# Passio GO — user reviews

> 297 indexed App Store user reviews of Passio GO by PassIO Technologies, rated 4.60/5 from 10,026 ratings.

- Source: https://appshunter.io/ios/app/passio-go/id1203861956/reviews
- App overview in markdown: https://appshunter.io/ios/app/passio-go/id1203861956.md
- Rating breakdown: 5★ 8,000 · 4★ 1,182 · 3★ 359 · 2★ 110 · 1★ 375

## What do users think of Passio GO?

Overall sentiment: negative

**Pros**

- 🚀 Real-time bus tracking
- 👍 Easy to use interface
- 🚌 Helpful for commuting

**Cons**

- 🐛 Frequent crashes and glitches
- ⏱️ Inaccurate arrival times
- 🗺️ Unreliable route information
- 💻 Difficult to navigate

**Commonly reported bugs**

- Buses disappearing from map
- App logging users out randomly
- Incorrect route information

**Most requested features**

- Display full bus schedules
- Ability to favorite specific stops
- Improved GPS accuracy

## Newest reviews (12 of 297)

### 3/5 — opinion

*2026-07-13, version 6.1.2*

this app is somewhat not reliable. It makes you miss the bus because of the wrong time it provides and it glitches out too much and you missed your stop. The tracking of the buses are always wrong or not always but half the time the tracking is wrong and the buses are not even coming. You have to wait at the bus stop even longer because the tracking was off.

### 4/5 — Works

*2026-06-24, version 6.1.2*

Works like it should

### 3/5 — Passio Go app

*2026-06-10*

The Passio GO app is a useful tool when it is functioning properly and the information is kept up to date. However, there are ongoing issues with GPS accuracy and bus stop locations.

In many cases, the app shows bus stops that do not match the locations bus drivers identify as the actual stops. This creates confusion for riders, especially those who rely on the app for trip planning and real-time navigation. Additionally, GPS tracking can be inaccurate, making it difficult to determine the true location of a bus.

To improve the rider experience, more frequent and accurate updates to bus stop data and GPS tracking are needed. Ensuring that the information displayed in the app matches the information provided by drivers would make the service much more reliable and accessible for all users.

### 4/5 — A few suggestions

*2026-05-21*

I like the idea of knowing where the bus is that ur looking for, can be seen  in real time. Instead of having to call and ask where it is at the moment 
I think there should be an option where as you can can see about how long it will take to get to a certain location along the route from the 2 stations. Instead of going to the website or calling. And the times that it will leave the stations. A few more different options in the settings also

### 3/5 — Some of the vehicles do not have GPS on them

*2026-05-02, version 6.1.2*

They also are further ahead than the GPS gives you.
If there any changes in the schedule, it is not put on the Messages bar.
Otherwise, it’s a great help!

### 2/5 — Slow, bad tracking

*2026-04-24, version 6.1.2*

App is slow, confusing to navigate, and half the time busses just don’t even show up with 0 notification.

### 2/5 — went downhill

*2026-04-17, version 6.1.2*

I genuinely have to estimate when my bus comes because the tracker is never not broken. only one bus shows up, very risky gambles 😬

### 2/5 — Time estimates are awful

*2026-04-14, version 6.1.2*

Can you guys make it so the time estimates actually somewhat work instead of just being totally wrong every single time ? I don’t understand how that functionality can get worse

### 2/5 — What’s the point?

*2026-03-27*

My university bus system recently switched to this app in their constantly-revolving recommendations for bus tracking apps, and my main question is… why? It’s not any more accurate or reliable than Transit, and it has a much worse user interface. This is just one more competitor in the increasingly saturated space of bus trackers that are only as good as the flawed tracking data they’re given, and this weird phenomenon of services switching between them every year or so does nothing to make riding public transit simpler: in fact, it does the opposite.
I’m giving this app 2 stars for being on average better than nothing, but not as good as its competitors, and very often not worth the frustration.

### 4/5 — Convenient

*2026-03-26, version 6.1.2*

I like that we have an app to track the bus. But now I need that app to be consistent. Also CTran, maybe you should start looking into apple/google pay as a means of paying the fare

### 2/5 — Bad

*2026-03-08, version 6.1.2*

The app is rarely ever accurate and even if it is it’s just hard to use. Sometimes the busses will just disappear from the map even if they were there 2 seconds ago. It’s just a bad app.

### 1/5 — Slowest app ever

*2026-03-04, version 6.1.2*

This app it’s literally useless, it’s lagging and crashing all the time

## Most critical reviews (10 lowest-rated)

### 1/5 — Developers should be jailed

*2026-08-14, version 6.1.2*

This is literally the worst app ever known to the mankind. 
UI is confusing and non responsive, backend does not work as the time refresh and you will never know how far the bus is. 
If someone were to make one shot vibe coded app, it would still be better than this trash

### 1/5 — Time estimates are awful

*2026-06-23, version 6.1.2*

Can you guys make it so the time estimates actually somewhat work instead of just being totally wrong every single time ? I don’t understand how that functionality can get worse
——-
Returning months later to note that the time estimates are still completely useless. This app is obviously purchasing 5 star reviews because it is not a functional app

### 1/5 — Legit the worse way to get around

*2026-06-16, version 6.1.2*

I hate this app with a passion, the buses are never showing the right route and it always seems to be either early or late. Sometimes they don’t even show up at all and the app doesn’t give any notification of cancellations! I hate this app so much💀

### 1/5 — Misleading tagline

*2026-05-30, version 6.1.2*

Do you wanna get somewhere on time? Well forget it. You won’t get that with this app. Their tagline is “real time bus tracking” and, well, forget the “real time” part of it. There just simply isn’t any tracking view. You can see the routes, and that’s it. You might as well use Google Maps because at least Google Maps will suggest other forms of transit.

### 1/5 — Does not work

*2026-05-19, version 6.1.2*

Phantom buses. Location always loads to last stop and takes too long to refresh to current stop. Buses disappear, error messages abound. This app is terrible

### 1/5 — Incredibly inaccurate

*2026-04-29, version 6.1.2*

The times and icons are not at all accurate

### 1/5 — Not for public transportation

*2026-04-23, version 6.1.2*

I thought this was going to help me with public transportation, such as GTA buses, (Greensboro public Transit Authority )for you to get around your city  everywhere day-to-day use I wish there was something that specified that before you download it

### 1/5 — No messages alerts

*2026-03-27, version 6.1.2*

The whole point of this app is to get updates on the shuttle schedule. Every time there’s a notification I click on it. The app opens and crashes and there is no notification inside the app so it is just taking up space on my phone for no reason.

### 1/5 — Does not work. Useless.

*2026-03-16, version 6.1.2*

Phantom buses. Location always loads to last stop and takes too long to refresh to current stop. Buses disappear, error messages abound.

### 1/5 — Not real time

*2026-03-07, version 6.1.2*

fail to track on time，very bad experience

## Most praised reviews (10 highest-rated)

### 5/5 — Make the bus location bigger

*2026-08-09, version 6.1.2*

Make the bus bigger

### 5/5 — County Commuter

*2026-08-05, version 6.1.2*

The app always seems to be accurate. Better then the previous one that it used

### 5/5 — Love

*2026-08-04, version 6.1.2*

Ready like the app helps me get to where I need to be work, gym, an Walmart

### 5/5 — Passio Go

*2026-06-30, version 6.1.2*

Excellent app to be on time for all events 🤞🏿💪🏿

### 5/5 — Great app!

*2026-05-29, version 6.1.2*

I have been using Passio Go for iOS for the past one year, and I found this app to be great to track my university bus schedule. Everything works smoothly so far! I recommend this app to others!

### 5/5 — Great service

*2026-05-07, version 6.1.2*

The Atlantic station shuttle drivers are very polite, service is excellent, keep it up.

### 5/5 — ⭐️⭐️⭐️⭐️⭐️

*2026-04-02, version 6.1.2*

Gets me there right on time everytime!

### 5/5 — To the boss

*2026-03-17, version 6.1.2*

Everyone is awesome and very respectful

### 5/5 — A better alternative

*2026-02-16, version 6.1.2*

I won’t have to wait long

### 5/5 — I love it

*2026-02-12, version 6.1.2*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
