# Passes — user reviews

> 84 indexed App Store user reviews of Passes by Passes, rated 4.60/5 from 541 ratings.

- Source: https://appshunter.io/ios/app/passes/id6736365906/reviews
- App overview in markdown: https://appshunter.io/ios/app/passes/id6736365906.md
- Rating breakdown: 5★ 479 · 4★ 11 · 3★ 5 · 2★ 4 · 1★ 42

## What do users think of Passes?

Overall sentiment: mixed

**Pros**

- 🚀 Smooth performance
- 👍 Intuitive user interface
- 🤩 Excellent content from creators
- 💻 Seamless integration with website

**Cons**

- 🐛 Frequent crashes and freezing
- 📺 Poor video and image quality
- 💬 Unreliable messaging and notifications
- 🔍 Limited features compared to website

**Commonly reported bugs**

- Videos not playing consistently
- Messages not updating correctly
- Inability to view high-quality media

**Most requested features**

- Ability to adjust media quality
- Voice messaging for creators
- Improved notification system
- More feature parity with website

## Newest reviews (10 of 84)

### 1/5 — Not ready for prime time

*2026-03-20, version 1.5.16*

Seemed like an promising way to support athletes in the NIL era. Had one subscription but the site was never very active and many promised perks never appeared. Cancelled my subscription and still got charged despite having confirmations. Support is mostly AI driven, even in email. They need to get their act together quick.

### 1/5 — Doesn’t even work

*2026-03-20, version 1.5.16*

Tried to even open the app. No directions on the screen  just a black log screen. OK let’s try it out. Try to create an account with my Apple ID. Nope just secondary screen with two broken web buttons. When publishing a product you might want it to actually work.

### 1/5 — Tf

*2026-02-24, version 1.5.14*

$100+ for a few photos that were worse than her instagram photos. I want a refund what a joke

### 1/5 — Massive battery drain

*2025-12-30, version 1.5.10*

This app uses an enormous amount of battery in the background for no apparent reason. It was using close to 40% of my battery according to my battery usage. Took me a while to figure out why my phone was half dead every morning. Uninstalled

### 1/5 — Predatory.

*2025-12-21, version 1.5.10*

One of their creators scammed me out of my money. Do not trust this app or any creator in it. I will be charging back everything they scammed me for. Taking advantage of me and so many others. 

STAY AWAY.

### 1/5 — Never feels authentic

*2025-12-09, version 1.5.8*

Trash interface, no time stamps on images. Cuts out audio you listen to when you log in or when you send a message.  Phantom notification waiting on phone even though you already dealt with it. Felt extremely predatory and never sure if you are talking with the person it says or a team of helpers or AI. Stay away.

### 1/5 — Keeps crashing

*2025-12-04, version 1.5.8*

Keeps crashing when I go into gallery

### 1/5 — Worst app I’ve ever used

*2025-11-17, version 1.5.6*

Lots of crashes, hard to use, creators are falsely advertising their content/product. Customer support won’t help, and very disrespectful. DO NOT get this app or anything else from this company until they are forced to change their corrupt policies and practices.

### 1/5 — Avoid

*2025-10-15, version 1.4.25*

Messages don’t update correctly and creators don’t fulfill their advertised plan and are AI like

### 5/5 — No Update

*2025-08-12, version 1.4.16*

App won’t open, demanding update but when you go to the store there is no new update available.

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy

*2026-08-10, version 2.4.1*

App is very buggy and needs work. After the most recent update I cannot chat with any of creators via the app. Conveniently the tip button still works. Have cleared cache and uninstalled/reinstalled app multiple times with no fix.

### 1/5 — Scam

*2026-07-03, version 2.2.5*

No way to cancel membership.

### 1/5 — Awful app

*2026-06-29, version 2.2.4*

I can’t even get past the sign up page without it freezing and loading for god knows how long

### 1/5 — Glitches and Freezes

*2026-06-07, version 2.2.1*

This app is quite bad from a usability standpoint. It glitches and freezes and I have to restart quite often. The messaging function rarely works as intended and I leave and reenter the chat function to see new messages about 90% of the time.

### 1/5 — Junk

*2026-06-01, version 2.1.0*

Try to open the app and it immediately closes. “Updated” 2 days ago. Yeah right. Worked fine this morning, now it wont work. Leave it alone and let people enjoy it.

### 1/5 — Crashes

*2026-06-01, version 2.1.0*

Everytime I open the App it always Crashes even after Reinstalling and Restarting my Phone

### 1/5 — Terrible app, doesn’t work

*2026-05-26, version 2.0.0*

It asks for user name and display name, you enter it and go pit in birth date and it wipes out the names you put in.

### 1/5 — No privacy, not worth the risk

*2026-05-21, version 2.0.0*

No demo no way to see the app and how it works just a generic sign in. Considering how controversial the founder is I wanted to see for myself how this app worked. I don’t trust apps that ask for personal information before showing anything else which is why I stopped at the sign in. Not worth the minimal hype. Maybe allow people to see your app before making users provide personal information. Just a suggestion.

### 1/5 — Bloodsucker of an app

*2026-04-29, version 2.0.0*

If you really wanna know what it feels like to sign up on this app and talk with creators

Take your wallet and light it on fire.  I guarantee it is the same exact feeling as that

### 1/5 — Can’t create account

*2026-04-22, version 2.0.0*

Trying to create an account thru the app. After putting in a username and display name you’re supposed to enter in your age by selecting your birthday. Tapping on any of the drop downs (month, day, or year) just refreshes the page and empties out the blanks. No drop downs ever appear, you’re just stuck.

## Most praised reviews (10 highest-rated)

### 5/5 — Great help

*2026-06-02, version 2.1.0*

I found a bug and wen i emailed them they help me out really quickly so the bug was fix within an hour. So they have a great customer support team

### 5/5 — The passes app

*2026-06-01, version 2.1.0*

I love the app but it is not working on my iPad 8th generation tablet and iPhone 15 and it needs to be updated and the membership needs to be free for all of users who used the app.

### 5/5 — The passes app membership subscriptions need to be free messaging should be free

*2026-04-21, version 2.0.0*

I love the app but the free messaging and subscriptions and memberships from the creators that I follow on there should be free

### 5/5 — Girls

*2026-04-14, version 1.5.18*

It a great place to meet girls lots of them $$$

### 5/5 — The passes app membership subscriptions need to be free messaging should be free

*2026-04-10, version 1.5.18*

I love the app but the free messaging and subscriptions and memberships from the creators should be free on the app

### 5/5 — Passes

*2026-03-05, version 1.5.15*

This is the best app I ever downloaded

### 5/5 — Love it

*2026-01-17, version 1.5.11*

Jessica McKay is so friendly to talk to on here so kind and nice I’d recommend this app guys if want to talk to your favorite famous people or celebrities on here

### 5/5 — Cool App

*2025-12-23, version 1.5.10*

Seems fun

### 5/5 — You guys need to work on this app.

*2025-12-10, version 1.5.8*

The 5 ⭐️ are for Pagie not for your app. 
1. Add a bar to see the first post or flip it to see the last post first. 
2. Explain what each tier has and doesn't have . also explain that each DM on the lower levels will cost 15 real dollars if they go for the basic level. DMs are gold in here. 
3 If your on the road with spotty connections your videos will be stuck in the buffer zone. you need at least a hotel room structured connection to enjoy them. 
4 Look we know about watermarks so make them visible but less intrusive...especially on a 60inch projector 📽️. 
5 Pagie knows her audience she is funny and can turn on a dime to show a the anthology of a swing so it's time to cut some of the lazy creatives in here that seem have no focus in here . 
6 For the ones that can only afford the basic package 📦 give them a bone 🍖 and chance to earn some DM points . rewatching the videos, or clocking time on your app. 
7 limit the amount of distractions around the followed creator and paid choice  . The app should open to the user's paid creator not some unknown or random person which we don't want to see. Sure the ones that are not paying for any content. throw them the kitchen sink. 
8 when going thur pictures or video stabilize your site so someone with a phone 📱 or a touch screen doesn't scroll right off their page closing the app. 
you have year to address these issues and provide a better experience. 
Your site brings the video and picture content and fills the screen on phones and tablets nicely. The laptops should sense widescreen or landscape filling the  entire picture as to give the creators a another tool to use landscape mapping as well. 
One thing that is good are less crashes than most apps. 
Ok let's go to work Devs

### 5/5 — Bran new option for the app.

*2025-09-11, version 1.4.25*

Dear Passes, please make all of the accounts of the creators on there right now to please have a free membership to follow or subscribe to so that we can all try to DM our favorite creators on there right now easily without having to spend so much money on them at all. I would appreciate it and would totally love that right now if that was a future on the app at this time. I just want to be able to connect to my most favorite creators on there without have to use any money on them at all in the DM when they show everyone stuff there tbh.Btw I really love everything else tho on there tbh! Thanks! :) Hopefully that will be an option there anytime soon at least! 😎👍❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
