# Password Manager - Secure — user reviews > 77 indexed App Store user reviews of Password Manager by RV AppStudios LLC, rated 4.60/5 from 752 ratings. - Source: https://appshunter.io/ios/app/password-manager-secure/id934286423/reviews - App overview in markdown: https://appshunter.io/ios/app/password-manager-secure/id934286423.md - Rating breakdown: 5★ 604 · 4★ 83 · 3★ 32 · 2★ 13 · 1★ 20 ## What do users think of Password Manager? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🔒 Secure password storage - 💡 Innovative features - 🚀 Efficient app performance **Cons** - 🐛 Crashes and compatibility issues - 💰 Expensive subscription model - 🔑 Password reset/recovery problems - 🤔 Unclear pricing and feature differences **Commonly reported bugs** - Crashes on iOS 13 update - Fingerprint/Face ID not working - Inability to access stored data **Most requested features** - Password reset/recovery option - Improved support and communication - Clearer pricing and feature information ## Newest reviews (10 of 77) ### 2/5 — 又話免費使用7天其實只得3天另外收費太貴 *2021-08-20, version 2.8.2* 看介紹時清楚看到可免費使用7天但下載打開個App後先知原來只能免費使用3天如不想用就要免費試用期內24小時取消訂閱否則會自動扣費33元一星期，雖然這個App的功能比同類型的App有更多細緻功能但大部份要付費才能用並且收費有點太貴，還有收費項目十分奇怪，最下方就是收費表，首先Plus 和 Premium 收費是一樣不知道有何分別，在App內沒有講清楚兩者都的分別，還有一項升級到專業版沒有列明使用期限，連在App Store也不到這些版本到底有何分別， 由於只得三日試用期根本試不到這個App是否如介紹中好用，加上本人在設定裏測試擴展功能是完全用不到，收費項目又不明不白，所以本人都不再測試下去立即取消訂閱。 Weekly VIP Premium HK$33 升級到專業版 HK$68 Yearly VIP Premium HK$198 Yearly VIP Plus HK$198 Weekly VIP Plus HK$33 Monthly VIP Plus HK$53 Monthly VIP Premium HK$53 ### 4/5 — Crashing -revised *2019-09-27, version 2.6.8* App working properly with new update. ### 4/5 — Trouble shooting *2019-09-25, version 2.6.7* This app is great - very easy to use. However, I recently tried to send in a request for support and could not get the form to work. Disappointed. There is one entry needed on the form but there really isn’t a good way to understand what the form is asking for. It says something like “Enter Device O...” No idea what this means or what information it is asking for. ### 4/5 — Good app *2019-09-23, version 2.6.7* Good app but can’t get into my files, every time I use my Face ID/password it crashes straight after ### 4/5 — Unable to load the app in this update *2019-09-23, version 2.6.7* Whenever I try to open the app, it doesn’t work. In the previous version, it worked with no problems. ### 1/5 — Non va più *2019-09-21, version 2.6.7* Con l’aggiornamento di oggi si apre e poi si chiude subito. Fino a ieri funzionava benissimo ### 5/5 — Pas mis à jour *2019-09-21, version 2.6.6* Si l’application est plutôt de qualité, il est quand même dommage qu’elle ne fonctionne pas avec Face ID ### 4/5 — Review *2019-08-15, version 2.6.6* Not now. Too early ### 2/5 — Downhill will be deleting *2019-07-19, version 2.6.5* Was good until they did their updates that forces me to view a pop up ad or force me to watch a video before I can access my notes. Will be looking for a replacement and deleting this app. ### 5/5 — Best lock files *2019-05-25, version 2.6.2* Bio metic finger scan on iPhone works every time. All my “security” info & personal passwords safe. Highly recommended. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dikla *2024-10-15, version 2.9.6* Text me time to to understand what is that you are ill after that I recognise this app is cost money and I don’t want to pay if you want money for that app. I’m gonna give you back the app. ### 1/5 — Doesn’t Work *2023-07-23, version 2.9.0* Thought it looked too good to be true, but now the secure photo library access isn’t working and has me locked out of my passwords. Sure a waste of time setting them all up only to not be able to access. And no response from support after contacting twice. ### 1/5 — Stuck *2023-07-17* Was a great app until the picture lock won’t work and now I cannot access my passwords, nor do I have a copy elsewhere. ### 1/5 — Eli *2022-11-13, version 2.8.9* Way way too expensive ### 1/5 — Doesn’t work on my iPhone X. *2021-09-23, version 2.8.4* Bought the VIP version and it quit working entirely. ### 1/5 — Support where are you? *2021-02-14, version 2.7.9* Also need support for PW reset and no one responds. Does anyone know what the PW requirements are, if any? HELP ### 1/5 — Hi *2021-01-27, version 2.7.8* Can any one help me how can reopen my app if I forget the password.... please ### 1/5 — Developers ignore contact *2020-09-01, version 2.7.1* The app was great until it rejected my fingerprint. Then asked for master password...which I have forgot but the app gives no ability to reset master password. Emailed & tweeted developers several times and not even a acknowledgement or even a “can’t help” reply. So now all saved is lost. Find an app that gives better help. ### 1/5 — IOS 13 crashed *2019-09-25, version 2.6.7* Crash as soon as password entered. Holding all my password hostage. Please fix the iOS 13 crash issue. ### 1/5 — Dalla versione 2.6.7 non funziona più! *2019-09-23, version 2.6.7* Due giorni fa, ho aggiornato il mio Iphone alla versione IOS 13 e ho aggiornato anche questa app alla versione 2.6.7... da quel momento, ogni volta che inserisco la password, va in crash e ritorna alla home di iphone. Risolvete al più presto, grazie! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2023-07-27, version 2.9.0* This one is a nice application to setup ### 5/5 — Great product *2021-05-09, version 2.8.1* I’ve been using this password saver for several years it’s been flawless never had any issues great product ### 5/5 — Agenda segreta *2021-03-16, version 2.7.9* Ottima ### 5/5 — Best app ever *2021-01-09, version 2.7.7* B ### 5/5 — Aggiornamento perfetto *2020-10-07, version 2.7.6* Buonasera volevo comunicare che con l’ultimo aggiornamento fatto si è risolto il problema di importare foto!!! Grazie ### 5/5 — The app of the year *2020-09-20, version 2.7.1* This app is awesome, this is going to make my life so much easier I it’s going to organize all my applications into one single application you just sipe that’s all . ### 5/5 — Good!! *2020-07-31, version 2.7.1* It’s a very good app so far. I’m enjoying it and it and I really like the app. Good protection and encryption against hackers. Good job developers keep going!! ### 5/5 — Great app *2019-12-01, version 2.6.9* Love this app ### 5/5 — 密碼忘記了，怎麼辦？ *2019-10-13, version 2.6.8* i forgot the PW, what should i do? ### 5/5 — Not working *2019-09-24, version 2.6.7* It’s not opening in iPhone SE, I tried the updated version --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*