# Passport America — user reviews

> 65 indexed App Store user reviews of Passport America by Passport America, rated 4.69/5 from 1,088 ratings.

- Source: https://appshunter.io/ios/app/passport-america/id358586578/reviews
- App overview in markdown: https://appshunter.io/ios/app/passport-america/id358586578.md
- Rating breakdown: 5★ 916 · 4★ 96 · 3★ 27 · 2★ 8 · 1★ 41

## What do users think of Passport America?

Overall sentiment: neutral

**Pros**

- 💰 Affordable camping
- 📍 Great app for finding campgrounds
- 💳 Saves money with 50% discounts

**Cons**

- 🔍 Difficult to find compatible campgrounds
- 🕰️ Many blackout dates and restrictions
- 🔑 Issues with logging in and accessing account
- 🗺️ Unreliable map and location features

**Commonly reported bugs**

- App crashes frequently
- Outdated and incompatible with newer devices
- Inconsistent performance and functionality

**Most requested features**

- Ability to rate and review campgrounds
- Option to store membership information in-app
- Improved search and filtering capabilities
- Native iPad support and landscape orientation

## Newest reviews (12 of 65)

### 3/5 — Regret

*2024-03-31*

I’m starting to regret my yearly membership. Areas I want to go to or not available or there’s no campgrounds. Other campgrounds have so many restrictions and I’m not paying in advance to a campground anymore after being taken for a few rides. I get my spot and then I pay you that’s how that works too. I found some campground owners are deceptive so I don’t pay til I get my spot. The apps nice. I hope I get something from my plan.

### 4/5 — Nice when it works.

*2023-10-06*

Read the fine print. Only works on certain days. Each camp ground is a little different. But if you can camp during the week you can same money.

### 2/5 — Route does not work

*2023-01-28*

The map routing feature does not work

### 4/5 — Black out dates

*2023-01-18, version 6.0*

We love using Passport America!  The half price rents are great, and we feel that it definitely covers the membership fee quickly.  The only complaint we have is that several of the included parks limit PA members to only a couple nights, sometimes not on weekends, and frequently not October through April.  I understand why, but makes it hard to find a PA spot sometimes.

### 1/5 — Crashes!

*2020-12-21, version 4.9*

I successfully used this app for awhile, but now anytime i try to use it, it crashes. I have uninstalled it, restarted my phone, reinstalled, uninstalled again, etc. still can no longer use it before it crashes upon opening it ☹️

### 1/5 — Update almost empty

*2020-06-28, version 4.8*

The newest iPad update does not have highlights, important campground notes , amenities.  Makes it useless.

### 4/5 — Great App

*2020-02-12, version 4.7*

My go to app for campground stays.
You can’t beat the discount at participating campgrounds. Do your homework and the membership will pay for itself. Well worth it.

### 2/5 — Opinion

*2019-04-04, version 4.6*

On the surface this sounds like a great deal. Then you quickly realize that although parks participate, usually with very limited access. Most parks won’t accept it for the weekend, often only a couple of days mid week. The price is Okay, but probably benefits them much more than you

### 1/5 — Don’t join

*2019-03-11, version 4.6*

We just joined and we are finding that the campgrounds listed as being members will not honor the half rates at any time except for the month of May and September. One campground joked they only had two spots of their over 250 sites dedicated to Passport America.

### 1/5 — Bait and switch?

*2018-03-15, version 4.0*

Campbell Cove RV in Lake Havasu.
We called and was told there was a site available in their “premium” spots. And yes they would honor the pass port price. We arrived a bit later and found they had rented the spot for full fare and the other site offered “was not going to get the passport America 50% off. Then they ignored the request to please fix the tv that only got 1 channel!! Also no Good Sam club discount was offered in place of Passport. We felt snookered into staying and will find lots of other options next time!  Keep shopping for other parks!!! Stayed March 12, 2018.

### 1/5 — Go back to older version

*2017-07-24, version 4.0*

I've loved PA for years but find the new app version unusable. Bring back the map search ability!!!  The new version doesn't allow for a search of an area.

### 1/5 — Why is there 2 different apps?

*2017-07-21, version 4.0*

Why is there two different versions for this app…? Which one is correct and get rid of the other one.  One of these must not be legit. Like others have said location services doesn't really work and you can't search the way you used to be able to! This is the work of a novice in charge!  Crashes constantly when trying to search just nearby!

## Most critical reviews (10 lowest-rated)

### 1/5 — Passport American member

*2024-04-18*

I do not recommend. I signed up March 30, I have not received a card. Can’t find any campgrounds that take Pa. Called customer care and the woman was rude. Ask to cancel she said no refund. I let her know it’s against the law to take money and offer no service. She said well give me the membership # I said where do I find that. On your card. I just you I haven’t received the card. Rude.

### 1/5 — Frustrated

*2024-03-30*

App doesn’t recognize my user name/password. I can access PA thru a search engine but not thru the app.

### 1/5 — Won’t start

*2023-09-01*

I log in and it just goes away. 
Brand new iPhone 14 plus

### 1/5 — Disappointed

*2023-05-01*

I bought this membership at an RV show. The couple manning the booth were very nice and raved about how wonderful the program is. Not all that wonderful. Campgrounds have tons of exclusions, only valid certain dates, monthly exclusions.  It is challenging to find a park that will take the discount.

### 1/5 — Difficult logging in

*2023-01-25, version 6.0*

Very difficult to log in

### 1/5 — Too many restrictions

*2023-01-17*

It’s very hard to make the membership pay for itself when there are so many campgrounds that do not accept PA for 4-6 months of the year. Also challenging are the one night restriction, the cash only requirement & the diversity regarding reservations, no reservations, book by phone, don’t book by phone & “please book thru Thousand Trails”. 
I fully realize that these partners operate independently but, if there could be some consistency it would greatly enhance the usefulness of having this membership. 
It really feels like participating campgrounds don’t want PA members. If they did, they wouldn’t make it so damn hard to use.

### 1/5 — Just Doesn’t Work

*2022-01-30, version 5.0*

The functionality to find a campground does not work.  App crashes.

### 1/5 — Hard to use

*2021-09-01, version 5.0*

App is glitching. Does not provide option to login to existing membership, only renew or purchase

### 1/5 — Gone bad

*2021-08-13, version 5.0*

Something is wrong with this app. Been using it for 5 years,  I used to be able to navigate all over the states and pick places. Now all I get is the whole US and I get bumped out as soon as I try to zoom in.

### 1/5 — Nice picture.

*2021-07-14, version 5.0*

So, is it only a picture? Is there a way to get past a splash screen and find an app? 2 iPhones and 2 iPads all show only a picture.

## Most praised reviews (10 highest-rated)

### 5/5 — Approval

*2024-05-19*

Great way to save a bunch…thanks PA!

### 5/5 — Passport America

*2023-12-27*

We have used it since 2004 we love it!

### 5/5 — Affordable camping

*2023-09-19*

Passport America has saved us hundreds of dollars in campground fees.

### 5/5 — Love

*2023-07-23*

Love this program    Only issue I M having is when I try to sign into my account on the app    The app kicks me off 😢

### 5/5 — Life membership

*2023-06-28*

Best money I have ever spent.

### 5/5 — Great app

*2023-01-24, version 6.0*

Keeps me updated on all the new Passport America campgrounds which is very much appreciated.

### 5/5 — This app is the BOMB

*2017-07-25, version 4.0*

This app gives me all the information I need, AND MORE. I love it!!!

### 5/5 — Awesome!

*2017-07-25, version 4.0*

A perfect app to be that perfect travel companion. Passport America really hit the nail on the head with this app. The trip routing feature just put my copilot out of a job!

### 5/5 — Best app/company ever

*2017-04-05, version 3.0.1*

Passport America the original 50% off is an amazing company, its app is so sufficient when looking for campgrounds while on the road, love this company and its staff is always so friendly every time I call!!

### 5/5 — Very Useful

*2016-05-17, version 3.0.1*

We are full time rv'ers and we use this app all the time. I really like the map feature for pinpointing parks in the exact area that we want them. PA is a no brainer as it pays for itself the first few nights that you use it. Parks can have restrictions but others may not have any. We use this a lot!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
