# Patelco Mobile Banking — user reviews > 235 indexed App Store user reviews of Patelco Mobile Banking by Patelco Credit Union, rated 4.84/5 from 44,543 ratings. - Source: https://appshunter.io/ios/app/patelco-mobile-banking/id1026895982/reviews - App overview in markdown: https://appshunter.io/ios/app/patelco-mobile-banking/id1026895982.md - Rating breakdown: 5★ 33,169 · 4★ 3,559 · 3★ 579 · 2★ 124 · 1★ 330 ## What do users think of Patelco Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Convenient mobile banking - 👍 Easy to use app - 🔒 Secure banking - 💡 Useful features like mobile check deposit - 👍 Reliable and consistent performance - 🚀 Quick access with Touch ID/Face ID **Cons** - 🐛 Recurring issues with mobile deposit - 🐛 Frequent app crashes and login problems - 🐛 Inconsistent app performance after updates - 🔒 Concerns about account security and privacy **Commonly reported bugs** - Mobile deposit issues causing app crashes - Repeated login problems and account access restrictions - Inconsistent app behavior after recent updates **Most requested features** - Dark mode option - Improved account management features - Enhanced mobile deposit capabilities - Faster and more reliable app performance ## Newest reviews (18 of 235) ### 4/5 — Need update the apps *2026-07-18, version 4019.1.0* Please update the apps to iOS versions ### 5/5 — Been a member for decades! *2026-05-23, version 4019.1.0* I absolutely love Patelco and would never change to any other financial institution. I don’t even live in California anymore but they have shared branches over the country, so I have access to my funds at any time. ### 5/5 — Thanks *2026-05-23, version 4019.1.0* I am a senior citizen now and I appreciate the ease of going on line. ### 5/5 — Long live Patelco *2026-05-15, version 4019.1.0* Always on the right side of the customer ### 5/5 — Makes Life Easy *2026-05-01, version 4019.1.0* It’s so beginner friendly. I use it daily to ensure my funds are right at all times. I love it ### 5/5 — Loving Patelco *2026-05-01, version 4019.1.0* I love that the app is user-friendly. And when speaking with an associate with customer service, they are absolutely Spectacular! Especially Melissa. ### 5/5 — Happy *2026-05-01, version 4019.1.0* I have his Patelco since 2013 at which time I went to Patelco because they were offering a good rate on auto loans and I had a loan that I want to save some interest remember the difference, but it was several points. That made me happy from there I’ve open and that’s where my bill pay goes they’re very good about helping you when there’s issue as I have had my account fraud so many times it’s embarrassing, but they come through and help me on each and every time. Thank you, Patelco. ### 5/5 — Satisfaction *2026-04-29, version 4019.1.0* Easy to find information about any issue ### 5/5 — Great Credit Union *2026-04-27, version 4019.1.0* Patelco is a great banking system I know… been with them for years ### 5/5 — Love online banking *2026-04-19, version 4019.1.0* The only problem is I don’t see where I can make a mobile deposit and I don’t like that cause I don’t have a car at this time and I need to deposit my other check ### 4/5 — Not easy to find items in app *2026-04-12, version 4019.1.0* It’s not always to find items in the app like setting up auto pay, recurring transfers, etc. easy to see all accounts. ### 5/5 — Great Mobile Banking set up *2026-04-11, version 4019.1.0* While opening my account for the very first time, I was able to set up my online banking with no problems. Easy to navigate their mobile banking set up. I was able to set up debit with no problems. ### 5/5 — Lovely bank *2026-04-09, version 4019.1.0* The best bank 😍🫡 ### 5/5 — Customer service *2026-04-07, version 4019.1.0* Very professional and friendly employees specially at the Roseville location ### 5/5 — Love the app *2026-04-07, version 4019.1.0* I like the app but it’s a HEADACHE making a payment and able to speak to a representative…it’s ridiculous. It takes an hour to get to talk to someone. 😡 ### 5/5 — Wonderful credit union *2026-04-07, version 4019.1.0* I've been with them now for 10 years. Great mobile deposit, friendly customer service. ### 5/5 — Great app *2026-03-31, version 4019.1.0* Easy to use ### 5/5 — Patelco Review *2026-03-31, version 4019.1.0* Patelco always has my back. My account was hacked numerous times and they always made it right. Staff are always pleasant and I always feel welcomed to their branches. ## Most critical reviews (10 lowest-rated) ### 1/5 — So difficult to use *2026-07-26, version 4019.1.0* Why the app is so difficult to use? Is zero visual friendly, so far the most difficult bank app to navigate! ### 1/5 — Functions don’t work *2026-06-01, version 4019.1.0* let me start by saying their customer service is terrible. Ever since I have used the app I have not been able to use the deposit check function. They told me to delete the app and reinstall. That didn’t work. It gives me an error but doesn’t tell me what that error is. I’m in Texas so I can’t go to a location. Had to have a friend take a check back with him to San Francisco and the rep ended up giving him back the check and deposit slip. They had to call me asking where the check was and if it could be reissued. ### 1/5 — Cannot turn off card when lost *2026-01-25, version 4019.0.3* I couldn’t turn off my debit card last night when I lost it. The APP does not have an easy solution to manage your bank card when lost or misplaced. ### 1/5 — Always down *2026-01-01, version 4019.0.3* Never able to access my account they have maintenance everyday. One time couldn’t see my funds for a whole month. ### 1/5 — Nags for reviews. *2025-12-28, version 4019.0.3* All apps that nag for reviews get one stat from me. It’s an obnoxious practice and needs to stop. ### 1/5 — Has gotten too complicated to use *2025-11-30, version 4018.0.0* Went online today on iPhone and it says Wrong password and id Time to get to another bank. Went on to rollover acct a they had booked appointments but was not advertised and short on tellers. Online too complicated thought could do on Friday the 28th Should of been ready for full business Friday Don’t get off during the week so will look around ### 1/5 — Temporarily Unavailable *2025-09-21, version 4018.0.0* It’s unavailable, so it’s ironic it’s asking how well I’m liking this app. ### 1/5 — App not opening *2025-08-30, version 4018.0.0* App has technical issues, won’t start up ### 1/5 — The app is slow and can embarrass you at any time *2025-08-13, version 4018.0.0* I spent 20 minutes more than I needed to at the post office trying to get access to my mobile banking app to make a simple transfer. Do better. ### 1/5 — Transaction feature doesn’t work *2025-08-11, version 4018.0.0* I’m not able to operate through the app, observing infinitive spinning and timeout error when tapping ‘Transaction’. Issue is blocking me to make payments. ## Most praised reviews (10 highest-rated) ### 5/5 — Customer Service *2026-08-14, version 4019.1.0* This CU really values the community and the people in it. Every time I reached out for help they were right there to resolve any problems or issues and or concerns. I give them 5 stars X2. Thank you Patelco…. ### 5/5 — N *2026-07-25, version 4019.1.0* Easy and convenient ### 5/5 — Great app *2026-07-08, version 4019.1.0* Please update the apps ### 5/5 — Faster *2026-07-03, version 4019.1.0* The camera used to take a long time to copy the checks. Now it’s much better! No delays or entering the info and clicking my phone camera manually. ### 5/5 — Patelco Mobile Banking *2026-06-26, version 4019.1.0* Patelco Mobile Banking app is very good app. I am enjoying it. ### 5/5 — Bold, beautiful, & helpful *2026-06-18, version 4019.1.0* The title says it all. The aesthetics are simple and well themed. Everything you need to do can be done through the app. You get what you need. The uptime is greatly improved as well. Thank you. ### 5/5 — Low interest rates, great service! *2026-06-08, version 4019.1.0* I’ve had a couple personal loans from Patelco with low interest rates (7% for education and 5% for auto). I love their low interest credit card too! ### 5/5 — Patelco Credit Union Mastercard *2026-06-01, version 4019.1.0* I’ve been a member since 1967. It’s been the best and still is! ### 5/5 — Relief I am so pleased that I came back to Patelco. *2026-05-31, version 4019.1.0* BOA was a pain in the wahoo! Also I live near you again. I especially like your people that work there. ### 5/5 — Reliability banking *2026-05-28, version 4019.1.0* We have been with Patelco for year , extremely satisfied with their service never thought once if changing to another banking company or credit union, Thank you Patelco for years of excellent experience in customer service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*