# Password Manager iPassSafe . — user reviews > 298 indexed App Store user reviews of Password Manager iPassSafe . by Netanel Software, rated 4.50/5 from 698 ratings. - Source: https://appshunter.io/ios/app/password-manager-ipasssafe/id410824816/reviews - App overview in markdown: https://appshunter.io/ios/app/password-manager-ipasssafe/id410824816.md - Rating breakdown: 5★ 544 · 4★ 74 · 3★ 18 · 2★ 8 · 1★ 54 ## What do users think of Password Manager iPassSafe .? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure password storage - 💡 Helpful for managing passwords - 👍 Great app overall **Cons** - 🐛 Data loss issues after updates - 🐛 Unreliable, app resets and deletes data - 🐛 Sorting and navigation issues - 🔒 Concerns about security and trust **Commonly reported bugs** - Deleting wrong passwords - Incompatibility with iOS 15 updates - Sync and import/export issues - App crashes and data loss **Most requested features** - Alphabetical sorting by default - Restore print option - Improved backup and restore functionality - Better customer support and communication ## Newest reviews (12 of 298) ### 4/5 — Great app. *2026-01-26, version 16.20* Easy to use. Pays to read the instructions watch the video ### 3/5 — Good app but needs improvement *2025-10-11, version 16.15* Does not allow you to delete. Difficult to recover. ### 3/5 — Now deleting password I don’t choose. *2024-10-11* Really like to product. But now if I delete a blank password I created in error it does not delete it. But it deletes a password I did not choose. This is a problem. I am now afraid to manage my password because it deletes thing on its own. ### 2/5 — Loved it until sync and crash issues *2024-02-02* Used this app all the time. Last year it became unstable and deleted all data multiple times. Even with backups lost some data each time due to changes since last backup. Sync via airdrop no longer works. It used to be a smooth process, but now ipasssafe no longer imports the .idb file, and saves it into the iOS file folder instead. Can’t figure out a way to get ipasssafe to open the .idb file once it is saved in the file folder. Want to rate this much higher but can’t until this is fixed or a another way of syncing iOS devices is implemented. ### 4/5 — Upgraded to 4 stars due to sorting fix *2022-12-25* Sorting was stuck at “chronological” prior to the most recent release this has now been fixed. It took way too long. The support page has a "Send us a message" form, but it does not appear to work (the captcha does not load and when you submit the form, it gives no clear feedback as to if it was actually submitted or not, but I assume not since you cannot fill in the captcha field due to it not loading). So I will continue to use my review as a bug report. Speech to text bug: as you speak it fills in the field word by word, then after you are done speaking it repeats the entire text that you had just spoken again, leaving it with the sentence you just spoke being repeated. The automatic backup to iCloud is named the same as your active database which makes it confusing to know how to restore that backup. Do you just tap on the iCloud download icon next to the back up and you are done? Or do you need to activate it in someway? **Developer response:** Thank you for the review. Regarding the captcha issue, we apologize for any inconvenience this may have caused you. We are aware of the problem and are working to fix it. Regarding the iCloud backup and restore feature, you can make sure that you are activating the iCloud-downloaded file by following these steps: 1. Delete the local file by swiping the row to the left or using the edit + delete function (sync-tab) 2. Download the iCloud file by tapping the cloud with the arrow pointing downward from the "iCloud Files" section. 3. Tap the local downloaded file, which should have a pointing finger icon on its name. 4. Tap the "Activate ..." (open lock icon) and enter the password for the file when prompted. In the next update to the app, the process of activating iCloud-downloaded will be more straightforward. we will also check the speech to text feature and see what can be done. ### 2/5 — Alphabetical order by default missing *2022-12-19* When you consult a dictionary, what would be more logical and convenient, to look for a word alphabetically, or by the date it was introduced? Please, put back alphabetical order as a permanent option to look for favorite web sites. It’s annoying to have to change the order every time because chronology is the default option. **Developer response:** Thanks for taking the time to leave us the review, The next update will save the state of the sorting mode. ### 1/5 — Dangerous to use *2022-11-21, version 15.35* Your update wiped ALL my saved passwords!!!!!!!!! ### 1/5 — No longer works *2022-10-26, version 15.30* Worked up until I downloaded the most recent IOS now all my info is gone. ### 4/5 — Same as other guy. *2022-10-25, version 15.30* Please make alphabetical as default and please bring back option to print password list. I just paid $8.49 to get less functions than free app. ### 1/5 — Not worth it *2022-10-25, version 15.30* I have updated to ios15 and in doing so I have lost all my passwords. They have been erased! Beware!!! Junk, Junk Be careful when you’re updating!!! I’m afraid to update! You also need to keep it alphabetical order not chronological order ### 4/5 — Please fix!! Change things back! *2022-10-06, version 15.30* Two items to bring back: 1. Default to Alphabetical instead of chronological 2. The AirPrint option. Why did it disappear! ### 2/5 — Category Organization *2022-10-05, version 15.30* I’m not a fan of the new category organization options. I liked the previous automatic alphabetical sorting with the letters that ran vertical along the right side of the screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Abandoned and critical bug *2025-09-03, version 16.15* I see this bug was reported here in October and has not been fixed: If you try to delete an entry, IT DELETES THE WRONG ONE!!! I lost several passwords due to not noticing until it was too late, had to revert to an older backup and re-do any entries I had added since that backup. Also you cannot submit a bug report on their support page, just gives you an error. I’m going to look for an alternative app, as this one was good while it lasted (rated it 4 stars), but has worn out its welcome. ### 1/5 — Most worthless app on the App Store. *2025-01-28, version 16.15* This app is worthless When Apple updated the iPhone the app lost everyone of my passwords. I was devastated over this. Stay away from this app. ### 1/5 — Dangerous and unsecure *2024-11-22, version 16.15* Believe the reviews. I wouldn't trust it with a shopping list let alone passwords. Deleted. ### 1/5 — iPad does not import file from iPhone *2024-06-15, version 16.03* I have used my database on iPhone and IPad, but suddenly the IPad does not activate the import file any more ### 1/5 — I have lost all my dates after updated *2023-10-09, version 15.97* Paper is the best 👎 ### 1/5 — Excellent / now, not good *2023-08-13, version 15.85* Superb App for me because my memory is diabolical. Highly recommend this App UPDATE:- reduced to 1 star on 13 August 2023 because on an update last year all my information was gone. Everything. Not used since. Deleted from phone and hoping it was just an error and my info was not compromised. No joy from admin either. Hopefully my account was a 1 off and everyone else is safe. ### 1/5 — NO SUPPORT AT ALL *2023-05-14* Been using for over 4 yrs One day was forced to change my password in order to continue using and everything was gone. No help from dev despite numerous attempts to contact thru support. Your support page info doesn’t help me. I have my password. I have my IDB file. I made my backups all along. It’s there just can’t access it now. It’s a great concept but doesn’t seem to work when you need it. All you people who think it’s great now you just wait it will happen to you eventually. My advice is to keep a hard copy backup of all your passwords in a notebook. Kinda defeats the purpose I know. ### 1/5 — Lost all my data *2023-04-18, version 15.85* Was using this app and after a little while it deleted or lost all my data. Junk ### 1/5 — iPass Safe is Faulty *2023-01-29, version 15.72* iPass Safe occasionally crashes after an update causing total loss of secured password data. Numerous and frequent updates to fix reliability issues. It’s been broken for a long time. Time to swallow your pride and admit it needs to be finally shut down. ### 1/5 — UNRELIABLE *2022-12-08* I’ve used this app now for several years and had input an enormous amount of data. About a month ago, the app indicated it had updated and asked for me to log back in. When I did, all of my data was gone. I have attempted email contact several times and have yet to receive a response. I would not trust this app at all; it has proven to be unreliable. I looked online for answers and found where other users have experienced the same issue and have not received any feedback from the developer. I would encourage users to shop for another trustworthy app. ## Most praised reviews (10 highest-rated) ### 5/5 — Un petit mot d’encouragement *2026-06-17, version 16.20* Merci pour votre belle application. Je vous souhaite une bonne semaine. Merci ### 5/5 — Seit vielen Jahren seht zufrieden! *2025-12-21* Der Umgang mit der App ist einfach und komfortabel. Meine Daten sind sicher aufgehoben und ich kann sie mit iCloud synchronisieren und verschlüsselt auf Dropbox ablegen. ### 5/5 — Un petit mot d’encouragement *2024-01-20, version 16.01* Merci pour votre belle application j’ai les dents Laudé je vais l’utiliser souvent à tous les jours merci beaucoup je félicite à plus Véronique Rene Viau va consommateurs Bye ### 5/5 — Safe password manager *2023-03-28, version 15.85* I can say it was improved over the years. I very satisfied. until now, I didn't hear any security breach. ### 5/5 — AWESOME APP! AND PRINT OPTION IS BACK YES!!! *2023-01-25, version 15.70* UPDATE: 1/25/2023, On 1/20/23 I asked NETANEL, to add back the print option for passwords, why? Because most of us password users do not trust ICloud, use cloud, or want iCloud for many reasons. On 1/24/23 I saw a update for the password app, and to my upmost surprise the whole update was that he put back the print option, AND THERE IT WAS!!! After a decade of using this app I couldn’t be happier! Now I can so easier, have important family members that hate computers and do not want to have anything to do with them, have all my info, incase something happens to me… I can’t tell you how I honestly did not expect him to respond that my email, because of all the negative reviews saying he doesn’t respond, WELL ITS NOT TRUE, he does respond to emails, and I’m living proof! THANK YOU NETANEL, you have made my life and families worry’s about these important information being available to them now! And after over a decade of using your app since the first day you published it, it has been the absolute best one, IMHO!!! UPDATE: 12/12/17; This app publisher keeps on improving as the other password apps are falling to the side. Thank you for fixing the alphabet/chronological order settings and it saves settings just fine now, THANK YOU! PLEASE NETANEL SOFTWARE, TELL ME YOU HAVNT ABANDONED THIS EXCELLENT APP? Sent you support email and hope to hear from you soon! UPDATE: Another advantage that this app provides, is the ability to print out data, because we all know devices fail, and nothing is better than old fashion print out. It doesn't help if you can backup data but cannot access it, when your device dies or the app is no longer around. With this app I have the best of both worlds, old and new. THANK YOU DEVELOPER! My MobiSafe app is almost a mirror of this app, but support in Japan could never be contacted, but was my favorite app for protecting info. Unfortunately in the near future it will be obsolete with no more updates, as it is no longer on the App Store. BUT NOW I HAVE DISCOVERED THIS APP! And it is everything that I need. I'm glad that appzapp advertised this app. It is worth the price as it has a lot to offer thank you to the developer, many kudos!!! ### 5/5 — Very Happy *2022-12-23, version 15.52* So glad this app is being updated again. Works great! Thank You ### 5/5 — Tamanho do arquivo *2022-10-27* Não está abrindo arquivo Size Error ### 5/5 — Can't go without it *2022-10-06, version 15.30* I love this app. Would be lost without it. But i do not like this update. I have to change to “alphabetic sort” every time the screen opens up. Very annoying. Please fix!! ### 5/5 — New Version *2022-09-19, version 15.20* I have used this app for over 10yrs and have been very happy with it. However the new version lacks the ability to remember alphabetical order which is annoying. Otherwise it is still a great program and worth the purchase price ### 5/5 — Great App but update? *2022-08-27* Just updated the app that I’ve had for a couple years. I can no longer print, it doesn’t stay in alphabetical order when opening it you have to manually place it back from chronological order every time. Great app until the update. Please fix!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*