# Passwarden - Password Manager — user reviews

> 154 indexed App Store user reviews of Passwarden by KeepSolid Inc., rated 4.50/5 from 157 ratings.

- Source: https://appshunter.io/ios/app/passwarden-password-manager/id1503642685/reviews
- App overview in markdown: https://appshunter.io/ios/app/passwarden-password-manager/id1503642685.md
- Rating breakdown: 5★ 126 · 4★ 8 · 3★ 6 · 2★ 5 · 1★ 12

## What do users think of Passwarden?

Overall sentiment: positive

**Pros**

- 🚀 Excellent password management
- 🔒 Secure and reliable
- 👍 User-friendly interface
- 💡 Cross-platform compatibility
- 🚀 Convenient autofill feature
- 🔒 Robust security measures
- 👍 Easy to use and navigate
- 💡 Helpful password generator
- 👍 Organized password storage

**Cons**

- 🐛 Occasional crashes and bugs
- 💡 Lack of export option
- 💡 Limited customization options
- 🔒 Frequent master password prompts
- 🐛 Inconsistent auto-unlock functionality
- 💡 Outdated browser extension

**Commonly reported bugs**

- Crashes on macOS after Tahoe update
- Inconsistent password autofill on websites
- Issues with multi-device sync and connectivity

**Most requested features**

- Improved import/export functionality
- More customization options for layout and UI
- Offline mode for password access
- Enhanced browser integration and autofill
- Streamlined multi-device synchronization

## Newest reviews (12 of 154)

### 2/5 — Disappointing

*2026-04-29, version 3.1.8*

Customer service as awful as the app

### 2/5 — Last 2-3 months the quality of the APP is ridiculous

*2026-02-05, version 3.1.0*

I’m using the Passwarden App for 2+years. But the last 2-3 months, I believe it’s related to the MacOS updates, some of the basic functionality isn’t working as expected. For instance I can’t authorise in my MAC APP with Touch ID, the relevant setting parameter is just not clickable!!
The same with the icon «+» when you want to add a new record with passwords or other info. It’s not working!
On the web and iOS everything is ok. 
I’ve highlighted that issue to support, but they said to me that they acknowledged and can’t provide the ETA when it will be fixed!
It is not a client-oriented approach!
I've started looking for another password store app.

### 4/5 — Cigar dropped recently

*2025-12-04*

“Close but no cigar” applies here, but only because their macOS app really doesn’t work very well since Apple brought out Tahoe (26). You can no longer add or edit any entries. However, the iOS and iPadOS apps still work perfectly and I hope those clever folk at KeepSolid will sort things out soon…

### 4/5 — Photo (Scans)

*2024-11-09, version 3.1.0*

I would like to be able to add photos (scans) of documents

### 3/5 — Де Українська Мова?

*2024-05-11, version 3.1.8*

Чесно кажучи, був дуже здивований, коли не побачив української мови у додатку, зробленому українськими розробниками. А потім ми дивуємося, коли нас не відрізняють від росіян.

### 3/5 — No way to export

*2023-07-10, version 3.1.8*

After waiting months there is still no way to export. I've asked several times and it's still "coming soon".

### 4/5 — Great Overall app

*2023-07-09, version 3.1.0*

The only thing stopping me for giving 5 stars is the unlock with touch id Feature.

It reset every 2 weeks or so, and I need to manually go to settings and check the "Unlock with touch Id", for this to work I need to retype the master password. After several months using this app I get mad everytime I need to reconfigure this. PLEASE FIX IT

### 4/5 — Great Password Manager

*2023-03-31*

Works as expected and does it's job well with plenty of applications available for all the platforms I need.

The only thing I would ask for is an offline use mode if possible as I have required a password from my device on a few odd occations but my device did not have signal to load.

**Developer response:** Thanks for taking the time to rate the app. Your suggestion is noted, we will keep working hard to improve the app, stay tuned for the updates.

### 1/5 — Problems across the board

*2023-03-21*

I downloaded the app.  It crashes repeatedly.  I sent a message to customer service and they told me to download the latest version.  I just downloaded that very same version two days earlier.  So, no resolutoin.  I can't keep the thing running because it is constantly crashing on me.  
Then, I am in the trial subscription and use multiple devices as well as Passwarden & VPN Unlimited.  Nothing communicates with each other and I cannot really use, nor actually try, anything.  They all say that my subscription is expired.  I'm in the trial subscription in one app but, it does not communicate effectively with the other apps.  
Simply, I do not trust this app, the software, nor the company.

**Developer response:** Sorry to hear about your poor experience. We are unable to locate any recent tickets matching your username "D.H.Taylor", could you please specify the number of your support ticket so we could take a closer look?

### 2/5 — Wow...too expensive

*2023-02-28, version 3.1.0*

I didn't know that when I downloaded this app that it would change full price just to add the app to my iPhone too! Most Password managers offer this as part of the desktop app or as part of the initial fee! I will have to keep my previous Password manager for now.

### 1/5 — Does not work as advertised

*2023-02-21, version 3.1.0*

Hoped to replace another password manager but this does not work as expected. I find the unlock function is constantly being called, even when all instances are set to never lock. I also find that the tool doesn't "see" URLs correctly and I have to manually upen the desktop instance THEN lookup the URL I want, THEN pull those creds and insert into fields.

### 4/5 — Best Password Manager App So Far...

*2023-02-04, version 3.0.4*

The password manager is undoubtedly the best for security. It is impossible to remember all passwords, especially if they are high-security and must be changed frequently for financial and business institutions. This program is free of any problems or worries. It is easy to access, edit, add, and delete this program, especially when using an iPhone.

## Most critical reviews (10 lowest-rated)

### 1/5 — Read only App for macOS

*2026-07-10*

The interface is totally blocked : No setup option, no possibility to add Password…

You can only read your password.

No plan to solve it from the support.

### 1/5 — Perfect several releases back

*2026-06-14, version 3.1.0*

The app is just broken now, you can’t edit nor add new passwords. The icons are unclickable and unresponsive.I gave this a 5 a while back, but the latest release was 3 years ago. It broke at some macOS version several months ago. AI is telling me the app was build using SDK 13.0, which corresponds to macOS 13 Ventura, and is indicating the app is outdated.

I installed this on another Mac just to see if it was my computer, it behaved exactly the same. If this is fixed I will rate as 5 stars again

### 1/5 — iOS 26 不能使用

*2025-10-15, version 3.1.0*

iOS 26 不能使用

### 1/5 — Too many options

*2025-08-04, version 3.1.8*

I get security is important but if you can’t customize what you want to see or review then what’s the use of the app. Entering the master password every single time is annoying when you’ve already selected multiple ways to secure your information. I’m thinking of dropping this app and moving to another one.

### 1/5 — Унесло все мои пороли

*2025-06-10, version 3.1.8*

Заглючило приложение, и все мои пороли были утеряны. Не советую это приложение

### 1/5 — 사용 불가

*2025-03-23*

오류 때문에 사용할 수 가 없습니다.
평생 구독 했는데 돈이 아깝네요.
별 하나도 주기 싫네요.

### 1/5 — ⚠️WARNING!⚠️ NO EXPORT OPTION

*2025-01-06, version 3.1.8*

Years later… still no export? Thats a very shady and despicable way to retain customers. Hostile. “Developers”, “claim” that it’s in “the works”, but have no timeline. They’ve been claiming this for years. Either they’re the worlds worst, laziest, or fakest developers in the world, or it’s a fully intentional (lack of) effort to make it exceptionally difficult for customers to move on to better more friendly software. What a joke. You’ve been warned.

### 1/5 — не могу зайти в прогрумму !!!

*2024-04-22, version 3.1.0*

пользовался на протяжении 2 лет 
после просто перестало входить, поддрежка говорит, что моего эмейла не существует )) Слава Богу я храню все парлль не только тут 
НЕ РЕКОМЕНДУЮ !!!!

### 1/5 — Horrible

*2024-01-02, version 3.1.8*

Extremely confusing

### 1/5 — Schlechtester Passwortmanager - geschenkt zu teuer

*2023-04-30*

App gekauft - Anzeige free Version
Keine richtige Adminseite
Dauernde Ausfälle
Dauernd Passwort neu eingeben
Keine Icons 

Support völlig ohne Lösungen

Null Sterne wäre besser

**Developer response:** Es tut uns leid zu hören, dass die Verwendung unserer App für Sie zu kompliziert war. Wir bieten 7 Tage kostenlose Testversion an, damit alle neuen Benutzer den Service testen können, um zu sehen, ob er ihren Bedürfnissen entspricht, bevor sie sich für einen Kauf entscheiden. In Ihrem Fall können Sie sich über support@keepsolid.com an unseren 24/7-Support wenden, um Hilfe zu erhalten, oder die Nummer Ihres Support-Tickets angeben, damit wir uns das genauer ansehen können.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellant

*2025-05-06, version 3.1.0*

Could use a widget like 1password or sticky Password for the Browser if it had that it would be a 5  it is a good way to secure passwords.  Also other improvements would be nice I am sure they will imporve it over time. Love the cross Platform compatability.

### 5/5 — Zum empfehlen

*2024-01-07*

Das Geld ist wert

**Developer response:** Wir freuen uns über Ihre positive Bewertung und danken Ihnen, dass Sie sich die Zeit genommen haben, Ihre Meinung mitzuteilen. Viel Spaß mit unserem Service und vergessen Sie nicht, uns Ihren Freunden zu empfehlen ;)

### 5/5 — ext not working

*2023-04-10*

I brought this a month ago had a few problems at first got in touch with Passwarden support and they very quickly replied and had all the problems sorted within a couple fo hours.....

I have now got it operating perfectly
But wait a minute it, it has stopped working again
I now have to copy & paste
It seams that it is a hit & miss program

**Developer response:** That is not the experience we want you to be having. Please provide more info to our 24/7 support service via support@keepsolid.com so we could take a closer look.

### 5/5 — Security Support for Subscribers

*2023-03-29, version 3.1.8*

It’s all great, but an added security layer is welcome. 4 star for now.

### 5/5 — Great app!!!

*2023-02-05*

After using a variety of password keepers previously I decided to go with Passwarden due to its excellent support and cross-platform compatibility (but you'll need to purchase a brand-fresh version each time, and this isn't ideal). It's user-friendly it generates passwords for you to copy and paste on those login screens and includes notes to keep all other data.

**Developer response:** Thanks for the 5-star review, we are pleased to hear you are enjoying our service. Stay tuned for new awesome features in the next updates and don't forget to recommend us to your friends ;)

### 5/5 — Love Passwarden so much

*2023-02-04, version 3.0.4*

I have used this application for years, and I've used the free option with no serious push to upgrade. Storing passwords is simple, and syncing between devices works flawlessly. The UI can get a little weird, but I'm on a two-year-old device. I highly recommend it!

### 5/5 — Perfect app!!!

*2023-02-04, version 3.0.4*

Although I've tried other programs, Passwarden's password application has been my favorite for several months. Its simplicity and features are what I love. It does it better than any other program!

### 5/5 — So far so good

*2023-01-18, version 3.0.4*

It's so wonderful to have this app remember my passwords!

### 5/5 — Happy with Service

*2023-01-17, version 3.0.4*

I have mostly used the other password manager that unfortunately got hacked. i have tried this now and really happy with the service, hence purchased. thank you

### 5/5 — Love the security

*2023-01-10*

This app is great for saving passwords, especially if you have many passwords you forget. It's also extremely secure. You are reminded to always take the safe route, make sure you use the Internet securely, and keep all of your password cards. This app is a 10/10 recommendation. I plan to continue using it and renew my Passwarden subscription every month.

**Developer response:** We appreciate your positive review, thank you for taking the time to share your opinion. Have a great time using our service and don't forget to recommend us to your friends ;)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
