# Passport Photo Genius — user reviews > 124 indexed App Store user reviews of Passport Photo Genius by Shenzhen Piaopiao Baobei Co., Ltd, rated 4.08/5 from 77 ratings. - Source: https://appshunter.io/ios/app/passport-photo-genius/id1204137781/reviews - App overview in markdown: https://appshunter.io/ios/app/passport-photo-genius/id1204137781.md - Rating breakdown: 5★ 53 · 4★ 7 · 3★ 2 · 2★ 0 · 1★ 15 ## Newest reviews (15 of 124) ### 1/5 — Con *2022-01-21, version 3.0.2* I paid for the service , photo was Rejected by passport office, I had to pay more for the photo taken at high street I don’t recommend this app ### 1/5 — Waste of money *2021-10-14, version 3.0.2* Wasted £5, photo unacceptable, you’d think they’d advise you of that if they are ‘passport genii’ sent an email which bounced back. Feel ripped off ### 1/5 — Bad apps *2021-09-30, version 3.0.2* Scam,i already buy purcase for get full edit..but same..blue background not have,i want get back my money ### 1/5 — Where my Purchase? *2021-09-20, version 3.0.2* I created a US passport photo for $5.99 one time charge and it saved a normal photo to camera. It charged me $5.99 to use my camera…in small print it mentions having it emailed to you too. Except I been waiting for it. Beware it is not something you receive right away…. ### 1/5 — Stole my money *2021-08-18, version 3.0.2* This app took £4.99 from me and still said I had to pay? So I don’t have my money or my photo. Unless I am just confused or acting too quickly, I don’t recommend this app at all! ### 1/5 — deceiving *2021-06-16, version 3.0.1* useless, force u to pay when u want to save the photo. Not honest pricing. deceiving you to download as a free app thats not free to use. waste of time and data to download only to realise later that its not a real free app. Not recommended unless u r prepared to pay. ### 2/5 — Still waiting for picture! *2021-06-16, version 3.0.1* Paid for picture but it still says ‘pay’ yet it’s come out of my bank account??! So much for quick and easy ### 1/5 — 使い難い *2021-05-06, version 3.0.1* 100%お勧めしない ### 1/5 — Terrible *2021-04-20, version 3.0.1* I ordered two sets of photos and paid £12 and still haven’t got them!!! ### 1/5 — Waste of money *2021-04-14, version 3.0.1* Waste of money it didn’t work. Go to snappy snaps instead. ### 1/5 — passport *2021-04-02, version 3.0.1* paid £5.99 for passport photo & it failed online application, totally pointless DONT use this app , would of gave it zero star if i could ### 1/5 — Useless app does not work *2021-03-11, version 3.0.0* 1 star ### 1/5 — Do not download *2021-02-14, version 3.0.0* Picture was too small in size for passport renewal and the photo was all the wrong criteria for the photo. Waste of £5.99 for pictures I can’t use 👎 ### 1/5 — Didnt mention need to pay to publish photo *2021-02-02, version 3.0.0* Can warn me so that i wouldnt bother to download ### 1/5 — Not work *2020-12-12, version 2.6.0* Do not work, in last step tell need to pay to save ## Most critical reviews (10 lowest-rated) ### 1/5 — Photo quality too low *2025-02-04, version 4.0.2* I took picture and paid fee. Photo quality was too low for USA passport upload. Theough the passport site they have there own cropping tools dont waste the money here. ### 1/5 — fake app *2025-01-22, version 4.0.2* this app is scam and waste of money not meet the passport requirements ### 1/5 — Do not download. SCAM *2025-01-19, version 4.0.2* they charge you and don’t even let you use the service. They charged me and it still said I haven’t upgraded. ### 1/5 — Don’t waste your time *2025-01-11, version 4.0.2* No customer service. They don’t respond to emails. DIGITAL PICTURES DO NOT FOR ONLINE RENEWAL. Wish I could give it 0 stars! ### 1/5 — Do not use - doesn’t work! Charges anyway *2025-01-11, version 4.0.2* This app doesn’t work. The photos do not meet the requirements and you get charged anyway. It looks like payment hasn’t been taken so it does it again and takes payment twice. Scammed as won’t refund and had to pay elsewhere for actual photos that meet passport requirements. Avoid. ### 1/5 — fraud app *2024-12-22, version 4.0.2* i paid 5 pounds for monthly subscription still cant access the application its a scam ### 1/5 — Scam *2024-06-12, version 4.0.1* it’s a scam, they will take your money and show subscription failed ### 1/5 — No photo sent via post *2023-07-19, version 3.0.3* Only send email attachment of photos so cannot send for passport application. Payed £5.99 for email only with no refund allowed. This is a scam ### 1/5 — app đểu *2022-10-06, version 3.0.2* 123 ### 1/5 — Useless for passport *2022-05-26, version 3.0.2* Paid £4.99 for a Uk passport photo only to have it deceived by government passport form online, total waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — China visa picture *2024-10-16, version 4.0.2* After multiple attempts to meet the china photo requirements in photoshop , i finally tried this app. It worked instantly! Great! ### 5/5 — Worst *2022-06-04, version 3.0.2* Worst app I ever used. Photo processing stuck on 98% forever. Not recommend ! ### 5/5 — Britt Brtt *2020-09-27, version 2.6.0* Love it! ### 5/5 — Nice photoshop *2020-09-27, version 2.6.0* Change the photo to white background and looks perfect! ### 5/5 — Swapna ch *2020-09-25, version 2.6.0* Thanks ### 5/5 — It’s ok *2020-09-24, version 2.6.0* I like playing with it with my old pic. Let us see if it will be ok by USA passport ### 5/5 — Great app! *2020-09-22, version 2.6.0* Easy to use and cost effective! ### 5/5 — Very good app *2020-09-22, version 2.6.0* Im able to change the background to white is good. Convenient app. ### 5/5 — Best easy app *2020-09-18, version 2.6.0* Easy quick to use & worth it if you have family that needs passport photos. ### 5/5 — Great! *2020-09-15, version 2.6.0* Easy to use app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*