# Passport Seva App — PSP Division-MEA,Govt of India

> Government app for Indian passport services and information. (iPhone/iPad app by Consular, Passport and Visa Division - MEA, Govt of India.)

- Source: https://appshunter.io/ios/app/passport-seva-app/id6479501019 (this page in markdown: same URL + `.md`)
- Developer: [Consular, Passport and Visa Division - MEA, Govt of India](https://appshunter.io/developer/723492149)
- Category: Business
- Price: Free
- Rating: 1.74/5 from 182 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 32 MB
- Languages: American English
- Released: 2024-05-22
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/passport-seva-app/id6479501019/reviews.md

## What is Passport Seva App?

"Passport Seva Project, being executed by Passport Seva Programme (PSP) division of the Ministry of External Affairs (MEA), Government of India, aims at providing all the Passport-related services to the Indian Citizens in a speedy, convenient and transparent manner. This is one of the largest projects of the Government of India under the National e-Governance Plan (NeGP) being executed in public-private-partnership mode with Tata Consultancy Services (TCS) as the private partner. The project is already operational and servicing citizens through 93 Passport Seva Kendras and 450+ Post Office PSKs.
MEA with a view to provide mobile enablement of public services, has launched a Mobile Application ‘Passport Seva App’ to offer a wide variety of services to smartphone users such as Passport application status tracking, locating the Passport Seva Kendra (PSK) and general information on various steps involved in obtaining a Passport.
More information can be obtained from the official website: www.passportindia.gov.in".

## Key features

- Track passport application status
- Locate Passport Seva Kendras (PSK)
- General passport information
- Convenient and transparent services
- Mobile enablement of public services

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/passport-seva-app/id6479501019/reviews.md

### 2/5 — Difficult to operate

*2026-08-28*

Last 3 weeks, whenever I open the app, I get a notification “Unable to talk to our server at this time “.

### 1/5 — Embarrassingly Poor Experience for a Government App

*2026-07-13*

The Passport Seva app is one of the most frustrating apps I’ve ever used. It’s incredibly slow, constantly lags, and often becomes completely unresponsive. Basic features like dropdown menus frequently don’t work, making even simple tasks unnecessarily difficult.

To make matters worse, the app regularly displays “Server is down” errors, forcing users to try again and again. Unfortunately, the website isn’t any better—it suffers from the same sluggish performance and unresponsiveness.

This is a national passport service backed by the government. Citizens expect a reliable, stable, and efficient digital service, especially for something as important as passport applications. Instead, the experience feels outdated, poorly maintained, and unreliable.

A complete overhaul of both the app and the website is long overdue. This level of service is simply unacceptable for an essential public service.

### 2/5 — App fails to open

*2026-06-26*

Number of times I tried to login, it fails to open  10 out of 9 times. Very bad experience 
Please solve this bug

### 5/5 — Very good

*2026-06-04*

The app is very good. Provides all useful information. I was able to file my re issue of passport and able to upload all relevant documents through digilocker. No hustle at PSK.

### 1/5 — App is not even opening and not operating properly, worst service. What else can we expect from suc

*2026-04-19*

I tried using the Passport Seva app and it’s been an extremely frustrating experience. The app doesn’t even open properly most of the time, and when it does, it either crashes or fails to load basic features. It’s unreliable and clearly not maintained well.
For something as important as passport services, users expect at least a functional platform. Instead, this app wastes time and creates unnecessary stress. The interface is outdated, performance is poor, and there seems to be no proper support or fixes.
Honestly, this level of service is disappointing but sadly not surprising. Definitely needs major improvement before it can be considered usable

### 1/5 — App issues

*2026-03-25*

Dear developers 
I am also iOS Developer so I am very upset because here is multiple issues is all screen like Otp screen and DOB enter open where you open number keyboard but how can I write/ and so many issues I can’t explain here

### 2/5 — Connectivity

*2026-03-14*

App just hanged mid application and won’t connect anymore. Keeps giving can’t connect to server error. With all the crores of funds govt pretends to spend on essential services, they can afford to keep servers up an functioning for critical services like passport seva.

### 1/5 — Needs Serious Improvement

*2026-03-12*

Very frustrating app. Login problems, keyboard doesn’t go away easily and I have to tap many times. The app gets stuck and doesn’t move forward sometimes. Needs serious improvement.

### 4/5 — Application Review

*2026-01-18*

Now this application works very well , kudos to those developers. But i have a suggestion from my end , if there’s no security concern then please give us the option to link our passport in digilocker or umang.

### 1/5 — Stuck’s with loading, have to relaunch to proceed

*2025-12-14*

App gets stuck with loading on every attempt. It can happen at any page. It is frustrating as user need to re-start the flow from re-login and revisit in-between draft manually

## Frequently asked questions about Passport Seva App

### What services does Passport Seva App offer?

Passport Seva App allows users to track their passport application status, locate Passport Seva Kendras (PSK), and access general information about obtaining a passport.

### Who developed Passport Seva App?

Passport Seva App is developed by the Consular, Passport and Visa Division - MEA, Govt of India.

### What is the age rating for Passport Seva App?

Passport Seva App has an age rating of 4+, making it suitable for a wide range of users.

### How often is Passport Seva App updated?

The latest version of Passport Seva App is 3.2.10, and it was last updated on May 29, 2026. This indicates a recent update, suggesting ongoing support.

### Where can I find more information about Passport Seva?

More information about Passport Seva can be found on the official website: www.passportindia.gov.in.

### What is the user rating for Passport Seva App?

Passport Seva App has a user rating of 1.7 stars based on 182 ratings, indicating a mixed reception from users.

### Is Passport Seva App available on multiple platforms?

The provided data does not specify platform availability, but it is described as a mobile application for smartphone users.

## Version history (last 5 releases)

### 3.2.14 — 2026-08-26

Updated text on the FAQ Section and the logo Change

### 3.2.13 — 2026-07-10

fixed minor bugs and change the App icon

### 3.2.12 — 2026-06-30

fixed some minor issues

### 3.2.11 — 2026-06-24

Fixed minor bugs

### 3.2.10 — 2026-05-29

Fixed some minor bugs

## More apps by Consular, Passport and Visa Division - MEA, Govt of India

- [mPassport Seva](https://appshunter.io/ios/app/mpassport-seva/id723492146)
- [MADAD](https://appshunter.io/ios/app/madad/id1070165417)
- [mPassportPolice](https://appshunter.io/ios/app/mpassportpolice/id1198166497)
- [Passport Police](https://appshunter.io/ios/app/passport-police/id6504300923)
- [Global Passport Seva](https://appshunter.io/ios/app/global-passport-seva/id6748985562)

All apps by Consular, Passport and Visa Division - MEA, Govt of India: https://appshunter.io/developer/723492149

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
