# Passenger rights

> EU travel rights information for air, rail, ship, bus, and coach. (iPhone/iPad app by European Union Apps.)

- Source: https://appshunter.io/ios/app/passenger-rights/id535428814 (this page in markdown: same URL + `.md`)
- Developer: [European Union Apps](https://appshunter.io/developer/947823674)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 29 MB
- Languages: French (France), German (Germany), American English, Bulgarian, Croatian, Danish, European Spanish, Estonian, Finnish, Greek and 13 more
- Released: 2012-06-29
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/passenger-rights/id535428814/reviews.md

## What is Passenger rights?

Ever been stranded at a European airport or had your luggage lost when travelling in the European Union? Check out this mobile app to know what your rights are immediately, on the spot.

Launched by the European Commission, the app covers all modes of transport in the EU – air, rail, ship, bus and coach. 

Passenger Rights gives clear and concise information on travel rights in the European Union. The question/answer format makes it easy for you to identify the problem you're having and get a clear explanation of your relevant rights, and the options available to you.

The app includes features for visually impaired people (when supported by the device), is available in 23 languages and uses local storage on your device to avoid the need for data connectivity whilst travelling.

## Key features

- EU travel rights information
- Covers air, rail, ship, bus, coach
- Question/answer format
- Information on delays and lost luggage
- Available in 23 languages
- Offline functionality

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/passenger-rights/id535428814/reviews.md

### 2/5 — Serve a poco

*2026-01-04*

A cosa serve questa app se poi il link per il modulo di reclamo non funziona. Sarebbe bello se da questa app si potessero compilare ed inviare direttamente i reclami

### 1/5 — Ne fonctionne pas en IOS 15

*2022-02-08*

Cette appli ne fonctionne pas avec iOS 15 et semble ne plus être mise à jour depuis iOS 11 ! Pourquoi ne pas le signaler ou la supprimer ?

### 1/5 — Blank - nothing displayed (iOS15.1)

*2021-12-03*

Empty. Shows ZERO info, white box!!

### 1/5 — Not loading on iPhone 11

*2021-06-25*

So can’t use it 😞

### 5/5 — Not working on iPhone X

*2019-08-11*

Hey Europeans, please update this great App. 🇪🇺

### 4/5 — Easy and Useful

*2019-06-05*

Never thought I would write an app review but here I am. The App is easy to use and gives direct information about potential problems. I‘d recommend everyone.

### 4/5 — Design improvements needed

*2017-11-30*

Great app use it often. Would like a more modern look though :)

### 5/5 — Great

*2017-08-02*

Easy to use, short and concise information with links to relevant legislation and contact details. 
Great to see EU finding this useful way to inform people of their rights.

### 3/5 — Repeated Information

*2016-11-24*

Each of the sub headings below the Air, Rail, Road and Maritime main pages are repeated twice, why is this? The information appears to be same same in each, confused.

### 1/5 — Leider nutzlos

*2016-10-10*

Leider lädt die App nicht. Wann gibt es ein Update/ fix?

## Frequently asked questions about Passenger rights

### What transport modes does Passenger Rights cover?

Passenger Rights covers all modes of transport in the EU, including air, rail, ship, bus, and coach. This comprehensive coverage ensures you are informed regardless of how you travel within the European Union.

### How does Passenger Rights help me understand my rights?

The app uses a clear and concise question/answer format. This makes it easy for you to identify your specific travel problem and receive a direct explanation of your relevant rights and available options.

### Can I use Passenger Rights without an internet connection?

Yes, the app uses local storage on your device to avoid the need for data connectivity. This is particularly useful when travelling, ensuring you can access your rights information even without Wi-Fi or mobile data.

### Is Passenger Rights available in multiple languages?

Yes, Passenger Rights is available in 23 languages. This broad language support aims to make the information accessible to a wide range of travelers within the European Union.

### Does Passenger Rights have features for visually impaired users?

The app includes features for visually impaired people, provided that the device itself supports these accessibility functions. This aims to make the information more inclusive for all users.

### What is the update frequency for Passenger Rights?

The app was last updated on January 7, 2026, indicating a recent update. The latest version is 2.2.9. The European Commission developer likely ensures regular updates to reflect any changes in EU regulations.

### What is the user rating for Passenger Rights?

Passenger Rights has a rating of 1.0 stars based on 1 rating. This indicates very limited user feedback available at this time.

### Is Passenger Rights suitable for all ages?

Passenger Rights has an age rating of 4+. This suggests it is suitable for children and adults, providing essential travel information in an accessible format.

## Version history (last 5 releases)

### 2.2.11 — 2026-07-16

This update adds all 24 official EU languages to the App Store listing.

### 2.2.10 — 2026-07-04

•	Bug fixes and performance improvements
•	Faster loading and smoother navigation
•	Refactored main screens for better stability
•	UI and UX tweaks for a more intuitive experience

### 2.2.9 — 2026-01-07

Added “Consular protection” section

### 2.2.6 — 2025-07-08

A thorough overhaul of the app offers a more user-friendly presentation and up-to-date information, as available on the Your Europe website.

### 2.2.4 — 2025-03-04

This update fixes a critical issue that prevented the correct behaviour of most interactive elements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*