# PassTime InTouch — user reviews > 100 indexed App Store user reviews of PassTime InTouch by GORDON HOWARD ASSOCIATES, INC., rated 4.53/5 from 3,088 ratings. - Source: https://appshunter.io/ios/app/passtime-intouch/id1091009227/reviews - App overview in markdown: https://appshunter.io/ios/app/passtime-intouch/id1091009227.md - Rating breakdown: 5★ 1,990 · 4★ 113 · 3★ 72 · 2★ 41 · 1★ 180 ## What do users think of PassTime InTouch? Overall sentiment: negative **Pros** - 🚀 Accurate GPS tracking - 🔒 Helped locate stolen vehicle - 👍 Easy to use app **Cons** - 🐛 Inaccurate location data - 🕰️ Slow updates/not real-time - 🔋 Drains battery quickly - 🤔 Confusing/unreliable features **Commonly reported bugs** - Frequent server connection issues - Compatibility problems with newer devices - Incorrect location data/history **Most requested features** - Live/real-time location tracking - Faster location updates - Customizable alerts and notifications - Improved battery optimization ## Newest reviews (15 of 100) ### 3/5 — Recently this app keeps sending messages not showing car position *2026-04-21, version 3.3.9* Sending extra messages and doesn’t show the position of the car. ### 4/5 — What happened? *2026-01-27, version 3.3.9* Great till it stopped working. ### 1/5 — Too slow to track *2026-01-20, version 3.3.9* This tracker take hours to keep track of the vehicle ### 1/5 — Can not refresh *2026-01-15, version 3.3.9* App can not refresh. It will take hours to get a live location. Last time I checked it said 8 hrs last location. This is worthless ### 2/5 — Review *2026-01-15, version 3.3.9* It do not give current locate and sometimes the location it does give isn’t correct. ### 1/5 — No tiene actualización en tiempo real si me roban mi troca la encuentro en 10 días cuando actualice *2026-01-01, version 3.3.9* No confiable ### 1/5 — Accuracy *2025-12-06, version 3.3.9* Never provides location accurately. Always 4+ miles away from actual location. ### 2/5 — Never accurate *2025-11-18, version 3.3.9* This app is never correct. Constantly shows our 2022 Jeep Grand Cherokee Trailhawk someplace it’s not or where it was 11 hours earlier. No option to refresh. ### 1/5 — Bad service *2025-11-04, version 3.3.9* Update frequently the satellite it takes too long for it to update to se were my vehicle is ### 1/5 — Trash waste of money *2025-09-30, version 3.3.9* Doesnt live track updates every 6 hours by then the thieves would have found the tracker and the thing would be in china For 1000$ trash ### 1/5 — Location *2025-09-18, version 3.3.9* I live away from where it is pinging the dirt bike. ### 3/5 — Pinpoint *2025-09-04, version 3.3.9* It would be better if I can locate my vehicle close to real time. Seems like it records only every 12hrs. ### 1/5 — No tiene opción para actualizar la ubicación *2025-08-14, version 3.3.9* Esto no tiene opción para actualizar la ubicación es por eso que sales de la app y aparece el vehículo en el lugar de donde hacen horas saliste y no sé a actualizado el dispositivo o la app ### 1/5 — Never in real time *2025-05-31, version 3.3.9* The site is never in real time when you need to see it… It shows location early during the day… ### 1/5 — No sirve *2025-05-31, version 3.3.9* Casi nunca funciona siempre dice que mi carro está en la casa cuando el carro está en otro lugares ## Most critical reviews (10 lowest-rated) ### 1/5 — WASTE OF MONEY *2026-08-13, version 3.4.0* This device barely tracks your vehicle. My vehicle currently has been away from the house for over 2 hours and still says it’s still there. It’s done it in upwards of 8 hours even after refreshing the app. It does this everyday. I thought maybe the online site would be updated, but it says “Encore is in sleep mode. The map reflects its last location before entering sleep mode.” It’s supposed to track movement, but the device is always in sleep mode. This service is trash and a complete waste of money. ### 1/5 — Mr *2026-07-30, version 3.4.0* This is by far one of the worst tracking apps I’ve ever used. The location data is completely outdated and unreliable. A vehicle can be gone from a location for 7 hours, yet the app still shows it sitting there. I even tested it myself, and the results were terrible. By the time the app updates, the vehicle has already left, making the tracking feature almost useless. If the purpose of this app is to help you locate your vehicle in real time, it fails badly. The developers need to improve the GPS update frequency and accuracy because, in its current state, this app is frustrating and unreliable. I cannot recommend it. ### 1/5 — Not worth the money *2026-07-26, version 3.4.0* It takes hours to almost a whole day for it to update. If your vehicle gets stolen you won’t know it moved until hours later. Not even worth $100 let alone $700-$800. It’s apparently a must have disappointment if you get a new car… ### 1/5 — Review *2026-06-01, version 3.4.0* It doesnt give live location it updates every few hours ### 1/5 — No *2026-05-21, version 3.4.0* No se actualiza constantemente ### 1/5 — Não vizivel *2026-05-11, version 3.4.0* E presiso atualisaçaõ do GPSmas rapido.no local izato do veicolu ### 1/5 — Don’t waste your money *2026-05-08, version 3.4.0* The app is not at all close on location. It showed my car in the middle of San Francisco Bay when I was parked about 1/2 mile away. The BMW app does a better job at location. This Is just an add on dealers are making money on but it doesn’t actually work. ### 1/5 — Not so good *2026-03-28, version 3.3.9* Doesn’t seem to give real time location info. It’s hours delay. ### 1/5 — Live radar *2026-02-18, version 3.3.9* I wish it would show a live location ### 1/5 — Hmmmm *2026-01-25, version 3.3.9* Doesn’t seem to be working, it will only show where my car was two days ago. It seems that would make it quite hard to recover if ever stolen. Would need a Time Machine to go back and get it. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional *2026-07-06, version 3.4.0* Love this app. Works well. ### 5/5 — waste of money *2025-11-01, version 3.3.9* don’t get it ### 5/5 — I love it *2025-10-04, version 3.3.9* I love it ### 5/5 — App *2025-07-09, version 3.3.9* App doesn’t even look like the picture! ### 5/5 — Me encanta *2025-05-26, version 3.3.9* Gracias a mis financieros por recomendarme este localizador estoy encantada con esta aplicación me dice exactamente donde está mi vehículo ### 5/5 — GPS *2025-03-28, version 3.3.9* Excellent app to track your vehicle accurately. Thanks you so much InTouch. ### 5/5 — Helped me find my stolen car *2024-10-18, version 3.3.9* No joke. Really helped me. Thank you on the real real ### 5/5 — GPS *2024-05-09, version 3.3.5* This GPS is very accurate. ### 5/5 — InTouch *2023-10-09, version 3.3.5* All is great ### 5/5 — RV owner *2022-10-18, version 3.1.0* Great product and great company --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*