# Pathao Merchant — user reviews > 21 indexed App Store user reviews of Pathao Merchant by PATHAO LTD., rated 2.00/5 from 36 ratings. - Source: https://appshunter.io/ios/app/pathao-merchant/id6446925048/reviews - App overview in markdown: https://appshunter.io/ios/app/pathao-merchant/id6446925048.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 23 ## Newest reviews (7 of 21) ### 1/5 — Faltu apps ios a open e hoye na *2024-08-16* Faltu apps ios a open e hoye na & amon slow bolar kichue nai ### 1/5 — There has huge bug *2024-06-12* Apps is not opened ### 1/5 — দায়িত্বহীন একটা কোম্পানি *2023-12-17* ৫ দিন আগে একটা বুকিং দিয়েছি ৪ দিন ধরে ডেলিভারি হাবে পড়ে আছে কাউকে এসাইন করিনি। ৪ বার হেল্পলাইনে কল করেও কোনো ধরনের সহযোগিতা পাইনি ### 1/5 — বাঘ ভাল্লুক ভরা *2023-10-16* বাঘ ভাল্লুক ভরা ### 1/5 — Negative *2023-09-30* Slow! Doesn’t work properly ### 1/5 — Does not work *2023-09-11* After using first time the app doesn’t load anymore. It’s stuck on the loading screen. Please make the app useable on ios version ### 1/5 — Bug *2023-09-06* The app has some bug while opening it ## Most critical reviews (10 lowest-rated) ### 1/5 — pathao bad issue *2026-05-24* 20 may ta oder ta pick up kora hoeasa akon 24 may cola akon o customer ar hat e product ta jay ni whatsapp a customer care a message dao a hoasa kono reply pae ni . customer ama ka kotha sonace ### 1/5 — PATHAO PAY TOOK MY MONEY AND NEVER RETURNED *2026-04-03* I am a merchant and i took an instant withdrawal from pathao pay from merchant account and they cut my money from the account but i never received the payment in my bank account and i immediately called their services and they told me to wait but its been 24 hrs and nothing is happening, literally thieves. Please someone help me get back my hard earned money or else I AM SUING PATHAO! ### 1/5 — Very poor contact service *2025-12-05* The chat option there literally is of any use. I had a payment problem and also fir their extra charging, I tried to get a contact number. Instead they literally repeatedly provided there automated service number which didn’t make any help. Thank you for this service. ### 1/5 — Feels like a website not an app *2025-10-11* Using this app is basically like waiting for a webpage to load on your phone, its slow and the notifications aren’t real push notifications you have to open the app and check them manually ### 1/5 — awful ux *2025-10-01* full of bugs ### 1/5 — problem in registering *2025-07-05* i cannot smoothly register even it says invalid phone number :) ### 1/5 — Pathao ride *2025-07-03* Please make for pathao ride ### 1/5 — Loading issue *2025-05-22* Ekdom baje ekta app. Need to be more optimised ### 1/5 — Scam taka back kore na *2025-02-10* Faltu service ### 1/5 — Honest review *2024-11-26* very slow and jammed app ## Most praised reviews (4 highest-rated) ### 5/5 — Happy to have that app in app store.. *2024-02-13* But there is too bugs ... and lags ... Too slow ... please make it smooth ### 3/5 — Total- *2024-12-18* 1 star er kom thakle ditam. Khub baje holo,dhakar hub er manager ra.ederke onkbar phn dileo,kono care e korena. emonki ak dhakar baerer onno hub er manager cl dileo,dhaka hub manager help korena. ar tar ce loss holo helpline care.eder diye kokono akta problem solution paeni gto 4 year e. email korle kono solution hoini. 5 star dibo ae karone, eder payment timely deae. 100 tk neae. rider ra valoi website panel fake customer er parcel recieve koreni koita,seta dekae. return vul hole,return tk ferot deae. ### 3/5 — Slow Launch *2023-08-26* Terribly slow launching ### 2/5 — Bad optimisation of app *2026-05-14* Like at this point is it an app??like it takes so much time to even load the actual interface and it is really annoying. Most of the time I have to use the webpage on my computer in order to do something within the panel. So it is a major request to you guys, please try to optimise your app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*