# Passport Photo Maker・ID Photo — user reviews > 272 indexed App Store user reviews of Passport Photo Maker・ID Photo by ZipoApps, rated 4.10/5 from 513 ratings. - Source: https://appshunter.io/ios/app/passport-photo-makerid-photo/id6477147423/reviews - App overview in markdown: https://appshunter.io/ios/app/passport-photo-makerid-photo/id6477147423.md - Rating breakdown: 5★ 360 · 4★ 33 · 3★ 16 · 2★ 4 · 1★ 100 ## What do users think of Passport Photo Maker・ID Photo? Overall sentiment: negative **Pros** - ✅ Easy to use and intuitive interface - 🚀 Quick passport photo generation - 📸 Useful for ID and visa photo creation - 💰 Affordable solution for photo sizing - 🌍 Supports multiple passport formats for different countries **Cons** - 🐛 AI background removal frequently cuts off face or head - 💳 Deceptive pricing and unauthorized charges - ❌ Photos display sideways or upside down - 🚫 Difficult or impossible to cancel subscription - ⚠️ AI produces distorted and unusable photos - 📱 App crashes frequently - 🔧 Poor photo orientation detection - 💸 Charges immediately despite free trial claims - 🎯 Fails to recognize faces properly - ❌ Cannot print or save photos correctly **Commonly reported bugs** - Photos rotate or flip unexpectedly - AI removes half of face during background removal - App crashes after taking photo - Cannot select photos from gallery - Incorrect sizing for printing - Photos save as blank files - Subscription continues charging after cancellation - Free trial charges full amount immediately - Photo outline rotates after capture - Face recognition removes parts of face - App spins indefinitely without processing **Most requested features** - Option to disable automatic AI background removal - Better photo orientation correction - Improved face detection and recognition - Ability to retake photos without losing previous attempts - Clear subscription cancellation option in-app - Support for selective photo library access - Better control over background removal settings ## Newest reviews (18 of 272) ### 4/5 — Good *2026-04-18, version 2.1.3* Good ### 4/5 — 助かりました *2026-04-06* 急に提出が必要になり、使用しました。 ### 1/5 — Bad photos *2026-03-29, version 2.1.3* Creates distorted incorrect photos ### 1/5 — Piece of trash app *2026-03-29, version 2.1.3* Piece of trash app ### 1/5 — Worst *2026-03-25, version 2.1.3* Same as other user mentioned this AI but the pic ### 1/5 — Bad *2026-03-24, version 2.1.3* Poor photo editing ### 1/5 — Bad *2026-03-24, version 2.1.3* It only shows once side of my face. I dont know whats going on but i think theres a glitch ### 1/5 — Worthless *2026-03-20, version 2.1.3* Don’t easy to use, the photo outline turns after you take the photo not useable ### 1/5 — AI is annoying *2026-03-15, version 2.1.3* Downloaded the app tot take a passport photo but the AI keeps butchering the background. ### 1/5 — Horrible *2026-03-12, version 2.1.3* Seriously bad - worst bg remover ever - remember only parts of face and weird half images ### 1/5 — Useless!!! *2026-03-10, version 2.1.3* If you don’t want to have a nervous breakdown, stay away from this app! ### 1/5 — ＡＩ背景切り抜きがおかしい *2026-03-10* 上下反転した本人シルエットの窓みたいになってて、どうにもできなかった ### 1/5 — SBapp *2026-03-08* 自动ai把我白底照片两边脑袋削没了 ### 1/5 — The photo was upside down *2026-03-03, version 2.1.3* The photo was upside down ### 1/5 — 背景消えるところ間違えすぎ *2026-03-03* 全然使えないから⭐️1 **Developer response:** こんにちは。レビューありがとうございます。アプリをご利用いただけないとのこと、大変申し訳ございません。問題の詳細をメールでサポートチームまでお送りいただければ、さらにサポートさせていただきます。よろしくお願いいたします。 ### 1/5 — スマートai背景消し *2026-03-02* 背景消しとかが入って使えなくなった。マジで使えない。意味わからない背景消し方。広告も永遠に抜け出せられず、改悪 **Developer response:** こんにちは！アプリにご満足いただけていないとのこと、申し訳ございません。ご意見・ご感想をメールにてお聞かせいただければ、喜んでお手伝いさせていただきます。広告がご不便をおかけしたとのこと、申し訳ございません。広告は通常、アプリの無料版に表示されます。プレミアム版には広告は表示されません。 ### 1/5 — Doesn’t work *2026-02-27, version 2.1.3* AI edit never works. The software cuts out your face and doesn’t know how to remove a background. And there doesn’t seem to be a way to turn it off. ### 1/5 — Tệ *2026-02-27, version 2.1.3* Quá tệ ## Most critical reviews (10 lowest-rated) ### 1/5 — id photo which you cannot really edit *2026-05-18, version 2.1.3* useless, when you will choose a photo, it automatically removes background with AI and there's no option not to use it. ### 1/5 — 写真が上下逆になる *2026-05-12* まったく使い物にならない **Developer response:** こんにちは。レビューをいただきありがとうございます。問題が発生しているとのこと、大変申し訳ございません。レビューの内容を詳しくお聞かせいただければ、さらにサポートさせていただきます。適切なアドバイスを差し上げるため、メールにてサポートチームまでご連絡ください。よろしくお願いいたします。 ### 1/5 — Scam App Charges me 29.99$ while showing 11.99 for the trial period. *2026-04-21, version 2.1.3* Scam app do not download as they will show you trial for free and then subscription for 11.99 but as soon as you allow the card they will charge you 30$. I reported to Apple and this app is under fire. ### 1/5 — 全く使えない *2026-04-16* 1もつけたくない、切り抜きのAIの背景削除ゴミすぎる、アプリのダウンロードした時間全て無駄でした ### 1/5 — Disappointing *2026-04-13, version 2.1.3* Every time I took a photo my photo was side ways, they was no option to realigned the actual photo to the backgroud ### 1/5 — Horrible *2026-04-05, version 2.1.3* Pathetic ### 1/5 — bad *2026-04-02* なにもできないお金かかります ### 1/5 — Fake *2026-04-02, version 2.1.3* App doesn’t work but your card will be charged and there is no option to cancel it on the app. ### 1/5 — Garbage App *2026-04-01, version 2.1.3* Absolutely garbage app, don’t waste your money. ### 1/5 — Worst app *2026-03-31, version 2.1.3* Waste of money ## Most praised reviews (10 highest-rated) ### 5/5 — Making passport size picture *2026-03-15* After installing this app no need to go for photo studio ### 5/5 — 非常好用 *2026-03-03, version 2.1.3* 帮大忙了 ### 5/5 — Good *2026-02-25, version 2.1.3* Good ### 5/5 — Jessie Aaron. Monday *2026-02-10, version 2.1.3* April 04 2006 ### 5/5 — Mr *2026-01-15, version 2.1.3* Great ### 5/5 — Osmn *2026-01-15, version 2.1.3* Rem ### 5/5 — H *2026-01-13, version 2.1.3* Easy ### 5/5 — Brilliant app *2026-01-04, version 2.1.3* Does exactly what it says on the tin. ### 5/5 — Great app *2026-01-02, version 2.1.3* Works great ### 5/5 — Reet *2025-12-31, version 2.1.3* Amazing service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*