# Password Manager- — user reviews

> 634 indexed App Store user reviews of Password Manager by 广栋 莫, rated 4.60/5 from 6,463 ratings.

- Source: https://appshunter.io/ios/app/password-manager/id568266312/reviews
- App overview in markdown: https://appshunter.io/ios/app/password-manager/id568266312.md
- Rating breakdown: 5★ 5,248 · 4★ 650 · 3★ 112 · 2★ 53 · 1★ 400

## What do users think of Password Manager?

Overall sentiment: neutral

**Pros**

- 🚀 Great app
- 🔒 Secure password storage
- 👍 User-friendly
- 🔒 Reliable
- 👍 Customizable
- 👍 Convenient

**Cons**

- 🐛 Crashes on newer iPhones
- 🐛 Backup/restore issues
- 🐛 Search function crashes app
- 🐛 Lack of developer support
- 🐛 Incompatible with iOS updates

**Commonly reported bugs**

- App crashes on iPhone X/XR/XS
- Backup and restore functions not working
- Search feature causes app to crash

**Most requested features**

- Ability to export data in standard formats
- Sync across multiple devices
- Biometric authentication (Face ID)
- More icon/image customization options

## Newest reviews (15 of 634)

### 2/5 — Developer email

*2023-09-11, version 7.4.2*

Developer email can’t be reached

### 2/5 — Back and/or Restore fails 90% of the to and from Dropbox

*2022-08-29, version 7.3.1*

I have used this app for several years, however, recently backup / restore fails 90% of the time. This is unacceptable. It work, now it does not. I Paid, it’s time to fix the problem

### 3/5 — Love the app, but one BIG regret

*2022-07-17, version 7.2.2*

It’s been my main go to password manager for years. I have one regret though.
There’s no option to export the data in an easily recognized standard format like PDF, XLS, TXT, DOC, CSV, etc. 

It would be easiest to do especially for those of us who don’t have any pictures and all we have our passwords and some notes. And the fear is what if I do an upgrade and the app stops working on my phone & I have no way to retrieve my data. With the ability to do a back up to one of the formats above at least I have my data in a readable format. But you don’t give us that option which is very disappointing.

### 1/5 — Update older version PLZ

*2022-06-14, version 7.2.2*

Can’t get into my older version of app due to new iOS 15.5! It won’t open and it won’t update! All my passwords…GONE!!! No access. Email of pwdsafe@yahoo doesn’t work either.

### 3/5 — Search still causes a crash

*2022-05-14, version 7.2.2*

For a long time now whenever a search is tried, it causes the app to totally crash. This update has still not fixed that major bug.

### 1/5 — Cheap

*2022-05-08, version 7.2.2*

J’ai acquis cette application il y a plusieurs années. Il n’est plus supporté. Il est impossible de rejoindre le concepteur et la fonction backup n’est plus opérationnelle.

### 4/5 — Great App

*2022-04-10, version 7.1.2*

Backup to Dropbox not working at the moment. But a great app - easily adapted & useful templates etc!

### 1/5 — Crashes

*2022-04-09, version 7.1.2*

New update Crash When backup to DropBox doesn’t Backup

### 4/5 — Program crash

*2022-04-01, version 7.1.1*

After upgrade to IOS15.4, cannot backup to Dropbox and crash

### 3/5 — crashed when save to dropbox

*2022-03-30, version 7.1.1*

crashed when save data to dropbox ios 15.4

### 2/5 — Search option causes app to crash

*2022-03-29, version 7.1.1*

I like the app, but if you attempt to use the search option the app crashes.

### 3/5 — I need help with my app

*2022-03-05, version 7.0.6*

I need help with my app and can’t find where to contact support directly, please help

### 2/5 — It all fallen apart

*2022-02-14, version 7.0.6*

This was a good app until recently, the developers appear to have gone out of business as they don’t respond to the current major issues with the app and new iOS updates requested by myself and what appears hundreds of other users. I would suggest you stay week away from using this app at the moment for fear of loosing all your passwords if the developers don’t resurface

### 1/5 — 新舊版本轉換資料無法恢復

*2022-01-23, version 7.0.6*

簡直不敢相信這種事情會發生在apple 平台跟收費的軟體供應商身上.而且過了這些時日從未見有任何一方回應

### 1/5 — Title:  NOT COMPATIBLE WITH IOS 15.1!!!!!!

*2021-12-23, version 7.0.6*

After updating to Apple IOS 15.1when trying to open the app I get a message that says,

"iPassword needs to be updated.  The developer of this app needs to update it to work with this version of IOS."

We are unable to contact the developer.  The program worked great until it suddenly became unavailable after my phone updated to version 15.1"

## Most critical reviews (10 lowest-rated)

### 1/5 — App Behaviour Recently Bad

*2026-01-03, version 7.6.1*

After updating IOS 26 this app behaviour looks not proper. Editing not allowing properly and  deleted text reappearing. Behaving this app abnormal. This app I have purchased looking for fix for long time. Please respond dear app owner.

### 1/5 — Do Not Use

*2025-09-06, version 7.6.1*

I used this app for 5 years. It had all my passwords in. One day it simply disappeared for no apparent reason. I tried to re-install it but it had lost all the data. The contact email address is @yahoo. So that says it all really. A friend experienced the same thing a couple of years ago and I thought it was user error. But clearly the app is just awful.

### 1/5 — Where is the developer and why no one responds?

*2024-09-30, version 7.5.6*

Maybe I will have better luck this way. Developer does not respond to request for support. Can someone please respond?

### 1/5 — Backup and restore function does not work

*2024-09-04, version 7.5.6*

I have used iPassword “Password Manager Pro” for a few years and found it very good. I am now trying to backup and restore it to a new device. None of the directions in the help files seem to work. I have reached out for help but heard nothing back. I don’t think this is a good app if you can’t backup and save your password vault. Don’t buy this app.

### 1/5 — Password Manager

*2024-08-17, version 7.5.6*

Total waste poor documentation, mainly just a junk app, mistake. With this purchase

### 1/5 — Image changed and I deleted app thinking it was malware!!

*2024-03-28, version 7.5.2*

I’ve had this app for over a decade and it’s never changed it’s app image.. but it just changed and I thought it was a spyware app! Deleted the whole thing with all my passwords. Decades of passwords. Ruined.

### 1/5 — Don't bother with Pro version

*2024-01-16, version 7.4.3*

Having just paid good money for the Pro version, I find it has no improvements or extra features over the free version and still has the same issues such as i)will back up with wifi but cannot restore with with wifi, ii) cannot export data in a common format such as csv.  If developer cannot fix, he/she should refund the cost.

### 1/5 — Utter failure

*2022-11-04, version 7.3.8*

I’ve been using this app for years. I finally had an instance where I needed to restore from backup and IT DOESNT WORK!! Beware, do not use this garbage app. I lost my phone, got a new one, linked to my Dropbox account, went to restore from backup, it even says “succeeded”… nothing. Everything is gone. This app is pure trash. The headaches I’m going through now are unforgivable. Never again.

### 1/5 — Big screw-up!

*2022-08-28, version 7.3.1*

I have used this program for many many years. Version 7.3.1 corrupted text files stored under Others menu option! Apparently only very small files are supported. Please, test your releases before publishing them. Now I lost confidence that my information will not be lost forever.

### 1/5 — Do Not Trust or waste your time with this app

*2022-07-13, version 7.2.2*

I cannot synch my contents on iPhone to two of iPads I own using iCould or over WiFi.  I followed their instructions and even gave up and deleted apps then downloaded again. Nothing works.   I wrote email to their support from the link they provided, comes back with delivery failure.    Do not trust this app.  I need to look for a better app with legitimate customer service.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2025-09-28, version 7.6.1*

This is the best App for password. Works great and is user friendly.

### 5/5 — Excellent app - well worth paying for

*2024-03-27, version 7.5.2*

It's always been a great app and life saver with so many password needed nowadays. 

A while back had an issue where Face id wasn't available on the XS Max but was available on the XS. 

However this has been resolved and the app works well. 

It would be great if it synced across my iPhone and iPad without me having to backup one and download to the other. 

I think it's a great app that I use on a daily basis

### 5/5 — IPassword

*2023-12-27, version 7.4.3*

I have used it for years, i find it very good, never had an issue

### 5/5 — Ron

*2023-04-11, version 7.3.8*

App is great except for one thing. It would be nice if it had a print option.

### 5/5 — V7.1 works on iOS 15.4

*2022-03-26, version 7.1*

The dev finally updated the app to work with iOS 15.4. Get v7.1. So happy as I’ve been using this app for years and there is no real generic export that’s cross compatible with other apps. Happy I can keep using it.

### 5/5 — Good app

*2021-06-19, version 7.0.6*

Dear developer. I write this comment to beg you to update Password secure digital wallet version 3.0 due to once I upgrade my iOS to iOS 14.6, it’s telling me that it cannot be open until developer upgrade to run it in iOS 14.6 . I have in there year of passwords I need to check. I purchased some minutes ago your new app quite similar to the one I have my passwords . This app is really intuitive and easy to use and hope still being your loyal client . Please , consider what I say due to its personal and important information I need to see otherwise I will be compromised not to open msny applications and bank apps . Hope you do something asasp . Sincerely. Your loyal client Alejandro Ortega Chávez

### 5/5 — Great app

*2021-06-18, version 7.0.6*

But need help as I have this app and a second iPassword app which is not updating.
After I everything in the pro version, after an update a year or so ago the data moved to this second app.
Can you help me?

### 5/5 — Please update

*2021-06-07, version 7.0.6*

I love this app and have used it for years but when I try to open it with my iPhone it says the developer needs to update the app to work with  this iPhone iOS version. I am using the latest version 14.6

### 5/5 — Very impressed

*2021-05-28, version 7.0.3*

Does everything I need.

### 5/5 — It’s good

*2021-05-22, version 7.0.5*

Very good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
