# Passure-AI Passport Photos — user reviews

> 13 indexed App Store user reviews of Passure by PIXOCIAL TECHNOLOGY (SINGAPORE) PTE. LTD., rated 4.40/5 from 86 ratings.

- Source: https://appshunter.io/ios/app/passure-ai-passport-photos/id6451192685/reviews
- App overview in markdown: https://appshunter.io/ios/app/passure-ai-passport-photos/id6451192685.md
- Rating breakdown: 5★ 70 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app

*2025-01-25*

I paid for the pictures but i didnt get it

### 1/5 — Terrible

*2024-08-28*

Asks for an extortionate amount of money after you take your photo, the ai is terrible and would be noticed by a passport authority

### 1/5 — No me permitió hacer nada el app

*2024-03-12*

Mala

### 1/5 — Passport photo

*2024-01-31*

Keep getting network error??? Over and over

### 1/5 — The photo does not get through

*2024-01-02*

I paid 6.99 but the passport photo created does not pass the approval from the official website.

### 1/5 — Passport photos not accepted

*2023-12-27*

I purchased two passport photos and spent over $20. Not only are these photos not accepted by the passport office, but they are the wrong size. This app is a waste of money. I will be trying to collect my money back via Apple. Do not waste your time.

### 1/5 — Picture size not correct

*2023-12-20*

App makes it sound easy, I paid and my passport photo is printing full size, even after I chose the passport photo size to resize it.

### 1/5 — Too much editing

*2023-12-14*

I didn’t edit my photos but when I purchased the passport photos, it was at the full filter level. Waste of money

**Developer response:** Hi, sorry about your disappointing experience. We are aware of this issue and have come up with a solution. Could you please contact us at support@snapid.ai so our support team can further assist you?

### 1/5 — Not working

*2023-11-22*

Paid for a photo and it shows my order but won’t load the photo.

**Developer response:** Hi, sorry about your disappointing experience. We are aware of this issue and have come up with a solution. Could you please contact us at support@snapid.ai so our support team can further assist you?

### 1/5 — Disappointed and frustrated

*2023-11-18*

I bought this app because I needed to get passport size pictures without paying a fortune in a physical store. I ended up paying more than I would have paid in any CVS or other professional store. And I tried many times. Never got the pictures I paid for.
I filled a refund claim with Apple that was denied twice.

**Developer response:** Hi, sorry about your disappointing experience. We are aware of this issue and have come up with a solution. Could you please contact us at support@snapid.ai so our support team can further assist you?

## Most praised reviews (3 highest-rated)

### 5/5 — Easy, simple, no brainer!

*2024-11-20*

Could not have been more straightforward.

### 5/5 — Very easy to use

*2023-08-07*

The retouch feature is also natural

### 2/5 — limited to 5x7 printer paper only

*2023-11-14*

Don’t bother if don’t have the 5x 7 inch paper. Cannot print on letter or A4 to size.

**Developer response:** We truly appreciate you taking the time to share your thoughts. Your suggestion for more printout templates has been heard, and we're on it! Watch for this in our future updates. Thank you for helping us grow and improve!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*