# Passbook by Remitly — Passbook is going away

> Financial services app that has ceased operations. (iPhone/iPad app by Remitly Inc.)

- Source: https://appshunter.io/ios/app/passbook-by-remitly/id1481135011 (this page in markdown: same URL + `.md`)
- Developer: [Remitly Inc](https://appshunter.io/developer/674258468)
- Category: Finance
- Price: Free
- Rating: 4.77/5 from 4,783 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 72 MB
- Languages: English, Spanish
- Released: 2020-07-27
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/passbook-by-remitly/id1481135011/reviews.md

## What is Passbook by Remitly?

Thank you for your interest in Passbook. 
Unfortunately, we are stopping services on May 1, 2023, and will not accept new accounts.

## Key features

- Financial services
- Account management
- Remittance services

## What do users think of Passbook by Remitly?

Overall sentiment: neutral

**Pros**

- 🚀 Great service especially with Remitly
- 👍 Clean and fast service
- 👍 Easy to use app
- 👍 Reliable and polite customer service
- 👍 Convenient for international users
- 👍 Competitive exchange rates and no hidden fees
- 👍 Backup debit card for travel

**Cons**

- 🐛 Accounts closed for no reason
- 🐛 Delayed money transfers from bank
- 🐛 Difficulty updating account information
- 🐛 Inability to transfer money out of Passbook
- 🐛 Unresponsive customer service
- 🐛 Ordered card issues not resolved

**Commonly reported bugs**

- Accounts closed without explanation
- Delayed money transfers from bank
- Issues updating account information
- Inability to transfer money out of Passbook
- Unresponsive customer service
- Ordered card issues not resolved

**Most requested features**

- Add savings account option
- Faster money transfer capabilities
- Allow Zelle integration
- Improve accessibility for visually impaired users
- Add virtual card option when physical card is lost

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/passbook-by-remitly/id1481135011/reviews.md

### 5/5 — Great service especially in combination with Remitly

*2023-02-21, version 1.60.0*

I’m sad that Remitly has decided to shut down Passbook operations; there need to be more options for banking that caters to the international crowd. This is my first review and I’m giving it a posthumous five stars.

### 1/5 — STAY AWAY FROM THIS COMPANY

*2022-12-14, version 1.58.0*

They closed my account for no reason, when I call them. They gave me no reason! They are soo unprofessional sent me an email that my account will be closed and spelt my name wrong! I called them they said my account will be closed on January 1st !!! Like what???? I need my money it’s almost the holidays and they stated they will send a check by february!!! What? I should sue you guys because it makes no sense !!!! I neeed my money!!

### 5/5 — Passbook Customer

*2022-12-12, version 1.57.0*

Just a quick shout out to Passbooks clean and fast service so far, I just deposited a check and it was smother than ever it’s under review now so I can expect to get this money in 3-5 business days from now. That is conveniently how I love PassBook…

### 1/5 — Worst bank app ever. Never download!!!!!

*2022-10-31, version 1.52.1*

I downloaded the app a week ago and tried to transfer some fund into the app. A day later I got emails saying my account is suspended and they need additional information such as self photo and bank account statement. I emailed but got a few other account manager emails after that, with the request for additional information which made me confused on what information I need to provide.
A few days later they said the account is closed for no reason and didn’t clarify what purpose they have for own my personal information. Never ever trust this app and the product they have!!!

**Developer response:** Hi there! Thank you very much for taking the time to do this review. May you please contact us so we can help you to take a look into your account? We will gladly help you to review your information and see what we can do to help you. You can call us to +1(206)-725-5784 or send us an email to service@passbook.app.

### 3/5 — Money transfers take almost a week 👎🏻

*2022-09-13, version 1.50.0*

The App is very good, what is NOT good is the delay of the deposit transfers from my bank to my passbook card.  I prefer to pay a fee for each cash transfer than to have to wait up to 6 days to see the deposit reflected on the Passbook card.  Cash App and Venom base the success of their apps on the speed with which they make cash transfers.  It's rare in 2022 for cash transfers from my account to Passbook to take this long. They don’t help at all and if they delay the emergencies that a client may have when waiting for that money.  There is a lot to improve in Passbook and I think this is the main point to correct: Make money transfers more efficient and faster.

**Developer response:** Hi there! Thank you very much for taking the time to do this review. May you please contact us so we can help you to take a look into this? We can share with you valuable information about deposits. We will gladly help you to review your information and see what we can do to help you. You can call us to +1(206)-725-5784 or send us an email to service@passbook.app.

### 5/5 — Best Debit Card

*2022-09-10, version 1.50.0*

I'm not entirely sure how long i've had Passbook, but im pretty sure its been about a year. I havent experienced any issues with my account or with deposits, that goes from bank transfers to check deposit and money transfers from cashapp. Really do recommend it, nice little back up debit card in my opinion

### 5/5 — Exceptional App and Service

*2022-08-14, version 1.46.0*

Customer service is quick, efficient, and I’ve never had an issue. The app is easy to navigate and it gives you access to your card 24/7, which makes locking it for any reason immediate and not difficult at all!

### 5/5 — Easy to use

*2022-08-05, version 1.46.0*

Easy to use, customer service is reliable and only a phone call away. Fairly easy dispute process. App is easy to use. Overall a great experience.

### 1/5 — Ordered card 2x

*2022-08-02, version 1.46.0*

I ordered a card and I told the representative that I didn’t want the flag anymore and it still came with the flag, I called and ordered a new card the guy assured me that the flag won’t be on it and guess what it came with the flag again. They will make things hard for you, I’m not sure anymore if I still wanna bank with this bank anymore, given the fact that I waited 22 days and they assured me that the flag won’t be on the card anymore and I just literally open my mail and he flag is still on the card.

### 5/5 — Passbook really makes it easier.

*2022-07-21, version 1.45.1*

Easiest app for money handling and especially since I don’t have social security nor itin it is the easiest to accept me with only my id.

## Frequently asked questions about Passbook by Remitly

### What is Passbook by Remitly?

Passbook by Remitly was a financial services application. It offered features related to account management and potentially remittance services. However, the app has ceased operations.

### Is Passbook by Remitly still available?

No, Passbook by Remitly stopped services on May 1, 2023. The app is no longer operational and will not accept new accounts. Users should look for alternative financial service providers.

### What were the main features of Passbook by Remitly?

While specific features are not detailed, the app was categorized under Finance and likely offered services such as account management and money transfers. These services are no longer accessible.

### What are the alternatives to Passbook by Remitly?

Since Passbook by Remitly is discontinued, users looking for similar services can explore other money transfer apps, international remittance services, or general finance and banking applications available on app stores.

## Version history (last 1 release)

### 1.61.0 — 2023-02-24

Thank you for being a Passbook customer and for keeping your app updated. 

In this latest version, we've made our app even better by making updates 'under the hood' to fix bugs, improve performance, and set up future features.

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## More apps by Remitly Inc

- [Remitly: Send money abroad](https://appshunter.io/ios/app/remitly-send-money-abroad/id674258465)
- [Rewire - now Remitly](https://appshunter.io/ios/app/rewire-now-remitly/id1173325516)
- [Remitly Circle: Global Account](https://appshunter.io/ios/app/remitly-circle-global-account/id6450153884)

All apps by Remitly Inc: https://appshunter.io/developer/674258468

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*