# Passport by Nexudus — user reviews

> 9 indexed App Store user reviews of Passport by Nexudus by Nexudus, rated 4.30/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/passport-by-nexudus/id1100057771/reviews
- App overview in markdown: https://appshunter.io/ios/app/passport-by-nexudus/id1100057771.md
- Rating breakdown: 5★ 61 · 4★ 7 · 3★ 6 · 2★ 4 · 1★ 6

## Most critical reviews (9 lowest-rated)

### 1/5 — Pretty clunky and glitchy UI

*2025-03-06, version 3.6.4*

It was glitchy before, not a great interface, does not encourage usage. I can't even log in anymore after the latest update. Have to use the webpage.

### 1/5 — Mark off package received

*2023-05-04*

Gave 1 star as no easy way to get app support. Suggestion: would be great if as a user you could mark off yourself any packages you have collected.

### 1/5 — Abusive transaction fees

*2022-06-30*

This app seems engineered to be less than clear on invoice payments.  Be aware!

**Developer response:** Hi Shivaavtar,

The app charges no fees for any transactions made within the app. All fees are defined by the payment provider used by the location you are a member of.

Nexudus Team

### 1/5 — I can’t change the language

*2021-11-19*

For some reason when I downloaded the app, it is in Norwegian and there’s no settings exposed to change this. While you can kind of guess what everything means… it’s not really helpful or easy to use.

### 1/5 — Buggy - won't work on IPhone 7

*2017-06-23*

Stops working when I tilt the phone or try to post a comment

### 2/5 — MISSING CALENDAR INFO

*2022-04-08*

I like to see who is using the space I reserved before and after me. I had to search several times to figure out where to alter the date/time - it’s not obvious. 
Also I would’ve appreciated an email or posting to inform me that the entire format was changing.

### 2/5 — Great but UI issues

*2020-01-29*

I always have issues with the keyboard blocking the send or post buttons when creating messages or posts to the feed. Makes it a real PITA to communicate sometimes.

**Developer response:** Hi Gary,

This should have been fixed in the latest update. If that is not the case please reach out to us at support@nexudus.com so we can have a look at the issue for you!

Best Regards,

Nexudus Team

### 3/5 — Good App When It Works

*2024-06-07*

I like a lot of the functionality of the app, but it’s off “unable to access network” and my alerts from it are 12+ hours delayed from when they’re posted.

### 3/5 — Latest feels rushed out too soon

*2022-06-07, version 3.0.5*

The visual updates to v3 are very welcome, however they come with numerous bugs and issues making even core functionality of the app unusable like checking in via Bluetooth and even the patch updates are introducing new issues like button highlights causing text to be unreadable…

Attempted to find a way to leave feedback in the app or to contact developers via support link on the App Store but nothing in app and support link just takes you to their website with no way to contact them…

My issues with the app don’t relate to where I’m using it so I can’t expect them to provide support - why can’t users provide feedback directly to Nexudus?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*