# Password Manager iPassSafe+ — user reviews > 292 indexed App Store user reviews of Password Manager iPassSafe+ by Netanel Software, rated 4.40/5 from 573 ratings. - Source: https://appshunter.io/ios/app/password-manager-ipasssafe-plus/id424715194/reviews - App overview in markdown: https://appshunter.io/ios/app/password-manager-ipasssafe-plus/id424715194.md - Rating breakdown: 5★ 438 · 4★ 53 · 3★ 13 · 2★ 6 · 1★ 63 ## What do users think of Password Manager iPassSafe+? Overall sentiment: negative **Pros** - 🚀 Great app - 🔒 Secure - 👍 Easy to use - 👍 Customizable - 👍 Reliable - 👍 Useful **Cons** - 🐛 Buggy - 🐛 Crashes - 🐛 Loses data - 🐛 Syncing issues - 🐛 Unstable after updates - 🔒 Security concerns - 👎 Poor customer support **Commonly reported bugs** - Deletes all passwords after updates - Passwords disappearing - App crashing on launch - Inability to access or edit passwords - Syncing not working as expected **Most requested features** - Improved syncing between devices - Better backup and restore options - Search function - Ability to rearrange categories - More customization options - Automatic password generation - Fingerprint/Face ID support ## Newest reviews (11 of 292) ### 2/5 — Обновление ухудшило приложение *2026-04-09* После обновления перестала работать функция копирования. Не могу скопировать пароль и в ставить его в другое приложение. ### 4/5 — И года не прошло… *2022-12-13* Починили, наконец! А зачем сломали?? В общем, работает. Но доверия только на четыре. ### 4/5 — Beware - You will loose everything. *2022-12-06, version 15.42* App is very buggy, does not remember sort settings any more and upload / download from Dropbox has disappeared. ### 2/5 — Thank you- it’s working now! After 11/21/22 update *2022-11-23, version 15.35* Thank you- it’s working now! Still broken -Version 15.32 On my iPad iOS 15.6.1 Works fine on iPhone Can’t export to CVS file _______ and the main screen now has a side bar, with the favorites listed In side bar and the sub options are in the right screen That’s ok, But, When I select -> (example) websites My list shows in chronological order, Then I sort alphabetically Then choose my selected website for pw info etc, The right screen briefly shows my information needed -> then the right window closes, back to the Websites list in chronological order Even though the Alphabetical option is checked Fix the right window to stay open - so I can edit my passwords and other info When selecting in Settings -> select favorites— instantly closes the app ### 4/5 — Wieder auf dem iPad nutzbar *2022-11-21* Jetzt (endlich) wieder auf dem iPad nutzbar! Ein Stern fehlt, was passiert beim nächsten Update? ### 4/5 — ipad fixed *2022-11-21, version 15.35* Finally been fixed on a iPad just a shamed the been dumped down. No dropbox support which handy ### 1/5 — Still doesn’t work! *2022-11-10, version 15.32* It used to work great 5 stars for me) but it no longer functions in a usable manner. I was hoping version 15.30 might have fixed the problem I’ve been having with this for the last couple of months, but the details page still comes and goes before I can do or see anything. Also, I backed up my data to the cloud, my local machine (an iPad Air 2), and Dropbox. There’s no way I can retrieve these files from any of these sources. This has turned into a nightmare, as I have lots of data—and some of it is irretrievable. Oddly, the iPhone version doesn’t have the same disappearing details problem, but I can’t import my data. Zero stars for the developer who can’t seem to recognize it doesn’t work with the machine it was designed for. Update: version 15.32 and IOS 16. Still doesn’t’ work. ### 1/5 — Does not work on Ipad *2022-11-10, version 15.32* For a time now, cannpt do anything with this app on ipad. When opening a password page to see the info, this page closes automatically. So, I can't edit or view my passwords. ### 1/5 — Need to Fix the Problem *2022-11-05, version 15.32* Update: As of the last update on Oct 31, 2022 I’m unable to retrieve my passwords from my iPad. The App was working then an update happened since the last updates back in 2021 the app sto working on my iPad. The App opens but it does not et me retrieve, add or do anything on the App. Please fix the problem that a lot of us are having not able to retrieve our passwords. Every time you have an update I’m hopeful to have the problem fixed, but it’s not the case. I feel you don’t care. Proof me wrong and fix the problem so I can recommend the App other people. Hoping the problem will be fixed. I received the app as a little gift from my son. I was skeptical but I really like it now. I’m getting better and now I know my information is safe. Still liking the App I’d do much easier to keep my passwords safe. 12/21/21 The app has not disappointed me at all. I love it use it everyday. Get it. 1/15/2022 Since the last two updates, the App does not work on the iPad, unable to use at all. I have contacted Support and no answer to my complaint about this issue. I’m not the only one with this issue and like me they also did not received an answer to their concerns. I hope the issue is addressed soon, if not I would not recommend the App to any more of my friends and family. Please address the issue that the App is unuseable on the iPad. ### 1/5 — Does not work on iPad anymore *2022-11-05, version 15.32* It stopped working on the iPad several months ago. Several updates since and no results. Everyone online having the same problem. Do not waste your money or time. ### 2/5 — No longer a Good App *2022-11-03, version 15.32* This used to be a Very good app, as it used to do exactly what I need it to do. Unfortunately the app has become unstable and the window refuses to stay open long enough to select the website and password required. I had hoped that the update last week would have sorted out this issue, but alas not. A shame as it was good when I first bought it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Need to Fix the Problem *2025-05-13, version 16.15* UPDATE: As of your last update of nov or Dec 2024 to version 16.15, I cannot delete an entry. If I try to deleted the app deletes another entry that I didn’t choose. I have ten entries that I’m unable to delete. Please fix the problem. Update: As of the last update on Oct 31, 2022 I’m unable to retrieve my passwords from my iPad. The App was working then an update happened since the last updates back in 2021 the app sto working on my iPad. The App opens but it does not et me retrieve, add or do anything on the App. Please fix the problem that a lot of us are having not able to retrieve our passwords. Every time you have an update I’m hopeful to have the problem fixed, but it’s not the case. I feel you don’t care. Proof me wrong and fix the problem so I can recommend the App other people. Hoping the problem will be fixed. I received the app as a little gift from my son. I was skeptical but I really like it now. I’m getting better and now I know my information is safe. Still liking the App I’d do much easier to keep my passwords safe. 12/21/21 The app has not disappointed me at all. I love it use it everyday. Get it. 1/15/2022 Since the last two updates, the App does not work on the iPad, unable to use at all. I have contacted Support and no answer to my complaint about this issue. I’m not the only one with this issue and like me they also did not received an answer to their concerns. I hope the issue is addressed soon, if not I would not recommend the App to any more of my friends and family. Please address the issue that the App is unuseable on the iPad. ### 1/5 — No saving passwords *2025-04-18, version 16.15* I’ve had this for years from the very beginning now I can’t save passwords. I can’t delete old passwords what is going on and every time I send a question for help I’m not getting it. Please help because when it works it’s a 10 all the way around. ### 1/5 — Bug in sync *2024-01-19, version 16.01* The idb data sync does not work between devices via airdrop. While the file is dropped to the target device, the import tab does not show the new file. This used to work in earlier versions. ### 1/5 — Security is madness *2023-11-24, version 16.01* Open iPasssafe on iPhone to get details of a specific site and switch to another app to enter specific details. When switching back to iPasssafe you have to log on again and then find the right site details. And then repeat, and repeat and repeat. WHY does iPasssafe log you off when you are trying to retrieve data. Madness and impossible to work productively. ### 1/5 — Locked out *2023-11-19* I have been using this app for years with out any problem and all of a sudden it stooped recognizing my face id. As soon as i try to launch the face id it says- Password for biometric login not saved. Do u want to save after the next successful log in. … and it asks for password. Even after giving password it don't open, keep saying wrong password. All my passwords and documents are now locked inside with out any way to get to it and the report the issue, their support is unavailable and the website down. My face id on phone and all other apps working just right with out any issue. ### 1/5 — No longer working properly *2023-06-20, version 15.85* I’ve used this app for years but it now won’t save any new entries - hopeless! ### 1/5 — Просто перестала открываться *2023-01-26* По прошествии лет 5 платная версия перестала открываться и все пароли канули в лето …. Разработчик на письма не реагирует не ведитесь на г After 5 years not free app didn’t work all pass lost. Vendor didn’t answer… ### 1/5 — From Hero to Zero *2022-12-03, version 15.42* Mid this year iPass Safe sent an update to their app which then asked a couple of innocuous questions and suddenly deleted the 200+ passwords I had stored there over a few years of trouble free operation. It all caused great upheaval and so have not used it since and cannot recommend it to anyone! Let the buyer/user beware! ### 1/5 — Unusable *2022-11-18, version 15.32* My iPad version has become unusable when I open up the app and try to use is selected account page only stays open for a second and then the closes automatically , I cannot get it to stay open, so I can read the password. ### 1/5 — iPad version does not work *2022-11-11* After iPad Air 5 it does not work on iPad and I have no way of contacting with developers..lost my pwd and its Pain ## Most praised reviews (10 highest-rated) ### 5/5 — Update 6 - bug discovered and I wrote to support. *2026-05-16, version 16.20* Mr. Developer, please see my support ticket. If you delete one contact, it also deletes the one right below it!!! And a reminder to everyone to email yourself a copy and save the email attachment. You can then use the copy to upload it back on mobile if you change your device. ### 5/5 — Update 5 - bug discovered and I wrote to support. *2025-06-12, version 16.15* Mr. Developer, please see my support ticket. If you delete one contact, it also deletes the one right below it!!! And a reminder to everyone to email yourself a copy and save the email attachment. You can then use the copy to upload it back on mobile if you change your device. ### 5/5 — Great app *2024-03-12, version 16.02* Works great. ### 5/5 — Still great - Update 4 *2023-10-01, version 15.97* The application has remained stable and works on multiple phones. All bugs corrected. Reminder to email yourself a copy and save the email. You can then use the copy to upload it back on app if you change your device. Thanks to developer. ### 5/5 — Excellent app *2023-09-05, version 15.96* I am using this app for many years now. It’s an excellent app five star. ### 5/5 — Отзыв *2023-06-09* В целом приложение хорошее. Во вкладке фотоальбомы верните полозок прокрутки. Чтобы найти нужную фотографию - весь вспотеешь(((((( ### 5/5 — BEST PASSWORD APP! PassSafe version 15.70 is finally fixed!! *2023-01-29, version 15.72* FINALLY after 3 months of inability to use my iPad version, Everything seems to work again and no data was lost. Also now has option on right side with up arrow to Go directly to website login page with name and PW inserted for simple login to website with one click! Plus, NOW I can access the “Print ALL category” feature as advertised by tapping the three lines in the upper left hand corner…and a drop down menu of “3 View Items” opens! I submitted my request to support and on the APP page several times but it was never published. I’ve tried to get “help” via the support option but no response and no other way to make contact with developers? So finally it was fixed…so THANKS and now this is a super app! ### 5/5 — Application extra *2022-12-03, version 15.42* Merci pour avoir finalement corrigé l’application, elle fonctionne maintenant très bien sur mon iPad. ### 5/5 — Finally working again! *2022-12-02, version 15.42* Update: 12/1/2022. Thank you for finally fixing this app! I am surprised that it took approximately three months to fix the bug that this allowed accessing passwords. Keep it working well and you have a happy customer. ### 5/5 — Problem immer noch nicht gelöst *2022-10-31* Bereits mehrfach gemeldet (auch von anderen Nutzern): iPassSafe + unter iOS 15.7.1 auf iPad mini 4 schließt Einträge nach so kurzer Zeit, dass das Lesen oder Bearbeiten nicht möglich ist. Damit ist die App nutzlos! Interessant: das Problem tritt auf iPhone SE 2020 nicht auf. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*