicht viel Unterschied. Auch hier ist die Migros meilenweit voraus.

### 2/5 — Gute Idee, funktioniert aber immer seltener

*2021-05-22*

Eigentlich eine gute Sache, aber die Probleme nehmen zu.  Aktuell ist es seit ein paar Wochen so, dass alle Artikel, die gewogen wurden, nicht funktionieren. Muss man an der Kasse raussuchen und noch mal scannen. Dann kann man es auch gleich sein lassen mit Passabene.

### 3/5 — Vor Update top - danach Flop

*2020-12-22*

Einfach einzustellen, Scannen funktioniert gut. In der Vorversion hat die App die richtige Filiale automatisch erkannt und eingestellt. Das muss jetzt manuell bestätigt werden. Seit dem Update funktioniert das Übertragen der Daten auf die Kasse nicht mehr.

**Developer response:** Guten Tag, bitte entschuldigen Sie die Unannehmlichkeiten. Das soeben veröffentlichte Update (v 4.24.7) behebt das von Ihnen beschriebene Problem mit den Übertragungen. Wir würden uns freuen, von Ihnen ein aktuelles Feedback zur neuen Version der Applikation zu erhalten.

### 1/5 — Still not able to identify the store

*2020-07-14, version 2.6.8*

v2.6.8, 1*, “Still not able to identify the store”
The version history claims “Korrektur der Filialeerkennung”.
No it doesn’t, so still only one star.
And I did offer to be a beta-tester, but Coop only want internal testers. Well, then, maybe they could do their job a bit more thoroughly!

——————

v2.6.5, 1*, “No longer even auto-recognises store: no longer usable at all”

And without a doubt, all of the points that I made in my previous review still apply :-/

——————

v2.6.3, 2*, “Good when it actually works; needs shopping list”

Since Coronavirus reared its head, I have gone back to using this app, in order to be more independent in the store. So far I have used it five times: the first two times it worked fine, but since then, each time, after having scanned in more than a dozen items, when I switched to another app and then came back to it, it had lost all of its data and started again from scratch, which completely defeats the purpose of using the app, and so I just went to a cashier instead.

One of the reasons for me having to switch to another app was to check my shopping list in AnyList, which brings me to my second point, that if I had a shopping list directly in Passabene, I wouldn’t need to switch to another app. The Coop app has a shopping list, but does not allow data import from other apps, or seemingly integration with its own family of apps. The other reason for me switching to another app was to take a photo of an item as a memory-jogger, and again the app reset itself and lost all of its data

So, in summary:
1) PLEASE fix the stability problem. It is INFURIATING and makes the app pretty much unusable
2) please update the Coop app to allow shopping lists to be imported from other apps, such as AnyList
3) please update the Coop and Passabene apps, such that Passabene is able to use shopping lists directly from the Coop app, without having to switch to another app

### 5/5 — Super schnell durch die Kasse

*2020-06-27*

Funktioniert sehr gut

## Frequently asked questions about passabene

### Does passabene have ads?

Yes, passabene contains advertisements. This is common for free shopping applications that offer convenience features.

### What is the passabene app used for?

The passabene app allows you to scan items directly from the shelf at Coop supermarkets in Switzerland, bag them as you go, and pay at the checkout, streamlining your shopping experience.

### How does passabene save time?

Passabene saves time by eliminating the need to place your scanned items on the conveyor belt. You simply scan, bag, and then scan a completion code at the checkout.

### Is passabene available on Android devices?

Based on the provided information, passabene is currently only supported on iPhone devices. Compatibility with Android may be considered in future updates.

### What are the benefits of using passabene with a Supercard?

When using passabene, you no longer need to show your physical Supercard at checkout. Digital coupons and collection passes are applied automatically, and your Superpoints are credited after payment.

### What is the required internet connection for passabene?

A stable internet connection, such as 3G or faster, is required to use the passabene app. Free Wi-Fi is available in all Coop stores as an alternative.

### How do I get help if I have problems with passabene?

If you encounter any issues, you can contact Coop Customer Service via phone at 0848 880 440 (national rate: CHF 0.08/min) or visit their contact page online.

### What is the age rating for passabene?

The passabene app has an age rating of 12+, making it suitable for users aged 12 and above.

## Version history (last 5 releases)

### 4.35.3 — 2026-07-28

To improve your user experience, various other bugs have been fixed and minor adjustments made.

### 4.35.2 — 2026-06-01

To improve your user experience, various other bugs have been fixed and minor adjustments made.

### 4.34.5 — 2025-11-03

To improve your user experience, various other bugs have been fixed and minor adjustments made.

### 4.33.5 — 2025-06-05

Improvements: Various bugs have been fixed to ensure a smooth product scan function.

### 4.33.4 — 2025-01-21

You can now use your shopping lists created in the Coop app or WeNeed app with passabene (app & hand scanner).

## Apps similar to passabene

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Farmy: Regional Grocery Online](https://appshunter.io/ios/app/farmy-regional-grocery-online/id1350364208) | 4.8 (146) | Free | Shopping |
| [Ricardo: buy & sell secondhand](https://appshunter.io/ios/app/ricardo-buy-and-sell-secondhand/id429185033) | 4.7 (225) | Free | Shopping |
| [poinz: Cashback & Loyalty](https://appshunter.io/ios/app/poinz-cashback-and-loyalty/id547578059) | 4.2 (5) | Free | Shopping |
| [Migros – Einkaufen & Sparen](https://appshunter.io/ios/app/migros-einkaufen-and-sparen/id412845300) | 4.6 (1,012) | Free | Shopping |
| [Snabble](https://appshunter.io/ios/app/snabble/id1402064658) | 5.0 (3) | Free | Shopping |
| [avec 24/7: Scan & Pay](https://appshunter.io/ios/app/avec-247-scan-and-pay/id1454000074) | 4.7 (7) | Free | Shopping |

## More apps by Coop

- [Supercard](https://appshunter.io/ios/app/supercard/id397533053)
- [Import Parfumerie - impo.ch](https://appshunter.io/ios/app/import-parfumerie-impoch/id594116957)
- [FOOBY: Recipes & More](https://appshunter.io/ios/app/fooby-recipes-and-more/id1189007291)
- [Interdiscount](https://appshunter.io/ios/app/interdiscount/id1309468667)
- [Coop supermarket](https://appshunter.io/ios/app/coop-supermarket/id1459076427)

All apps by Coop: https://appshunter.io/developer/301078496

## Related topics

[coop supercard](https://appshunter.io/ios/topics/coop-supercard)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*