# Passport Photo & ID Maker — user reviews > 100 indexed App Store user reviews of Passport Photo & ID Maker by EIMS SOFTVER, rated 4.70/5 from 1,486 ratings. - Source: https://appshunter.io/ios/app/passport-photo-and-id-maker/id1483750251/reviews - App overview in markdown: https://appshunter.io/ios/app/passport-photo-and-id-maker/id1483750251.md - Rating breakdown: 5★ 1,265 · 4★ 101 · 3★ 37 · 2★ 19 · 1★ 64 ## What do users think of Passport Photo & ID Maker? Overall sentiment: negative **Pros** - 👍 Effective photo ID creation - 🚀 Fast and simple to use - 💡 Useful for various ID cards **Cons** - 🐛 Background removal issues - 🔍 Limited editing capabilities - 💰 Paid features not worth the cost - ⚠️ Incompatible with latest iOS versions **Commonly reported bugs** - App crashes on latest iOS versions - Incorrect photo sizing and formatting - Unreliable background replacement **Most requested features** - Improved background removal and editing tools - Ability to manually adjust photo placement and sizing - Support for more countries and ID types ## Newest reviews (12 of 100) ### 4/5 — Забили на приложение *2026-07-23* Уже 4 года никаких обновлений приложения. Каталог одежды в том числе не обновляется, стиль а ля секонд хенд. А так приложение достойное и удобное. **Developer response:** Михаил, добрый день! Спасибо за обратную связь по приложению! Мы передадим информацию команде разработки. Вы также можете отправить свои пожелания по добавлению новых функций (каталога одежда и др.) на почту customers@ams-soft.com с темой «Отзыв App Store». ### 4/5 — Not working for iOS 26.2 *2026-01-02, version 2.1.1* Hi, I am in iOS 26.2 and when I opened the app it stuck in the logo page. Can you fix it? It was working when I was in previous major release of iOS (18ish I guess) ### 4/5 — Based on ID passport photo maker by AMS software *2025-03-10, version 2.1.1* Does this app compressed photos eg DV- photos. Thank you ### 2/5 — Do & Undo *2024-09-20, version 2.1.1* On the Background Editing 1- Manually edit: a- can’t not do & undo the current step if making mistakes. b- Suggest to add function buttons for each -Objects erase & Objects add -Background erase & Background add 2- Software is unable to rotate Clothes to fit well to face. 3- Software is unable to do a good job removing or removing too much area around hairs from the Subject’s. Also, it can’t retrieve the previous the last job created or history. ### 1/5 — Awful fake background *2024-03-19, version 2.1.1* Cannot believe I forked out £7 for this. Having to use front facing camera up close makes me look like a pinhead and the white background is unusable. Totally useless. Edit. I don’t need to ask for help. You should be offering a refund for unsatisfied customers or you should have offered a trial. Malpractice ### 1/5 — Useless app *2024-03-06, version 2.1.1* Didn’t help. ### 1/5 — Wrong sizes in prints and worst background removal feature *2024-02-28, version 2.1.1* Wrong sizes in prints and worst background removal feature. 51 mm photo when it is printed it is actually 54mm. ### 1/5 — Horrible pictures don’t buy *2024-02-25, version 2.1.1* This takes terrible photos that can’t be used for passports. Don’t buy ### 2/5 — ID Photo *2024-02-02, version 2.1.1* I needed this for a Firearms License. If you want to print just about anything you need to PAY. Then the oval guide for head placement is Wrong, License required a 30 mm head size using app will give you a 40-42 so now you have to guess & print. Also you have to hold the phone out in front & try to look natural as in shoulder placement. Would be nice if it had a delay for taking the shot so you could push the button & use a selfie stick. Also what’s the point of adding clothes & changing the background, you CANNOT alter a government photo so why is it even added. If they notice a modification in the photo they will decline it. Yes my photo using this app was declined & I was very careful trying to get it perfect. ### 1/5 — The app doesn’t have the function of removing background *2023-10-28, version 2.1.1* Feel like cheated. Don’t pay for it ### 1/5 — Don’t buy white background! *2023-10-26, version 2.1.1* The app was ok to use, but I had some shade, so I purchased a white background, now I have all white stains on my clothes! ### 1/5 — Wasted Time Photo Editor *2023-10-12, version 2.1.1* By far the Worst app EVER ## Most critical reviews (10 lowest-rated) ### 1/5 — Неработающее приложение в магазине! *2026-03-10* Не запускается! На запуске вылетает. 17 pro max, ios26 **Developer response:** Здравствуйте, спасибо за отзыв! Пожалуйста, напишите нам на почту customers@ams-soft.com с темой «Отзыв App Store». Мы разберёмся в возникшей ситуации и постараемся помочь Вам. ### 1/5 — Плохо *2026-02-12* Белый фон плохо накладывается на фото , редактирование ужасное ! 600р не стоит ((( отстой одним словом ! **Developer response:** Здравствуйте! Спасибо за отзыв! Нам очень жаль, что у Вас возникли сложности с заменой фона в приложении. Пожалуйста, напишите нам на почту customers@ams-soft.com с темой «Отзыв App Store». Мы постараемся помочь с редактированием фото. ### 1/5 — Не работает *2026-02-06* Не открывается **Developer response:** Здравствуйте! Спасибо за отзыв! Пожалуйста, напишите нам на почту customers@ams-soft.com с темой «Отзыв App Store». Мы разберёмся в возникшей ситуации и постараемся помочь в кратчайшие сроки. ### 1/5 — Don’t do it *2025-03-02, version 2.1.1* Getting a passport photo for a 1 year old is difficult. This app promised to have the ability to remove the background and be of passport quality. It did a horrible job of “cutting” around my child’s head and left spots all over the background that it didn’t erase. I wish I could upload a screenshot of it to show just how bad it was. Then in the app it had an option to manually cut around the head but said it was for the premium version only. So I spent the $6.99 and it turns out, there is absolutely no manual cutting for the photo. It’s just an option to undo parts that had been cut automatically. No option to cut what it hadn’t done or in any way fix the monstrosity that it created. No passport agency in the world would take the photos this thing makes. Don’t waste your time ### 1/5 — Don't waste your time *2025-02-05, version 2.1.1* Useless app, you have to pay for basic services, and what you do get out of it, bare minimum. I thought maybe spending $6.99 would help, but I was wrong. Just go to your local library, and ask them to take a Passport photo of you. ### 1/5 — Poor background removal tool *2025-01-06, version 2.1.1* Poor background removal or colour change editing tools. I strongly recommend for you guys to not buy this app. The app does not allow you to check or use background editing tools unless you pay first. ### 1/5 — Waste of MONEY! Don’t Purchase. Useless in Australia *2024-11-04, version 2.1.1* Disappointed this app. After I purchased $7.99 doesn’t print out passport size photos. I had to pay lot of money to Post Office to get my Passport Photos taken! NOT HAPPY AT ALL. Avoid this App like the PLAGUE! Developer won’t give refund for premium purchase. Heard nothing. Report to Apple Australia to worn people. ### 1/5 — Мало страны *2024-09-30, version 2.1.1* Здесь только Белоруссия Казахстан Россия Украина больше страны нету ### 1/5 — Useless in Australia *2024-09-25* Disappointed this app. After I purchased $7.99 doesn’t print out passport size photos. Requested refund from developer. Heard nothing. **Developer response:** Hello! We'd love to help, but we need more information. Can you please send us an email at customers@ams-soft.com with the subject line "App Store Review" so our Support team can investigate? ### 1/5 — Great idea but it needs improvement. *2024-09-13, version 2.1.1* It’s definitely cheaper than real passport pictures from Walgreens or CVS, I only paid $4.99, but the app needs a lot of improvement…. Maybe if you get the more expensive version, you would have more options or printing and adjustments on the pic. ## Most praised reviews (10 highest-rated) ### 5/5 — Photo id *2025-08-10, version 2.1.1* Very effective ### 5/5 — Одежда *2024-11-13* Добавьте одежду больше и добавление своих шаблонов одежды **Developer response:** Здравствуйте! Спасибо за Ваш отзыв. Передадим Ваше предложение разработчикам. Ваши предложения действительно помогают нам улучшить приложение. ### 5/5 — Doing the job *2024-11-07, version 2.1.1* This App is doing the job pretty well so far ### 5/5 — Awesome *2024-10-22, version 2.1.1* Awesome app ### 5/5 — Excellent! *2024-04-06, version 2.1.1* Very good app. for passport,visa photos, it compatible with many countries and also excellent editing capabilities. ### 5/5 — Great *2024-03-20, version 2.1.1* I needed an app to create a passport photo (2x2) and this one worked just fine, it’s free, and very easy to use, have a lot of options and styles ### 5/5 — Très bonne application ! *2023-12-06, version 2.1.1* C’est une application ultra simple. J’adore! ### 5/5 — Great value *2023-10-25, version 2.1.1* Real photo help ### 5/5 — Love this app *2023-06-21, version 2.1.1* I bought this app to create passport photo as I realized that this app not only has all the functionality that the other apps have however the one functionality that is so important is being able to transfer it to 4x6 to print it within secs. Without this feature it’s so difficult to get the pic right . I realized only after using another app. ### 5/5 — Iran. Parsiyan *2023-05-15, version 2.1.1* My lD --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*