# Passport Mobile — user reviews > 70 indexed App Store user reviews of Passport Mobile by Passport Unlimited, rated 2.46/5 from 149 ratings. - Source: https://appshunter.io/ios/app/passport-mobile/id427117966/reviews - App overview in markdown: https://appshunter.io/ios/app/passport-mobile/id427117966.md - Rating breakdown: 5★ 40 · 4★ 6 · 3★ 6 · 2★ 22 · 1★ 71 ## Newest reviews (17 of 70) ### 2/5 — Website doesn’t allow redemptions *2026-06-09, version 5.9.43* The website doesn’t allow redemptions of offers, which is silly. I shouldn’t be required to install an app to do this. ### 2/5 — landscape mode is not available on iPad *2024-11-11, version 5.9.21* On iPad this app works only portrait mode. should be a simple fix to enable landscape mode. ### 4/5 — Good Information and Options *2023-02-15, version 5.9.15* Whenever I have remembered to use this app, I have always been pleased as to the options I have been provided and the deals I have chosen to use. ### 1/5 — App will not open *2022-03-08, version 5.8.13* App is useless. Will not let me log in. ### 1/5 — It’s dead app. Nothing but the splash screen. *2021-12-30, version 5.8.11* It’s dead app. Nothing but the splash screen. ### 1/5 — Portrait mode only *2021-11-02, version 5.8.9* I just hate apps that can't go into landscape mode on the iPad. Please fix in a future update! ### 1/5 — App won’t open. *2021-09-08* Haven’t been able to use the app. Crashes when you open it. ### 1/5 — Keep crashing on my iPhone X *2021-06-24, version 5.7.7* As titled ### 1/5 — Logs you off when you need it the most *2021-05-11, version 5.7.5* Randomly logs you off ### 2/5 — Unusable *2021-05-04, version 5.7.5* I registered my new card online then downloaded the app as suggested. The app asked for first 6 digits of card and email in order to log in. However, the first field for digits does not accept any entries and with the email only entered, I am unable to log in and use the app. Exploring the alternative methods did not help. I have no way of using the app. I am going to stop using the card and revert back to Apple rewards card. ### 2/5 — Very unpleasant user interface *2021-02-10, version 5.7.0* The UI seems like a cheap website that has been outfitted to look like an app. I cannot find relevant deals immediately. Navigating he app feels like I’m agent 007 carefully tiptoeing over moving lasers and tripwires that will launch unwanted ads. ### 1/5 — doesn’t even work *2021-02-09, version 5.7.0* if i could give this no stars i would bc that’s all it does - nothing. i’ve tried using this application on multiple different iphone devices and each and everyone has only worked right after downloading up until i sign in, if i even try to open the app it’ll glitch and close out. ### 3/5 — Cannot register *2020-12-21, version 5.6.5* I am trying to register using an activation code, however after entering all the information and clicking Register, it says “Country is required” but there is no where to select or enter a country, so I can’t register. ### 3/5 — Card ID location *2020-11-12, version 5.6.2* It would be nice to have the bar code for the card on the desktop/face page of the app as opposed to searching for the restaurant you're in and then tapping on that, then tapping again on the card. Too many taps. ### 1/5 — iPad app is not rotating to match the iPad on keyboard stand *2020-10-15, version 5.6.2* Login screen welcomed me by not rotating correctly to match the iPad on keyboard stand, which is basic usability and accessibility issue. So, i can either type with my head tilted 90 degrees, or delete the app that couldn’t care less. I did the latter. ### 3/5 — App is slow with a bad UI *2020-06-29, version 5.4.1* I don’t understand why the card has to be locked deep down somewhere, I have to open the app and that takes some 20 seconds. Followed by a search which takes another 20 seconds and finally look for use a card. This all should be done in less than 10 seconds. My suggestions are either cut down this animations which have no use and make it fast, or make the card available in the home screen or let the users add it to their wallet for easy access. The app is super slow and I’ve been using for over an year and still can’t believe it hasn’t been improved... ### 1/5 — Junk *2020-02-21, version 5.4.1* Absolute junk. Spammy, false advertising, trash messages. Worth less than zero. Avoid this company like the plague. ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 support *2026-07-21, version 5.9.45* I had purchased movie tickets through this app. I tried to redeem them for a movie and wasn’t able to. Contacted support which told me to put in a ticket. After a few days the response on the ticket was denied. Instead of saving a few bucks on a movie ticket I ended up buying double the amount. These guys are a scam. ### 1/5 — Terrible *2025-09-24, version 5.9.31* Terrible service, terrible response. They started charging me without even registering at the gym. ### 1/5 — Crashing *2025-06-30, version 5.9.31* I have uninstalled and reinstalled several times and this app hasn’t stopped crashing. It is unusable. ### 1/5 — App does not show card to get discount at restaurants *2025-01-03, version 5.9.26* Avoid wasting your time with this app for dining. The app does not show the card when checking in for a discount, rendering the program useless for in-person dining ### 1/5 — Does not work *2023-06-07, version 5.9.21* Followed instructions, downloaded, signed in with fastbreak number and email. All I get is “error, try again later”. I gave up trying. ### 1/5 — Crashes after last update *2023-03-20, version v5.9.19* This app normally works okay but since the update last week, it crashes every time I search for something. I have to manually type in the entire name and can’t select anything from the auto-populating drop-down menu or it crashes. I tried deleting and reinstalling the app and still have the same problem. Please fix! ### 1/5 — App fails to load *2022-12-10, version 5.9.11* Downloaded 3 times. Each attempt to start app results in it simply shutting itself down. 🤔. Oh well. Web interface I guess. ### 1/5 — Failed to sign-in *2022-09-11, version 5.9.5* It was my first time to sign in but got an error saying too many failed sign-in attempts and kept blocking me from signing in. This is the worst app I’ve ever used…I can’t even sign in! ### 1/5 — App crashes immediately upon opening *2022-08-22, version 5.9.5* Completely unusable. On a 13 Pro Max. ### 1/5 — Unable to get in contact with support *2022-05-24, version 5.9.2* Went to restaurant that passport said would give 20% off , after the bill we wrote the passport number and they said they don’t offer the abs there is no way to get in contact with passport support there is no number no email nothing !!!! Don’t trust this app !!! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to find local *2026-03-11, version 5.9.33* I love using it for a local coffee or restaurant…why not 20% discount ### 5/5 — Great variety & discounts, easy to use *2025-06-18, version 5.9.31* Fantastic discounts on a wide variety of services, entertainment and dining options! Have been using regularly for the past couple of years and have especially used it to try out new restaurants and shows/venues. Easy to use. Just have to remember to review the specific rules of the offers that apply, especially definitions of holidays, restricted dates or items. Mine includes the ability to have family members sign up as well. Definitely worth using! ### 5/5 — Employee Benefits That Matter! *2021-02-02, version 5.7.0* So many restaurants and awesome vendors to get an incentive to try out. It is awesome to know that Passport curates their content based on recommendations from users. With the pandemic spots are offering take-out incentives, and services that can help me navigate life in the pandemic. ### 5/5 — Sleek interface, easy to use! *2019-01-29, version 5.1.1* I gotta disagree with some of the below but to each their own. I think the app is very easy to use and it’s nice taking advantage of my membership and seeing what deals are around. Good experience so far! ### 5/5 — Very useful *2019-01-25, version 5.1.1* I am member with Passport Unlimited for years and this app works wonderfully for me. I can see around me all discounts or special offers that I am interested in and use them. Sometimes the restaurants do not meet my expectations but that’s just the restaurant not the app or the company. I can give feedback to the restaurant and they do whatever improvements they would like. It’s super easy to use and navigate. I love the map so o can see the offers around me. Runs fast and doesn’t use lot of space or battery. All and all I like the app and it’s helpful for me. ### 5/5 — Useful! *2019-01-25, version 5.1.1* App is very useful. Love using it to find the restaurants in my area! UI takes a little time to get use to. ### 5/5 — Great Savings! *2019-01-23, version 5.1.1* I love the passport card. Highly recommend it. ### 5/5 — Great ease finding services *2019-01-21, version 5.1.1* Very easy app to find discount services... ### 5/5 — Great Discounts! *2019-01-11, version 5.1.1* This membership pays for itself just by dining at a Passport restaurant 5 times during the year. The best part is you can use it over and over as many times as you like. I like using the app to find deals when I’m out and about! ### 5/5 — Works great so far! *2018-10-13* I wasn't sure if the restaurant would accept it and half expected them to reject this, but it worked great! I asked the waitress, she said restaurant would honor it and bam! 20% off the total bill! I look forward to using this again,this opens up a lot of more fun experiences that might otherwise be just a bit too pricey --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*