# Patient App

> Cardiac device patient app for symptom tracking, data sharing, and device monitoring. (iPhone/iPad app by Biotronik SE & Co. KG.)

- Source: https://appshunter.io/ios/app/patient-app/id1409653303 (this page in markdown: same URL + `.md`)
- Developer: [Biotronik SE & Co. KG](https://appshunter.io/developer/1375797482)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.40/5 from 29 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 29 MB
- Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hungarian, Italian, Latvian and 5 more
- Released: 2019-08-19
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/patient-app/id1409653303/reviews.md

## What is Patient App?

The Patient App from BIOTRONIK SE & Co. KG supports patients in their daily lives with a BIOTRONIK cardiac device. The app is intended for patients who want to be more active in their therapy and take responsibility for their own health.  

Supported implants: IPG/ICD/CRT/BIOMONITORs  
•	Amvia Sky, Amvia Edge, Solvia Rise
•	Edora, Eluna, Enitra, Enticos, Epyra, Etrinsa, Evity
•	Acticor, Rivacor
•	Ilivia, Ilivia Neo, Inlexa, Intica, Intica Neo, Inventra, Iperia, Itrevia
•	BIOMONITOR IV, BIOMONITOR IIIm, BIOMONITOR III
•	Future cardiac devices 
 
As a patient, you can use these main functions of the Patient App: 
•	Document your symptoms quickly and easily with the Patient App. 
•	Share the documented symptoms automatically with your physician (1,2). 
•	View the time of the last data transfer (2) from your device to the BIOTRONIK Home Monitoring® system. The app helps you to troubleshoot any data transmission issues. 
•	You can quickly access your digital patient ID card if needed (e.g., during security check at the airport). 
•	Check the current battery and device status of your implant, indicating if the device is working properly (2). 
•	View data on your mean heart rate and mean heart rate at rest collected from your implanted device (2).

Full functionality of the app should be accessible when the implanted device is communicating with the BIOTRONIK Home Monitoring® system. Please always consult your doctor, before you start to use the app or Home Monitoring.

(1) Depending on the internet connection or app access setting in the Home Monitoring system, your doctor may not always receive your documented symptoms. BIOTRONIK Home Monitoring and Patient App are not a replacement for emergency care. PLEASE CALL YOUR LOCAL EMERGENCY NUMBER IN AN EMERGENCY. 
(2) Internet connection via mobile network or Wi-Fi is required. 
 
If you have any questions or feedback, please contact our support team at patientapp.support@biotronik.com

## Key features

- Document symptoms
- Share symptoms with physician
- View last data transfer time
- Access digital patient ID card
- Check battery and device status
- View heart rate data

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/patient-app/id1409653303/reviews.md

### 1/5 — Frustrating

*2026-05-31*

App was working fine until 2 days ago. Now it’s not showing latest readings and is sending a message telling me it’s not connecting to server. I hope the pacemaker works better than the app.

**Developer response:** Dear shortmare,

Please send an e-mail to the BIOTRONIK Health Services Customer Service Center:
patientapp.support@biotronik.com 
Our specialists will assist you appropriately.

Thank you.

### 1/5 — Can’t register

*2026-03-26*

App did not allow me to fill in any field! IpadOS 26.4 may be the problem.

**Developer response:** Dear AzDesertDude, Please send an e-mail to the BIOTRONIK Health Services Customer Service Center: patientapp.support@biotronik.com Our specialists will assist you appropriately. Thank you.

### 1/5 — Can’t register

*2026-03-02*

I’d love to be able to use this app. I carefully input all the info required, yet the app still says something went wrong. I was hoping to see if my afib is slowing down, but I guess I’ll still have to use my smart watch for that. I’m disappointed.

**Developer response:** DearElmose2, Please send an e-mail to the BIOTRONIK Health Services Customer Service Center: patientapp.support@biotronik.com Our specialists will assist you appropriately. Thank you.

### 1/5 — Unable to register

*2025-12-23*

The app appears to not allow registration on current IOs , has not been updated for some time.

**Developer response:** Dear teno157,
Please send an e-mail to the BIOTRONIK Health Services Customer Service Center:
patientapp.support@biotronik.com 
Our specialists will assist you appropriately.
Thank you.

### 1/5 — Unable to register

*2025-12-16*

The app appears to not allow registration on current IOs , has not been updated for some time. The developer should probably remove the app from the App Store .

### 1/5 — Scanner

*2025-12-04*

The scanner does not work. I have yet to be able to register my device. It keeps telling me to try back in a week even when I type it in

**Developer response:** Dear Scanner005, Please send an e-mail to the BIOTRONIK Health Services Customer Service Center: patientapp.support@biotronik.com Our specialists will assist you appropriately. Thank you.

### 1/5 — App Is The Worst I've Ever Seen

*2025-10-24, version 2.7.0*

CAN'T EVEN REGISTER THE DEVICE THROUGH THIS USELESS APP. THE SCAN FEATURE DOES NOT READ THE QR CODE. WHEN MANUALLY ENTERING THE REQUIRED INFORMATION, AN ERROR MESSAGE APPEARS AFTER NUMEROUS ATTEMPTS. AFTER DELETING AND REINSTALLING THE APP SEVERAL TIMES WITH THE SAME RESULT, I FINALLY GAVE UP. APP DEVELOPERS NEED TO ADDRESS THIS ISSUE.

### 1/5 — Useless

*2025-09-23*

Does not work with iPhone. No options or work around. Why offer this if no updates to the app? Don’t waste your time and makes me question whether my physician even monitors the device.

**Developer response:** Dear omphoto,
Please send an e-mail to the BIOTRONIK Health Services Customer Service Center:
patientapp.support@biotronik.com 
Our specialists will assist you appropriately.
Thank you.

### 1/5 — App not working

*2025-08-18*

I am trying to register my device with my serial number but it just won’t work I am not even sure if this app is still being ran by anyone anymore though.

**Developer response:** Dear Kaldance89,
Please send an e-mail to the BIOTRONIK Health Services Customer Service Center: patientapp.support@biotronik.com  
Our specialists will assist you appropriately.
Thank you.

### 1/5 — Useless!

*2025-07-18, version 2.7.0*

This does not work! I thought I would have a pleasant experience connecting it and then using the application! It constantly just tells me ‘something has gone wrong’!! It can’t even tell me what!! Useless - for the bin I think!!! Very depressing!

## Frequently asked questions about Patient App

### What does the Patient App do?

The Patient App supports patients with BIOTRONIK cardiac devices in their daily lives. It allows you to document symptoms, share them with your physician, view data transfer status, access your digital patient ID, and check your device's battery and status. It also provides insights into your heart rate data.

### What are the main features of the Patient App?

Key features include quick and easy symptom documentation, automatic sharing of documented symptoms with your physician, viewing the time of the last data transfer to the BIOTRONIK Home Monitoring system, quick access to your digital patient ID card, checking the current battery and device status of your implant, and viewing data on your mean heart rate.

### Is the Patient App free to use?

Yes, the Patient App is provided free of charge to support patients with BIOTRONIK cardiac devices. There are no in-app purchases or subscription fees associated with its use.

### What cardiac devices are supported by the Patient App?

The app supports a wide range of BIOTRONIK implants including IPG/ICD/CRT/BIOMONITORs such as Amvia Sky, Amvia Edge, Solvia Rise, Edora, Eluna, Enitra, Enticos, Epyra, Etrinsa, Evity, Acticor, Rivacor, Ilivia, Ilivia Neo, Inlexa, Intica, Intica Neo, Inventra, Iperia, Itrevia, BIOMONITOR IV, BIOMONITOR IIIm, and BIOMONITOR III, as well as future cardiac devices.

### When is it appropriate to use the Patient App?

The app is intended for patients who want to be more active in their therapy and take responsibility for their own health. It is useful for daily symptom tracking, monitoring device performance, and accessing important personal health information. However, it is not a replacement for emergency care, and you should always call your local emergency number in an emergency.

## Version history (last 5 releases)

### 2.10.0 — 2026-07-27

This update includes
- minor bug fixes
- performance improvements

### 2.9.0 — 2026-03-16

This update includes
- minor bug fixes
- performance improvements

### 2.7.0 — 2023-04-06

This update includes 
•	minor bug fixes
•	performance improvements 
•	support for more languages

### 2.6.0 — 2022-11-10

This update includes minor bug fixes and performance improvements.

### 2.5.0 — 2022-08-04

This update includes minor bug fixes and performance improvements.

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## More apps by Biotronik SE & Co. KG

- [BIOevents](https://appshunter.io/ios/app/bioevents/id1472727301)
- [Visionary Leaders Program](https://appshunter.io/ios/app/visionary-leaders-program/id1591929491)
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All apps by Biotronik SE & Co. KG: https://appshunter.io/developer/1375797482

## Related topics

[biotronik](https://appshunter.io/ios/topics/biotronik) · [biotronik patient app](https://appshunter.io/ios/topics/biotronik-patient-app) · [app patient](https://appshunter.io/ios/topics/app-patient)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*