# Patient Portal — InteliChart > Mobile access to medical records, appointments, messaging, and billing. (iPhone/iPad app by InteliChart LLC.) - Source: https://appshunter.io/ios/app/patient-portal/id6451454989 (this page in markdown: same URL + `.md`) - Developer: [InteliChart LLC](https://appshunter.io/developer/870512921) - Category: Health & Fitness - Price: Free - Rating: 2.40/5 from 143 App Store ratings · 103 written reviews indexed - Age rating: 17+ - Requires: iOS 12.2 · 61 MB - Released: 2023-11-13 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/patient-portal/id6451454989/reviews.md ## What is Patient Portal? The Patient Portal app, powered by InteliChart, offers a simple and convenient way to access your medical records, manage appointments, and interact with your health care providers. With the app, you can: * Schedule and view upcoming appointments * View lab results, details and history * Request medication refills * Send secure messages to your provider * Complete forms * Easily manage your account or dependent accounts * Receive push notification reminders * View and pay your medical bills Important Notes: Before using this app, you will need to acquire an account PIN number directly from your provider. You will not be able to log-in to the Patient Portal without this PIN number. If you need assistance with your account PIN or the app itself, please contact your healthcare provider directly. InteliChart does not have access to this information. What you can see and do within the Patient Portal app depends on which features your doctor has enabled. If you have questions about the features that are available to you or you notice certain functionality is missing, please contact your healthcare organization directly. ## Key features - Access medical records - Schedule and view appointments - View lab results - Request medication refills - Send secure messages - Complete forms - Pay medical bills ## What do users think of Patient Portal? Overall sentiment: negative **Pros** - 🚀 Lightning-fast load times - 👍 Improved mobile navigation - 🚀 Ability to view lab results and medical records **Cons** - 🐛 Frequent crashes and freezes - 🔒 Lack of biometric login support - 🔍 Difficult to find and access certain features - 🤔 Confusing user interface changes - 🔁 Forced app updates causing login issues **Commonly reported bugs** - Login issues after updates - Inability to exit document viewers - Appointment scheduling not working - Inconsistent app behavior across devices **Most requested features** - Restore biometric login options - Improve messaging and communication features - Allow customization of app branding/naming - Streamline navigation and access to medical records ## Recent user reviews (10 of 103) All indexed reviews: https://appshunter.io/ios/app/patient-portal/id6451454989/reviews.md ### 1/5 — Not logging in *2026-08-02, version 2.1.0* Why could it be that the app doesn’t open? ### 1/5 — Awful app *2026-06-15, version 2.1.0* I don’t have an active account and when I try to create one it tells me it’s in use. What?! MyChart is so much better than this pathetic app. Instead of offering support I was instructed to contact my provider. ### 1/5 — Horrible *2026-06-09, version 2.1.0* App works great unless you want to send a portal message. Fill everything out with a nice little paragraph just to not be able to submit… (the submit button is not lit up) before you start to type it’s lite up and ready to submit, until you start typing… then you have to close the app and try a few more times…. Good luck, better off just calling the office. ### 2/5 — I liked the original version *2026-06-03, version 2.1.0* When I upload the new app I was surprised to see how much had changed. Wasn’t sure if it was because of some type of HIPPA violation. I can only say I rather have the original version back. The logo you can’t tell it’s for AHVI. Very sterile looking after logins. I hope whom ever is on the committee that voted to redesign this site, please rethink this design and do something better. Your patients rely on the information held within the organization app. ### 1/5 — I literally can’t make an account *2026-05-29, version 2.1.0* The app keeps glitching I can’t even make an account ### 1/5 — Can’t log in. *2026-05-28, version 2.1.0* I put in my user/pass and it just throws up a red bar. I tried changing my password (successfully) and it still refuses to log in. ### 1/5 — App not working *2026-05-05, version 2.1.0* Not working since last update ### 1/5 — Will Not let me login *2026-04-13, version 2.0.9* I have changed my password multiple times and it will not let me login. And there is not any support they offer to fix it. ### 1/5 — Doesn’t work *2026-03-09, version 2.0.9* Does not work ### 1/5 — App Won’t Open *2026-03-04, version 2.0.9* I tried opening the App. I tried deleting and reinstalling, but it’s still giving me a blank page. Please look into it. I crucially need to access my medical records. Thank you. ## Frequently asked questions about Patient Portal ### What is the Patient Portal app? The Patient Portal app provides a convenient way to access your medical records, manage appointments, and communicate with your healthcare providers. You can view lab results, request prescription refills, send secure messages, complete forms, and manage your medical bills. ### How do I get an account PIN for the app? You will need to acquire an account PIN number directly from your healthcare provider before you can log in to the Patient Portal app. The app cannot be accessed without this PIN. ### What features are available in the app? The specific features you can access within the Patient Portal app depend on what your doctor's office has enabled. If you have questions about available features or notice something is missing, please contact your healthcare organization directly. ### Is this app free to use? Yes, the Patient Portal app is free to download and use. The provided information indicates no in-app purchases or ads, suggesting it is a complimentary service offered by healthcare providers. ### Who should I contact if I have issues with the app or my PIN? If you need assistance with your account PIN or have any issues with the app itself, you should contact your healthcare provider directly. InteliChart, the company powering the app, does not have access to your personal account information or PIN. ## Version history (last 5 releases) ### 2.1.0 — 2026-04-29 Bug fixes and performance improvements. ### 2.0.9 — 2026-02-21 Updated Privacy Policy. ### 2.0.8 — 2025-02-06 Bug fixes and performance improvements. ### 2.0.7 — 2024-10-16 Bug fixes and performance improvements. ### 2.0.5 — 2024-06-03 Bug fixes and performance improvements. ## Apps similar to Patient Portal | App | Rating | Price | Category | | --- | --- | --- | --- | | [Blue Cross NC](https://appshunter.io/ios/app/blue-cross-nc/id392607223) | 4.3 (6,163) | Free | Health & Fitness | ## More apps by InteliChart LLC - [PatientPORTAL by InteliChart](https://appshunter.io/ios/app/patientportal-by-intelichart/id1336516464) All apps by InteliChart LLC: https://appshunter.io/developer/870512921 ## Related topics [patient portal](https://appshunter.io/ios/topics/patient-portal) · [patient portal charm](https://appshunter.io/ios/topics/patient-portal-charm) · [patient portal with healthcare services](https://appshunter.io/ios/topics/patient-portal-with-healthcare-services) · [patient portal wilmington health](https://appshunter.io/ios/topics/patient-portal-wilmington-health) · [wilmington health](https://appshunter.io/ios/topics/wilmington-health) · [patient portal by intelichart](https://appshunter.io/ios/topics/patient-portal-by-intelichart) · [intelichart patient portal app](https://appshunter.io/ios/topics/intelichart-patient-portal-app) · [pxpportal nextgen patient portal](https://appshunter.io/ios/topics/pxpportal-nextgen-patient-portal) · [uab patient portal](https://appshunter.io/ios/topics/uab-patient-portal) · [portal tracerstudy ulm](https://appshunter.io/ios/topics/portal-tracerstudy-ulm) · [wellspan portal](https://appshunter.io/ios/topics/wellspan-portal) · [mfs patient portal](https://appshunter.io/ios/topics/mfs-patient-portal) · [pxp portal](https://appshunter.io/ios/topics/pxp-portal) · [tpmg patient portal](https://appshunter.io/ios/topics/tpmg-patient-portal) · [united digestive](https://appshunter.io/ios/topics/united-digestive) · [healow patient portal](https://appshunter.io/ios/topics/healow-patient-portal) · [healow app patient portal](https://appshunter.io/ios/topics/healow-app-patient-portal) · [portal aig](https://appshunter.io/ios/topics/portal-aig) · [iqvia patient portal](https://appshunter.io/ios/topics/iqvia-patient-portal) · [isic patient portal](https://appshunter.io/ios/topics/isic-patient-portal) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*