# Patient Gateway > Patient portal for accessing health records and communicating with doctors. (iPhone/iPad app by Mass General Brigham, Inc.) - Source: https://appshunter.io/ios/app/patient-gateway/id1175078347 (this page in markdown: same URL + `.md`) - Developer: [Mass General Brigham, Inc](https://appshunter.io/developer/1038517573) - Category: Medical - Price: Free - Rating: 4.60/5 from 8,639 App Store ratings · 416 written reviews indexed - Age rating: 17+ - Requires: iOS 16.2 · 128 MB - Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), Swiss High German, Haitian Creole, Norwegian Bokmål, European Portuguese and 4 more - Released: 2016-12-02 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/patient-gateway/id1175078347/reviews.md ## What is Patient Gateway? Use Mass General Brigham Patient Gateway to view health information and communicate with your doctor. With Mass General Brigham Patient Gateway, you can - Review test results - Manage your appointments - Message your doctor - Renew your prescriptions - Pay your bill - Connect your account to Apple Health to pull health-related data from your personal devices right into Patient Gateway ## Key features - View test results - Manage appointments - Message your doctor - Renew prescriptions - Pay bills - Connect to Apple Health ## Chart rankings - #182 in Top Free · Medical (US App Store) ## What do users think of Patient Gateway? Overall sentiment: positive **Pros** - 🚀 Quick access to test results - 👍 Convenient way to communicate with doctors - 🔒 Secure platform for medical information - 💡 Ability to view appointment history and details - 🚀 Timely response from care team **Cons** - 🐛 Inconsistent app performance and glitches - 👎 Limited functionality compared to website - 🔒 Difficulty resetting password - 👎 Inability to edit personal information - 🐛 Buggy login and authentication process **Commonly reported bugs** - App crashes upon opening on certain iOS versions - Unable to update insurance and doctor information - Messaging feature not working as expected - Inconsistent display of past visit information **Most requested features** - Integrate Face ID/Touch ID for login - Add push notifications for important updates - Improve organization and navigation of app - Allow patients to view and manage family members' records - Provide more detailed explanations of test results ## Recent user reviews (10 of 416) All indexed reviews: https://appshunter.io/ios/app/patient-gateway/id1175078347/reviews.md ### 5/5 — A really really good app! *2026-08-12, version 11.6.401* I’ve been using this app for several years and it keeps getting better. Some of my favorite features are being able to share and coordinate information with my spouse, and to message my providers. Works great on both my phone and computer. ### 5/5 — Great tool *2026-08-11, version 11.6.401* Great ### 5/5 — Andrew *2026-08-07, version 11.6.401* Best of class app in healthcare. Haven’t seen anything near as clear, informative and fast anywhere else in healthcare. ### 3/5 — Why the reminders? *2026-08-07, version 11.6.401* The app is okay but I have reminders for tests that have already been completed but the only option seems to be to defer them. Also, the fact that there are separate gateway apps for different hospital Systems is annoying. I’ve tried linking through the main MyChart but that does not work well, or really, at all. ### 5/5 — Gateway *2026-08-05, version 11.6.401* I love the Gateway!! ### 1/5 — I will not have any further test…I can NOT AFFORD THE COST *2026-08-03, version 11.6.401* I turned 65… the hospital started charging me fees I can NOT afford! They are asking me to have lists of teat which I will NOT DO ..They hounded me and put my account in collections over a 200.00 bill!! No more BS!!! ### 5/5 — Very Helpful *2026-07-31, version 11.6.401* Saves time telephone calls often can turn into time consuming efforts to reach medical personal with questions. Text your question or issue and I've regularly received a response within a day or so. ### 5/5 — Love Patient Gateway *2026-07-28, version 11.6.401* I’ve been using Patient Gateway since its’ inception and it’s come a long way. It has grown into a very efficient, easy to use tool for communicating with my doctors, requesting Rx renewals and scheduling appts. I also like having visibility to my medical history. ### 2/5 — Tel consult *2026-07-28, version 11.6.401* Better to use ChatGPT instead of booking a online visit. Did help anything ### 2/5 — Limited *2026-07-27, version 11.6.401* This interface needs to be redesigned so patients can access information without paging through tons of empty repetitive screens. I see dozens of “encounters “ that never happened - it appears every time someone touches my chart it gets written up as if they actually spoke to me. ## Frequently asked questions about Patient Gateway ### What can I do with Patient Gateway? Patient Gateway allows you to view your health information, such as test results, manage your appointments, message your doctor, renew prescriptions, and pay your bills. You can also connect your account to Apple Health to integrate data from your personal devices. ### Is Patient Gateway free to use? Yes, the application is free to download and use. There are no charges associated with accessing your health information or communicating with your doctor through the platform. ### What devices is Patient Gateway compatible with? While the description doesn't explicitly state compatibility, it mentions connecting to Apple Health, suggesting it is available on iOS devices. Users can typically find the app on major app stores for their respective mobile operating systems. ### How can I communicate with my doctor? You can message your doctor directly through the Patient Gateway app. This feature allows for secure and convenient communication regarding your health concerns, questions, or updates. ### Can I see my lab results? Yes, a key feature of Patient Gateway is the ability to review your test results. This provides you with direct access to important medical information from your healthcare providers. ## Version history (last 5 releases) ### 11.6.401 — 2026-07-22 Miscellaneous bug fixes and improvements ### 11.6.400 — 2026-02-25 Miscellaneous bug fixes and improvements ### 11.5.100 — 2025-12-08 Miscellaneous bug fixes and improvements ### 11.4.100 — 2025-08-06 Miscellaneous bug fixes and improvements ### 10.9.3 — 2024-12-18 Miscellaneous bug fixes and improvements ## More apps by Mass General Brigham, Inc - [World Medical Innovation Forum](https://appshunter.io/ios/app/world-medical-innovation-forum/id1370037429) - [PGHD Connect](https://appshunter.io/ios/app/pghd-connect/id1442086620) - [Libre Go](https://appshunter.io/ios/app/libre-go/id6670215871) - [MGB Care Connect](https://appshunter.io/ios/app/mgb-care-connect/id6748144832) - [Fit4Surgery](https://appshunter.io/ios/app/fit4surgery/id6784732868) All apps by Mass General Brigham, Inc: https://appshunter.io/developer/1038517573 ## Related topics [patient gateway](https://appshunter.io/ios/topics/patient-gateway) · [gateway app](https://appshunter.io/ios/topics/gateway-app) · [mgh patient gateway](https://appshunter.io/ios/topics/mgh-patient-gateway) · [gatway](https://appshunter.io/ios/topics/gatway) · [mass general brigham patient gateway](https://appshunter.io/ios/topics/mass-general-brigham-patient-gateway) · [mgh](https://appshunter.io/ios/topics/mgh) · [mgh gateway](https://appshunter.io/ios/topics/mgh-gateway) · [patient gateway mass general](https://appshunter.io/ios/topics/patient-gateway-mass-general) · [partners patient gateway](https://appshunter.io/ios/topics/partners-patient-gateway) · [wentworth-douglass hospital](https://appshunter.io/ios/topics/wentworth-douglass-hospital) · [gateway](https://appshunter.io/ios/topics/gateway) · [mgb care connect](https://appshunter.io/ios/topics/mgb-care-connect) · [mgb health plan member](https://appshunter.io/ios/topics/mgb-health-plan-member) · [obicon](https://appshunter.io/ios/topics/obicon) · [medha gateway](https://appshunter.io/ios/topics/medha-gateway) · [mgb health plan](https://appshunter.io/ios/topics/mgb-health-plan) · [mgh health plan](https://appshunter.io/ios/topics/mgh-health-plan) · [ouilive](https://appshunter.io/ios/topics/ouilive) · [umass memorial health](https://appshunter.io/ios/topics/umass-memorial-health) · [umass memorial mychart](https://appshunter.io/ios/topics/umass-memorial-mychart) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*