# Password Manager iPassSafe — user reviews > 304 indexed App Store user reviews of Password Manager iPassSafe by Netanel Software, rated 4.30/5 from 803 ratings. - Source: https://appshunter.io/ios/app/password-manager-ipasssafe/id413222686/reviews - App overview in markdown: https://appshunter.io/ios/app/password-manager-ipasssafe/id413222686.md - Rating breakdown: 5★ 579 · 4★ 93 · 3★ 16 · 2★ 11 · 1★ 104 ## What do users think of Password Manager iPassSafe? Overall sentiment: negative **Pros** - ⭐ Excellent password management - 🔒 Secure and reliable - 👍 Easy to use interface - 💾 Backup and sync options - 🕰 Long-term user satisfaction **Cons** - 🐛 Compatibility issues with iOS updates - 🆘 Lack of customer support - 💸 Paid version required for full functionality - 🔄 Data loss and reset issues - 🔒 Concerns about data security **Commonly reported bugs** - Passwords disappearing after updates - Inability to access saved data - App crashing or freezing - Sync and backup failures **Most requested features** - Improved syncing between devices - Password recovery options - Customizable categories and organization - Printing and exporting capabilities - Automatic password generation ## Newest reviews (10 of 304) ### 4/5 — It works Fine. It works with touch ID. I will write this nine out of 10. *2026-05-20, version 16.20* So much better⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ### 2/5 — Frustrating at times *2026-01-16, version 16.20* Love to keep my passwords in one spot. Hate that when I try to add new login/pw, the app crashes and kicks me out. Just started recently. I paid for the advanced version so it’s not the free version. Doesn’t seem like there is anyway to contact support either. Frustrated!! ### 5/5 — Great program *2022-12-18, version 15.50* i have used this for years. Wholeheartedly recommend it ### 2/5 — App *2022-12-05, version 15.42* Not as good as old app Cannot change headings to suit. The info I have put in, when I tap it to see it opens and slides shut immediately! Not worth the hassle ### 4/5 — Review of update *2022-12-02, version 15.42* I don’t like the fact that the login screen doesn’t automatically use a number keypad like it always did. You originally required a number login, and now I have to change to numbers to put in my login password. I’d prefer the login screen to show the number pad. ### 1/5 — AT LEAST 3YRS OF PASSWORD LOST!!! *2022-11-22, version 15.35* Just logged in after the iOS upgrade and it tells me my credentials aren’t saved. I contacted support and nothing!! All my passwords are lost. What type of app doesn’t allow a way to recover your login credentials?!?!? Find another app because this one is horrible!!!! ### 1/5 — Terrible app *2022-11-22, version 15.35* This app has become worthless for my iPad Pro ever since the update to iOS 15. Use to work great but now won’t even open. I have written to app support and they haven’t responded. It seems to me that they aren’t very concerned. For now it still works on my iPhone 13 but I am concerned every time Apple sends new updates. I am currently searching for a new password app that is more dependable. ### 1/5 — Where is dropbox conect *2022-11-12, version 15.32* This feature disappeared ### 1/5 — Ipasssafe *2022-11-08, version 15.32* Après plusieurs mois de bon fonctionnement, maintenant il ne fonctionne plus. Très déçue. ### 4/5 — Ordre alphabétique vs chronologique *2022-11-07, version 15.32* Depuis la dernière mise à jour, il n’y a plus possibilité de garder la préférence “alphabétique” dans les rubriques. Par exemple, en revenant de consulter un élément dans “autre”, alors qu’ils étaient tous alignés par ordre alphabétique au départ, tous les éléments se retrouvent alignés par ordre chronologique. Impossible de les garder par ordre alphabétique au retour à la liste, l’ordre que je préfère et que je n’avais jamais besoin de rechoisir à chaque action comme c’est malheureusement le cas maintenant. Hormis ce désagrément, l’application satisfait tous mes besoins. Merci ## Most critical reviews (10 lowest-rated) ### 1/5 — Lost all data *2026-08-15, version 16.20* App locked me out Wldnt allow me to sign in. Only option was to remove app and re install. Lost everything. 🧐 ### 1/5 — Years of data lost *2026-02-21, version 16.20* Pathetic excuse for a password manager. I lost years of data after my phone upgrade. I’ve had this app on different devices for years and now suddenly after the last update everything is gone. Junk software at best. ### 1/5 — Don’t do it *2024-11-09, version 16.15* If your facial recognition stops working or you need to recover your password the only option is to reset app and loose everything. No recovery option. ### 1/5 — When I updated the data all disappeared ! *2024-09-05, version 16.12* All data disappeared when I upgraded The app in suddenly asking for the password which I forgot because I haven't used it for 10 years. It normally opens with fave Id ### 1/5 — Not happy *2024-07-11, version 16.03* All my passwords desappeared for a second time ### 1/5 — Piece of junk *2023-12-21, version 16.01* Took hours to enter all my data for it only to disappear. Don't waste you money and time. ### 1/5 — Very disappointed! *2023-08-11, version 15.90* After several years of loving this program, I lost all of my data. Even having a backup would not help. I could not load the file after iOS update. I reached out to the developer and only heard crickets. Very disappointed. ### 1/5 — Terrible app *2023-02-22, version 15.80* This app has become worthless for my iPad Pro ever since the update to iOS 15. Use to work great but now won’t even open. I have written to app support and they haven’t responded. It seems to me that they aren’t very concerned. For now it still works on my iPhone 13 but I am concerned every time Apple sends new updates. I am currently searching for a new password app that is more dependable. ### 1/5 — Not All There *2023-02-18, version 15.75* Seems to work Ok but annoying little issues like not being able to change icon " type" in Notebook" are enough to have me looking for an alternative app Support is non existent. I’ve sent several messages asking for help on how to clear a assumed message indicator on the iPassSafe app icon (red circled 1 in the upper right corner) and had zero response. Granted it’s the free version of the app but this lack of support will 100% keep me from upgrading. ### 1/5 — Will no longer recommend *2023-01-24, version 15.60* Not working since new update. They won’t return emails . . . Time to find a new app. ## Most praised reviews (10 highest-rated) ### 5/5 — can”t work with ios 18 *2025-03-28, version 16.15* Can’t work with ios 18 ### 5/5 — Long time user *2024-03-21, version 16.03* I’ve been using this for several years and have appreciated the quality of the app and the responsiveness of the developer. It’s easy to use and is very secure. ### 5/5 — IPassSafe *2024-01-18* Geht s sehr schnell ist einfach zu bedienen. Nur das schlechte ist man kann kein Premium einfach so haben. Ich würde wir hätten so ne kostenloseres Version davon das würde uns definitiv etwas mehr erleichtern. ### 5/5 — Owner *2023-12-01, version 16.01* Good soft ware app ### 5/5 — Best app ever *2023-04-02, version 15.85* I’m using it more than 8 years, sometimes few times a day. Never let me down . Can not move without this app! ### 5/5 — Poor useabikity *2023-03-10, version 15.85* Once you accidentally delete there is no undelete. I have so many times deleted a record then had to spend time re entering everything again ### 5/5 — The best app ever ! *2023-02-03, version 17.72* I’m using it for many years without any issues. Works great a lot of features, never disappointed me. Using it on a daily basis. Get updated all time maintained and improved. ### 5/5 — Life saver !❤️❤️❤️ *2023-02-02, version 17.72* I’m using this app for more than 10 years. Use it almost every day. Excellent app! I recommended iPassSafe to all my friends ### 5/5 — Updates need to be fixed *2023-01-17, version 15.60* I’ve been using this app for many years and have really liked it. Easy to get set up and maintain. Recent update really improved syncing between devices. Thank you! ### 5/5 — Love this App *2022-12-29, version 15.60* Have been using this App for a couple of years and rate it as the best password app out there. I rely on it every day and I just hope they keep it updated so I can keep using it well into the future. Recommend it highly!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*